Big Maggys Cafe & Cycle Store Reviews 

I love everything about this bikeshop- another review labelled them an instituition which I thought rather apt.I know very little about bikes and first went here to get my commuter bike serviced then after that my road bike.They take all the stress away and no job is too small - super efficient and you can see a genuine interest to help.
I was really lucky to be able to test ride a TT bike to see if I could get along with it-Richard is so helpful and patient and doesnt make you feel like a complete numpty!
Never felt at all pressured to purchase a bike.
Aaron also very kindly helped me out with an issue with my bike.
Whatever you need bike related..there really is only one place..

The Team at Big Maggys are a joy to deal with. Friendly and casual but expert and helpful. It is always a pleasure going in there even though my pockets are generally lighter as a result. Following a recent service my 10 year old Cervello RS was revitalised, so much so that I have deferred buying a new bike. My Mrs therefore also appreciates them!!

Purchased bike from BM in March 2014 and recently decided to give it its first service after over 4 years abuse. Its like new! Serviced on time and no big surprises with the bill! Even for a non-techy like me all the boys and girls speak 'bike' in a language I can understand. Would I go bike? Every time.

Not having the greatest knowledge of bikes mechanics, Aaron explained everything that needed to be done and all done at a reasonable cost. Bikes running great.

Bought my bike from them last year after being recommended by friends. Advice was detailed and spot on, the bike is perfect for me and the after sales service is second to none. The guys are super knowledgeable about bikes, and how to get the most out of them too!

I recently bought a new cross bike from BMs and the service I received was excellent Tony took time to look at different options and offering advice before selecting and Rich/Aaron made sure the fit was right and the bike was running perfectly. I’m very happy with the bike and service. Also I’ve been getting my road bikes and TT bikes serviced by the team for many years and the guys always take time to make sure everything is thoroughly checked, tightened and worn parts replaced. Top marks.

Top Class Bike Shop

Big Maggys is more than a bike shop - it's a biking institution. Richard, Tony and Aaron operate their Bike shop with an engrained passion for all that is biking so whether you want to buy a new bike, a bike service or simply pop for a chat over a coffee, you are always made to feel welcome. The service is top notch and professional to a tee. They are extremely accommodating with a "customer first" attitude and I cant recommend them highly enough for all your biking (and coffee) needs!

Tony and Rich provide an amazing level of service. I bought a new bike a year ago from them and they walked me through every step of choosing the frame, wheels and other components with a deep level of knowledge and just great advice. Since I took delivery if I ever need any issue sorting they have immediately dealt with it. The whole team is a real pleasure to deal with.

These guys really pulled out all of the stops, i had a small window to repair my bike and they somehow squeezed me in, bike came back like new.

Brilliant service , really helpful guys who are not intimidating .
Highly recommended.

Big Maggy's is head and shoulders above any similar bike / triathlon store in Jersey / The Channel Islands / The UK.

I've been to many similar stores all over the place, but none have even come close to the well curated gear (from bikes to tri suits and everything in between), great atmosphere and (most importantly) the enthusiastic, passionate team that are happy to spend as long as necessary with people to get them using the right gear, providing useful advice and encouragement a long the way.

All in, a fantastic retail experience.

Big Maggy's always provide an excellent service tailored to their customers' needs. The staff are experienced, knowledgeable and generous with their advice, whether you are looking for a new bike, getting a repair or just buying some lube.

I have no hesitation in recommending Big Maggy's to my friends or anyone else who asks. The Big Maggy’s team are a genuine bunch of enthusiasts, whose passion rubs off on anyone who is lucky enough to deal with them.

Nothing is ever too much trouble for these guys. Products are all excellent as is their expertise. Highly recommended.

These guys are passionate enthusiasts who ride bikes! They are always keen to pass on their knowledge and help whatever level of cyclist you may be. The welcoming Big Maggy shop is my first port of call for when I require anything commuter or Triathlon bike related.

Amazing bikes, amazing service. They know everything worth knowing about bikes and biking - and happy to share it.
Great after service, our only place to go to when it comes to bikes.
David & Sidsel Crossland

Great service, quality kit, plentiful advice and guidance and as if that were not enough to merit even 6 stars, an abundance of patience with this ageing MAMIL through several years of very personalised custom bike builds and rebuilds, tech discussions, as well as many, many early morning ‘put the world to rights’ discussions over excellent coffee.

Tony and his team are very genuine guys with a tangible, infectious passion for everything cycling. Chapeau!

Big Maggys is the best!!

Tony & Rich and the team at Big Maggys are quite simply awesome!!

They have put up with me, this procrastinating middle aged hormonal woman for weeks whilst I tried to make up my mind on what type of bike I wanted to buy. God love them, I would have given up weeks ago!

No question was too much bother. I was given bikes to road trial & correct sizing's and measurements were done to make sure that I was comfortable. Initially it was daunting, but in the end I just accepted their help and advice.

Tony calmly guided me through the whole process with kindness and patience. I now have the most fabulous road bike plus all the kit to go with it. I am soooo happy and most of all, feel completely safe on my new bike. Thanks so much, you guys rock!!

I cannot sign off without making reference to the wonderful Victor, their awesome Barista. He is a perfect compliment to the Big Maggys shop serving delicious coffee from the Bean Around the World coffee counter. His smile and genuine love of people is a pleasure to see and adds to the overall service. Cheers Victor.

Can’t say enough about the great customer service at Big Maggys. I’m a cycling newbie, and Tony’s advice was invaluable in helping me to decide on what bike would best meet my requirements. He was so patient and knowledgeable and there was no stress or pressure. After purchase care has also been top notch – any questions or adjustments have been addressed straight away. Almost a year later I’m still loving my new wheels! Thanks guys!

After a few years of excellent service and repairs at the shop I recently chose the Big Maggys team to help me with my first major new bike purchase and haven't regretted it. Their knowledge, enthusiasm and impartial advice makes the process so much easier, when it can be daunting with all the models and makes on the market. Absolutely loving my new bike, thank you Tony and the team at BMs

Big Maggys management and staff or not just extremely friendly, they also provide a genuine, no pressure service. They always have time for their customers, whether they are merely browsing, seeking advice or seriously looking at their next purchase. The aftercare service is second to none and in my experience nothing is ever any bother. Would highly recommend a visit and a chat.