Bitwage Reviews 158

Julian Mota was great!
Thanks to Juli for the excellence in his attention. He was clear, friendly and helpful. 💕

Excellent, Julian solved all my doubts and was so kind.

I am really pleased to say that the best customer service experience that I have ever had in my life was with Fabiano Dias. He is always available no matter what time I message him to respond to my doubts, he offers great solutions, a very kind treatment and support. He was able to help me instantly with serious banking matters and being really fast to answer and to solve problems. I think he is a very valuable asset to the Bitwage community. Keep it up Fabiano!

Julian Motta answered. The experience was superb. Outstanding and indmediate response. He showed availability and channels of communication for future neess. Also he helped me with the wallet. Everything was excellent 👌

I have opinions about the application and about the support.

On the one hand Bitwage allowed me to manage my salary in a secure and practical way.

Before using it, I didn't know how to bring my salary to Argentina, thanks to them, I can divide it into multiple cryptos or accounts. It is an excellent application, at first I was very afraid to deposit my salary in a third party site, but I have been with them for 6 months now and I am totally happy.

And then, my other opinion is from Julian, who as support, was always there to help me with any problem I had, and that the "problems" were management times, but in each one of them he treated me with kindness and gave me an excellent service.

Totally recommended.

Simple, great mood, precise.
Julián was always trying to give me a solution.

He help me A LOT!
I send him many many questions about the same thing, and he was delightful!
Thank u Julian 🙌🏼💖

They could improve the onboarding experience as sometimes the OTP doesn't work on SMS and I had to get support to get my account setup. So far I only had 2 small transactions and it went well. They need to improve the BTC/USD rate transparency though. They show the rate and on checking the rate comparison with Binance 1 of my transactions was on market price and the other was 4.2% higher than the highest market price. This makes it hard to know what amount of BTC I will get beforehand.

I've been using Bitwage since its early versions, and my experience has been nothing short of excellent. Although the platform was still evolving in terms of usability and features back then, its payment functionality remained rock-solid throughout. What truly sets Bitwage apart is their unparalleled support team. They're not just quick to respond; they're proactive in resolving any queries or issues, ensuring that users like me have peace of mind knowing reliable support is just a message away.

One aspect I particularly appreciate is that as a Latin American user, finding reliable and efficient solutions for payments can be challenging. Bitwage has been a game-changer in this regard. It caters to the unique needs of the Latin American market and offers a seamless experience that's hard to come by elsewhere. With their unwavering commitment to improvement and their user-centric approach, Bitwage is undoubtedly a top-tier solution for anyone seeking a reliable and innovative platform for payments.

Additionally, wanted to highlight the thriving Slack community associated with Bitwage. It's a fantastic platform for networking with other users and finding answers to any questions that may arise. Bitwage's dedication to listening to user feedback is evident, as they continually enhance their capabilities based on user input.

I highly recommend Bitwage to all Latin American users. Whether you're a freelancer, remote worker, or business owner, Bitwage is a trustworthy partner that understands your needs and provides a platform that delivers results. My journey with Bitwage has been remarkable, and I'm excited to see how they continue to evolve and elevate the payment experience for users like myself.

Have been using their service for more than 2 years now, never had any issue. Their support team is excellent as well

Fantastic service.
Bitwage is an essential tool for my economy that simplifies every bit of my economic workflows.
Highly recommended.
Let me specially say thanks to the absolute 10/10 customer service on Slack.

We needed to receive funds from our clients in USA but as foreign citizens who live outside US it's difficult to accomplish without traveling to USA. Bitwage provided us with the quickest solution and gave us an ACH account where we successfully received our funds which later where redistributed to our external accounts. Special shoutout to their Slack support team, very responsive and you can chat with other Bitwage users which gives you more confidence in them.

Bitwage saves precious time that we would need to spend to make international wire transfers from Japan, and allow our contributors to be paid in Bitcoin without having to deal with complicated accounting. Recommended.

The perfect app to manage your collections from customers around the world! I recommend it!

They're great!
Fantastic customer service, easy to use, and set up. I never had any problem in the last three years I've discovered them. I manage a team of 88 freelancers, and if any issue comes up, there's always a speedy reply and solution from Bitwage's team.
I wouldn't change them for the world

They provide an amazing service, the customer support is just outstanding.
If they were a little cheaper I'd definitely give 5 stars.

Very good answers , in special Julian Mota

Bitwage is the payment platform that I highly recommend for freelancers and contractors in LATAM. Not only because of its user-friendly interface but also because their customer support is exceptional. I love that they have a team on Slack that responds promptly to questions and doubts in different languages, providing an excellent experience. Additionally, their platform is easy to use and offers multiple payment options, which is a great advantage for those working with international clients. I definitely recommend Bitwage to anyone looking for a reliable and efficient payment solution.