BK Plumbing & Heating Services Reviews 

228
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more

Rated 5 out of 5 stars

British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more

Rated 5 out of 5 stars

Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more

Rated 5 out of 5 stars

Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more

Company details

  1. Boiler and Heating Service
  2. Drainage Service
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor
  6. Plumber

Written by the company

BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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4.8

All reviews

(228)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

We will only ever use BK!

We’ve had two visits now with BK, they are very professional and trustworthy. I will only use BK going forward with any plumbing works we need. They were tidy and thorough, I couldn’t recommend them enough!

January 22, 2024
Rated 5 out of 5 stars

Very good with work done

They are really good and the plumber, John was really helpful explaining the issue and what had to be done. Re-piping work was done neatly and I was pleased with everything. Office staff were also very helpful.

January 2, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, great quality, very friendly, both from the initial call to BK, down to the gentleman that did our service, very clean and efficient, thank-you, would highly recommend.

December 18, 2023
Rated 5 out of 5 stars

New radiators fitted

Job was carried out very professionally. I was kept informed that the date of the job had to be changed, which was no problem and I was appreciative of this. Workmen cleaned up after themselves and were polite.

December 18, 2023
Rated 5 out of 5 stars

First rate service

First rate service. They turned up at agrred time and were polite and respectful. When we had issues with equipment I supplied they wr'ere flexible and worked with me to resolve it. Exceptional work and left my house as they found it. Highly reccomend their serviced

December 3, 2023
Rated 5 out of 5 stars

Excellent Service

Service engineer was brillliant was not put off by the fact he had not seen this type of built in gas fire before stuck at the job untill completed. So gets top marks from me and will use this company again in the futur

November 23, 2023
Rated 5 out of 5 stars

They did a great job

They did a great job replacing my toilet and back box containing the cistern after the previous one had leaked into my kitchen below creating a mess. They were polite, efficient and professional. Helyn the office manager was easy to deal with and responded to every query calmly and efficiently.

November 1, 2023
Rated 5 out of 5 stars

Very reliable

Very reliable, and they were professional and considerate whilst being in our home.

November 7, 2023

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