Billy Bilsland Cycles Reviews 

Fair price. Stuff shipped and delivered as promised at checkout.

I had a bike fit recently with Barry. Very knowledgeable, excellent set up. Great customer service. I would definitely recommend.

Had a puncture just round the corner from the shop. Had a problem with my spare tube. The guys sorted me out within 10 mins. Can't thank them enough.

Great experience, hand delivered bike from the shop, really can’t speak more highly of them as a team or bike shop!

Highly recommended. Found me the perfect bike. Staff so helpful replying to emails and explaining to my son how his new bike works gears etc.
excellent experience this will now be my go to bike shop

Great staff, great shop

A great product at a good price. And that combined with first class customer service as well as super fast delivery.

Couldn't rate more highly!

always friendly expert skilled service.
superb team of staff.

Almost perfect. One minor hiccup with delivery but it was rectified pretty quickly. Overall recommended.

Friendly, informative staff in the shop and website easy to use to add on a gift card

Bike delivered on time, and excellent service on ‘settling in’ snagging.

Fantastic service didn’t have bar tape I orderd phoned me with an alternative tape which was fantastic and hand delivered it to my home can’t remember guys name but thank you very mutch

The folk at this well established place couldn't have been more helpful and expert. It's no wonder they've remained such a fixture for sor so long. Thanks, I'll be back again.

As a long time cyclist in the Glasgow area, I can't believe I had not used Billy Bilsland Cycles before now. I purchased a new bike from them yesterday and the whole experience was excellent. Within 10 mins of entering the shop I was advised and sized up for my bike of choice (Pinarello) before being offered a test ride at the park across the road. "Just take it for a spin for 15 mins", I was told. This level of trust sets the whole tone for the customer service experience and I knew I was in good hands. As it turns out, I didn't need 15 mins. It only took 5 mins to realise that me and this piece of carbon fibre, Italian loveliness were meant to be.
Although the bike was off the display and already in immaculate order, it was given a further PDI and prepared for me to pick up a couple of hours later. I was expertly guided through the process of how to look after my bike and invited to return it for its first check up in a few weeks time. I was also made aware of the various after sales benefits of being a BB customer.
The best way to sum up the experience? These guys relieved me of a significant amount of money (willingly, of course 😀) and I still left the shop with a huge smile on my face. Superb experience.

Brilliant service from these guys! Brought my bike in for a few things needing done, agreed I would pick up same time next day. Literally, 2 hours later I had a text from Ryan telling me bike was ready! Bike now goes like a dream, & wouldn't hesitate going back in future. Cheers guys!

It is always a pleasure to deal with Billy Bilsland Cycles. Neil and his staff are all friendly, knowledgable, give good advice and you can trust them not to oversell. They let me try the gravel bike I thought I wanted but then suggested that I try a different bike. Not only was it better suited to my needs but it was cheaper too and I'm delighted with it.
I get all my bikes serviced here and now wouldn't go anywhere else. I can recommend them for bike fitting too. My wife suffered chronic knee pain while cycling but after a bike fit from Barry she's cured!

The team went above and beyond to help get me back out on the road ASAP.

I have lost count of the number of bikes I have bought both from LBS and online direct sales. These guys top the lot. I was wanting a custom build and there were numerous changes to the spec along the way but nothing was too much trouble or an issue. Every staff member I dealt with were very warm, friendly and professional. They know their stuff.
I am extremely impressed with my new Cervelo Soloist. Probably the happiest I have been with any bike purchase. . They really looked after me from the start to the finish of the journey and I will be recommending them to anyone looking for a new bike or any other bike related service.