It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... See more
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As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, United Kingdom
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Replied to 81% of negative reviews
Typically replies within 48 hours
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Easy way to use salary sacrifice to buy parts. Good network of affiliated suppliers.

Reply from Bike 2 Work Scheme
Great experience very professional will use them going forward for any bike needs

Reply from Bike 2 Work Scheme
The whole process was super simple and the staff dealing with it was so friendly. The process took 2 days and I now have my new bike.

Reply from Bike 2 Work Scheme
The whole system is rather opaque, from the point of view of the renter and the employer. Hardly worth the bother

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme
Obtaining the voucher was quick and easy and completed within the day. Ordering from the supplier has been time-consuming due to poor response timescales - it's taken a week just to get the order processed, and I still don't have a date when my items will be dispatched.

Reply from Bike 2 Work Scheme
Everything was straightforward I sent an email and replied bk really quick and was so helpful.

Reply from Bike 2 Work Scheme
This was a cycle to work order and couldn't process the company i had my voucher with so everything had to be done via email.
This caused confusion in products, colours prices even after screen shots provided.
Got there in the end but delayed order by a few days.
Would benefit if there was guidance on whats required if you need to go down the email route to place order.

Reply from Bike 2 Work Scheme
Found the whole process very easy to access and am enjoying my new bike. Aim to cycle from London to Brighton on it in Sept.

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme
Very easy and simple process to follow. I applied for the scheme, i got the voucher sent and was able to purchase my new bike in a quick time. Very impressed.

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme
It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so very happy with the whole process really.

Reply from Bike 2 Work Scheme
I think on the surface it is a good scheme but not as easy to take from registering to recievimng a bike.you need to read the small print to fully understand.

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme
it was quite straight forward & easy to use would highly recommend you i am very happy quickly got back to me how the process was going.

Reply from Bike 2 Work Scheme
Quick and easy to follow. Love my bike and am back on the road!

Reply from Bike 2 Work Scheme
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