It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Experienced members of staff who can help with any bike situation with great service.

Reply from Bike 2 Work Scheme
The advice from the B2W team was detailed, specific and timely. All communication was prompt, polite and pro-active. Overall a great experience. One area for improvement would be to remove the option to proceed with selected a store to purchase from, as this can create confusion.

Reply from Bike 2 Work Scheme
Process quite simple and stress free. The only issues I experienced was my workplace had no idea what to do and delays were due to staff passing on my application to another member of staff , who had no idea. Maybe the scheme needs to have a single guide for employees.

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme
Took a little longer than I thought but a really good service. Was a real help to me as everything at the moment is expensive and I don't like finance.

Reply from Bike 2 Work Scheme
Smooth, quick, excellent value. Great dealing with Evolution Bikes in Bangor.

Reply from Bike 2 Work Scheme
A little confusing initially in terms of how to get the voucher but once that was sorted, the rest was pretty straightforward! Used Tredz who were fantastic!

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme

Reply from Bike 2 Work Scheme
The process from start to finish has been quick and easy. Recommend this service

Reply from Bike 2 Work Scheme
Very smooth and easy process. I went to look at bikes on the Sunday. I put my request through for the voucher and by Tuesday afternoon I had received my voucher. I went back to the bike shop of Friday and took the bike home that day. It could not have been simpler.

Reply from Bike 2 Work Scheme
The process was really simple to understand and easy to complete. I now have my new e-bike ordered from a local supplier and will have all the necessary back up I might need locally.

Reply from Bike 2 Work Scheme
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.