I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more
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See what reviewers are saying
British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more
Company details
- Boiler and Heating Service
- Drainage Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
Contact info
14 Heathcote Drive, LE12 7ND, Loughborough, United Kingdom
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
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Sadly the worst experience I have ever…
Sadly the worst experience I have ever had, from my initial contact 4 weeks ago. My job was cancelled yesterday after I had taken more time off from work, I called them to see what time they were arriving, to be told they could not attend. It would be nice to have been notified.
Total lack of communication, 3 different plumbers on 3 separate occasions. Would not use again & would not recommend to anyone.
Plus I had an email today requesting payment for the job they did not do.
Unprofessional & not bothered.
This company was amazing from start to…
This company was amazing from start to finish!
Easy communication and service and overall job was on point!
Thank you very much for helping be on such short notice.
I will be sure to call again!!

Reply from BK Plumbing & Heating Services
Will use BK again for our regular bolier service.
Knowledgeable, competent and cheerful. We will use them again- which is maybe the most important point.
Gas fire service
John came and serviced our gas fire.
He did a great job, tidied everything up afterwards and was very friendly and professional.
Would definitely use this company again.
emergency plumber
Sent an emergency plumber around in a few hours to sort my leaking pipe. Reasonable rates.
We had a washer leaking on our shower…
We had a washer leaking on our shower and then a leak in our kitchen sink .All on the same day. We rang and BK plumbing on a Sunday.Came out the next day as we explained we were going away. They came promptly All fixed, neat and tidy work, professional from start to finish. Highly recommend . Thank you
Simply The Best!
I highly recommend BK Plumbing!
Our boiler ceased firing up soon after the recent floods and John from the team arrived promptly and sorted out the problem quickly and efficiently. Full of knowledge and advice.
We shall always use their top notch service. 👌
A1, Professional & friendly.
Got the job done quicker than quoted, proffesional, flooring covered so no mess.
Competitive pricing, very happy with the work completed, will definitely be using this company again.
Great customer service and punctual…
Great customer service and punctual response. Superb guys to work with!
Easy to book a service and efficiently performed
Easy to book a service and able to do the service on a date and time that was convenient for me. Engineer arrived on time and performed the service efficiently.
Thanks Ben for helping me reset boiler gas…
Thanks Ben for helping me reset my gas boiler. All done via the Internet, always have had great experience when Ben's team get to work.
Excellent service Ben sorted my…
Excellent service Ben sorted my plumbing for my new bathroom very happy! Alway helpful polite and a professional service would recommend BK Plumbing to all my friends and family.
Good availability and fair price. Overall a good experience.
Ben and his team were able to price the works in a rapid manner and get a date fixed to carry them out once the quote had been accepted. Price was fair. Happy with the new boiler installed.
Professional and efficient service
I have been using BK Plumbing for boiler servicing and gas safety certification for a couple of years and I am very happy with the quality of service. The office staff are friendly and professional and appreciate having the same knowledgeable and helpful gas engineer every year.
A difficult project
Mine was a difficult project as it was for my nephew who has mental health issues. BK worked round all of that, making every adjustment to normal working practice necessary and even started work later to make the experience less stressful. The work was second to none and I would thoroughly recommend BK . I will certainly use them again for any work that I need doing
Prompt efficient service

Reply from BK Plumbing & Heating Services
Boiler issue was resolved quickly and…
Boiler issue was resolved quickly and they were able to come at short notice
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