Bitwage Reviews 158

I had a very positive experience with the customer support team.

They were extremely professional, patient, and clear in their explanations. Every step of the process was well communicated, which made everything much easier to understand. I really appreciated the time they took to address all my questions in detail.

Overall, I’m very satisfied with the level of service and the way everything was handled. Excellent customer support.

I had a great experience with Bitwage's support team, Shoutout to Julian who sorted most of my verification codes problem.
Keep up the good work.

Best regards.

Bitwage is a strategic company for receiving payments and salaries for service providers in Brazil. I have assisted more than 15 clients in Brazil who received Bitcoin or USDT through Bitwage. As an accountant, I always recommend the company to my clients.

Bitwage is a great service, when you wanr to receive your payments in crypto.

Damn. This is one of the worstest third party payment you could use out there.

Delayed payment. Always paying when they feel like.

They need to be eradicated.

Absolutely atrocious website and company, I sent a transaction through them. 1 week later it has not been processed and even worse it's GONE! I contact this support person Julian about it, gave him the necessary information he asked for and he is also GONE! Literally not responding for days. I would highly advise not using this company at all, very unprofessional.

My employeer has sent me a payment on 25th, four days later NOTHING. Money deposited via SEPA instantly. I tried to reach them out to see what is going on, nobody is responding, they dont have a support at all. Stay away. Terrible terrible.

I think they don't exist anymore. Their support team does not respond. Emailed them, tried to reach through the website. But no response at all.

I should've read the FAQs but I would also have liked to have it somewhere more visible, about fees and related. But once I got to the support, it was fantastic. Both by email and video call, I got what I need and more.

Julian was proactive, very kind, and offered detailed explanations about my problem, which was resolved during the call. Excellent service!

Bitwage offers excellent customer support — responsive and helpful every time I needed assistance. It's important to understand the challenges in the crypto space, especially regarding which banks support crypto-related transactions. Being aware of conversion timings and limits is key. The platform has been steadily improving and expanding, and overall, the service is worth what you pay for.

Support was proactive, super fast, and super clear with their explanations. Thanks Julian!

Julian assisted me patiently with my concern. Thank you!

Bitwage support was very kind to us and they could resolve our issue

Great if you want to bill anyone who doesn't use Wise for USD transfers. Disastrous if you do. I am now waiting over a month for verification so that I can get paid. I would give this one star and gladly walk away from this company if it weren't for their customer support person who is doing his best to help me but appears to have his way blocked at every step.

I liked because it is easy to sign up, the configuration it is user friendly. At the beginning I was nervous about the process but at the end all was good and in times from that I feel I can trust on this.

Most helpful agent EVER!! thank you so much, now I understand what I couldnt find anywhere else

Best customer service in the world. Julian Motta is a genius and very kind. He resolved my issues so fast! Thanks.