Absolutely atrocious website and company, I sent a transaction through them. 1 week later it has not been processed and even worse it's GONE! I contact this support person Julian about it, gave him th... See more
Company replied
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Absolutely atrocious website and company, I sent a transaction through them. 1 week later it has not been processed and even worse it's GONE! I contact this support person Julian about it, gave him th... See more
Company replied
As a professional soccer player, I value my time and I'm always preparing for my future. That's why I use Bitwage to get paid in Bitcoin to preserve the money I earn today for years to come. I hav... See more
I've been using Bitwage for a few month already and it's a great service so far. I can easily receive payments from my customers and transform them to Bitcoin easily. It works really well. The be... See more
I had a great experience with Bitwage's support team, Shoutout to Julian who sorted most of my verification codes problem. Keep up the good work. Best regards.
We help workers receive their wages in flexible distributions including various currencies. We aim to reduce payroll costs, increase transfer speeds, and make the payroll process trackable for employers and workers.
3260 19th St, 94110, San Francisco, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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They took a little while to help me solve my problem, but they finally did it, and that's what counts in my opinion. Also, the attentiveness and care with which they did it. It did take some days but I was never left hanging or waiting for too long, and always was spoken to with respect and patience. The best thing the app has is its customer services, by far! Functionality-wise it's decent. Works as expected.
Bitwage service is very good! I had a problem not related to Bitwage and Julián (customer support) helped me resolve the problem. It is of great value to have someone on the other side. Thank you so much!
I've been using Bitwage for just about over 2 years now, I've never had a single issue with them!
I remember emailing their support with some questions about allocating my funds, they responded very quick!
(Shoutout to Julian!)
Hayley at Bitwage answered my email about trouble upgrading promptly and fixed the problem and even gave me a free month of premium. She went above and beyond and that’s rare these days. Would recommend
I recently had the pleasure of interacting with Julian via email for a customer service inquiry, and I must say, I was thoroughly impressed. Julian's prompt and detailed responses addressed all of my concerns effectively, demonstrating a high level of professionalism and expertise. Despite the digital medium, Julian's friendly and personalized approach made me feel like a valued customer. His clear communication and willingness to go the extra mile to assist me truly set him apart. I am grateful for the outstanding customer service provided by Julian and will not hesitate to reach out to him for any future assistance
I've been using it for more than a year and it's just works. Low fees and zero problems.
Exceptional Customer Service – I recently had the pleasure of interacting with Julian M., who served as my support contact during my initial experiences with the service. I must commend Julian for his unwavering attentiveness, responsiveness, and remarkable patience in addressing all my inquiries. His dedication and commitment to providing outstanding support surpassed any previous encounters I've had with customer service. Such a high level of service is truly rare and greatly appreciated. I am thoroughly impressed and satisfied, and as a result, I've decided to continue using the Premium Version of the service. Without hesitation, I will wholeheartedly recommend it to my friends and colleagues. Kudos to Julian and the entire support team for setting the bar so high
The attention of Julian who helped me with calm..I use Bitwage since a few month ago, and it is highly recommend it. Kind regards and happy new year
I've been using Bitwage for the past 6+ years and they offer a great way to receive payments in multi-currency as a business. You can easily change your payment distribution to multiple destinations (e.g. multiple bank accounts, crypto wallets, etc). I always recommend it to my clients!
Julian answered all my questions, always with predisposition, professionalism and a quick response. I have used several platforms and I keep choosing bitwage, for their fees, support and range of options. Highly recommended
Customer helps is the best!! The process is easy once you understands it. Looking forward to using the solution a lot!
The smooth process of payroll and freedom to get paid in crypto is most powerful right now, the support team is super helpful and helped me with patience.
If you are searching for a good payroll option Bitwage is the solution you should look into.
After my Payoneer and Wise accounts were closed for receiving ACH payments in the US, I was very concern because I couldn't find another "trustworthy" platform. Luckily I found Bitwage and not only was I able to receive payments without a problem, but it is very intuitive and makes it very easy to send money to my virtual wallets. Even the total transaction cost is relatively cheap (about 2% if you send to USDC wallet).
I've been using it for a month without problems. I had to contact support once and they responded quickly.
The only thing to improve is that sometimes transfers take a long time to enter and reflect the status.
I get my salary in crypto, it's perfect, and it's fast.
Julian Motta helped me resolve all my concerns with a lot of patience and dedication, I value his work and the time he took, great person !!
Julian Motta helped me resolve all my concerns with a lot of patience and dedication, I value his work and the time he took, great support.
I did have some issues with Customer support with Bitwage in the past but thats all gone. They have improved it quite a lot. I've recently had some annoying compliance request from a different platform. I had to reach out to them several times; Julian Motta moved earth and heaven to help me. I'm quite pleased. Now, I would recommend the platform to anyone.
Very fast and great attention from Julian Motta. He deserves a salary bump!
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