Bitwage Reviews 158

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely atrocious website and company, I sent a transaction through them. 1 week later it has not been processed and even worse it's GONE! I contact this support person Julian about it, gave him th... See more

Company replied

Rated 5 out of 5 stars

As a professional soccer player, I value my time and I'm always preparing for my future. That's why I use Bitwage to get paid in Bitcoin to preserve the money I earn today for years to come. I hav... See more

Rated 5 out of 5 stars

I've been using Bitwage for a few month already and it's a great service so far. I can easily receive payments from my customers and transform them to Bitcoin easily. It works really well. The be... See more

Rated 5 out of 5 stars

I had a great experience with Bitwage's support team, Shoutout to Julian who sorted most of my verification codes problem. Keep up the good work. Best regards.

Company details

  1. Payroll Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

Written by the company

We help workers receive their wages in flexible distributions including various currencies. We aim to reduce payroll costs, increase transfer speeds, and make the payroll process trackable for employers and workers.


Contact info

You should know

4.2

Great

TrustScore 4 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Their customer services is the best!

They took a little while to help me solve my problem, but they finally did it, and that's what counts in my opinion. Also, the attentiveness and care with which they did it. It did take some days but I was never left hanging or waiting for too long, and always was spoken to with respect and patience. The best thing the app has is its customer services, by far! Functionality-wise it's decent. Works as expected.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Bitwage service is quite good!

Bitwage service is very good! I had a problem not related to Bitwage and Julián (customer support) helped me resolve the problem. It is of great value to have someone on the other side. Thank you so much!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Thumbs up from a long-time user!

I've been using Bitwage for just about over 2 years now, I've never had a single issue with them!
I remember emailing their support with some questions about allocating my funds, they responded very quick!
(Shoutout to Julian!)

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Hayley at Bitwage answered my email…

Hayley at Bitwage answered my email about trouble upgrading promptly and fixed the problem and even gave me a free month of premium. She went above and beyond and that’s rare these days. Would recommend

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars for Julian

I recently had the pleasure of interacting with Julian via email for a customer service inquiry, and I must say, I was thoroughly impressed. Julian's prompt and detailed responses addressed all of my concerns effectively, demonstrating a high level of professionalism and expertise. Despite the digital medium, Julian's friendly and personalized approach made me feel like a valued customer. His clear communication and willingness to go the extra mile to assist me truly set him apart. I am grateful for the outstanding customer service provided by Julian and will not hesitate to reach out to him for any future assistance

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service – I recently had the pleasure of interacting with Julian M., who served as my support contact during my initial experiences with the service. I must commend Julian for his unwavering attentiveness, responsiveness, and remarkable patience in addressing all my inquiries. His dedication and commitment to providing outstanding support surpassed any previous encounters I've had with customer service. Such a high level of service is truly rare and greatly appreciated. I am thoroughly impressed and satisfied, and as a result, I've decided to continue using the Premium Version of the service. Without hesitation, I will wholeheartedly recommend it to my friends and colleagues. Kudos to Julian and the entire support team for setting the bar so high

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent way to receive international payroll!

I've been using Bitwage for the past 6+ years and they offer a great way to receive payments in multi-currency as a business. You can easily change your payment distribution to multiple destinations (e.g. multiple bank accounts, crypto wallets, etc). I always recommend it to my clients!

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great support

Julian answered all my questions, always with predisposition, professionalism and a quick response. I have used several platforms and I keep choosing bitwage, for their fees, support and range of options. Highly recommended

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Customer help is amazing

Customer helps is the best!! The process is easy once you understands it. Looking forward to using the solution a lot!

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

The smooth process of payroll and…

The smooth process of payroll and freedom to get paid in crypto is most powerful right now, the support team is super helpful and helped me with patience.

If you are searching for a good payroll option Bitwage is the solution you should look into.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very convenient, reliable and trustworthy platform!

After my Payoneer and Wise accounts were closed for receiving ACH payments in the US, I was very concern because I couldn't find another "trustworthy" platform. Luckily I found Bitwage and not only was I able to receive payments without a problem, but it is very intuitive and makes it very easy to send money to my virtual wallets. Even the total transaction cost is relatively cheap (about 2% if you send to USDC wallet).

I've been using it for a month without problems. I had to contact support once and they responded quickly.

The only thing to improve is that sometimes transfers take a long time to enter and reflect the status.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Julian Motta helped me resolve all my concerns with a lot of patience and dedication, I value his work and the time he took, great support.

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer support

I did have some issues with Customer support with Bitwage in the past but thats all gone. They have improved it quite a lot. I've recently had some annoying compliance request from a different platform. I had to reach out to them several times; Julian Motta moved earth and heaven to help me. I'm quite pleased. Now, I would recommend the platform to anyone.

October 11, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look