We were impressed by Shibli Begum in the Cambridge Residential Real Estate Team. She handled the recent sale of our house in a most efficient and professional manner. She is clearly a real asset to... See more
Company replied
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I had the pleasure to deal with Isaac Craft at Birketts in the context of a property transaction. Isaac was very diligent and detail-oriented, which gave me full confidence in his approach. His advice... See more
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Our whole experience from start to finish was outstanding. Ben Green and Sharon Bell are straight talking, in a plain English. They explained every detail, the positive and negative so we could make o... See more
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It's a shame one lawyer representing a top law firm can ruin their reputation. Welcome to the Real world. Probably the worst experience with a law firm in my 37 years in finance. Interbay as a lender... See more
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Company details
- Legal Services
- Divorce Lawyer
- Employment Attorney
- Estate Planning Attorney
- Family Law Attorney
- Immigration Attorney
Written by the company
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally. Our business is divided into four principal practice groups: real estate, corporate services, litigation and private client. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 41% of our partnership. We maintain the highest professional and ethical standards and are accredited with the UK Law Society’s practice management quality standard, Lexcel and hold the Centre for Assessment Customer Service Excellence accreditation. We are also ISO accredited in the areas of quality management (9001), environmental management (14001), information security (27001) and business continuity (22301).
Contact info
Providence House, 141-145 Princes Street,, IP1 1QJ, Ipswich, United Kingdom
- 0808 169 4320
- www.birketts.co.uk
4.3
Excellent
83 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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They probably do work work for others, but for us....
In Autumn 2020 we put offers for two properties. The process was horrendous, because of difficulties with the lender (LendInvest) and the lender’s demands to use their own solicitors - Birketts. The lender took a long time to respond. Then they insisted on using their own solicitor (Birketts), instead of using our solicitors, as the big banks do. True, the lender did offer that we could use their solicitor, but we had already contractually committed to our solicitors. To buy a modest house with a modest mortgage, no chain, took from October to April! While much of this was the lender’s fault, Birketts were unresponsive, inept and several times seriously wrong. Birketts insisted on doing searches afresh and would not take the already gathered evidence into account. They demanded indemnities for matters that were already dealt with elsewhere. On both house purchases, I had to tell our solicitors, and the lenders, that the figures that Birketts had asked us to send to them to complete the deal were WRONG.
Birketts may do excellent work for their bespoke services. But we got the strong feeling that they used junior/inexperienced staff to do high volume conveyancing work. They adopted a tick box strategy that pushed costs and effort onto other people. This brought anxiety and tears to vendors and purchasers alike, for what were simple transactions.
June 11, 2021
Unprompted review
Reply from Birketts
We are sorry to hear that you were disappointed with your recent interaction with Birketts.
Birketts has a dedicated and experienced team of lawyers who handle the LendInvest work, both on a dual and single representation basis. We understand that on this occasion you chose to use your own solicitors, so we were therefore acting for the lender only on this occasion.
In acting for the lender, Birketts’ duty of care is to ensure that the requirements of the lender are satisfied and for this we rely on the requisite information from your appointed solicitors. These can include searches and up-to-date replies to enquiries, and in the case of title defects, indemnity insurance can be required by the lender as a practical solution.
As Birketts was not your appointed lawyers all communication was between our firm and your appointed lawyer, as to communicate with you directly would be against professional courtesy.
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