I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more
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British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more
Company details
- Boiler and Heating Service
- Drainage Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
Contact info
14 Heathcote Drive, LE12 7ND, Loughborough, United Kingdom
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
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Super fast availability and very…
Super fast availability and very reasonable price. Will definitely use again and highly recommend.
We will only ever use BK!
We’ve had two visits now with BK, they are very professional and trustworthy. I will only use BK going forward with any plumbing works we need. They were tidy and thorough, I couldn’t recommend them enough!
Solved a difficult problem!
Very good with work done
They are really good and the plumber, John was really helpful explaining the issue and what had to be done. Re-piping work was done neatly and I was pleased with everything. Office staff were also very helpful.
Job well done, the engineer did a good job and my toilet is working great. Thanks BK pluming. Alan Jordan
Great company, will definitely use them again.
Excellent service
Excellent service, great quality, very friendly, both from the initial call to BK, down to the gentleman that did our service, very clean and efficient, thank-you, would highly recommend.
New radiators fitted
Job was carried out very professionally. I was kept informed that the date of the job had to be changed, which was no problem and I was appreciative of this. Workmen cleaned up after themselves and were polite.
First rate service
First rate service. They turned up at agrred time and were polite and respectful. When we had issues with equipment I supplied they wr'ere flexible and worked with me to resolve it. Exceptional work and left my house as they found it. Highly reccomend their serviced
Excellent Service
Service engineer was brillliant was not put off by the fact he had not seen this type of built in gas fire before stuck at the job untill completed. So gets top marks from me and will use this company again in the futur
They did a great job
They did a great job replacing my toilet and back box containing the cistern after the previous one had leaked into my kitchen below creating a mess. They were polite, efficient and professional. Helyn the office manager was easy to deal with and responded to every query calmly and efficiently.
BK Plumbing always carry out the work…
BK Plumbing always carry out the work to a high standard and are very competitive on price.
They are my first choice for any plumbing needs.
Exceptional
Quick and effective
Quick and effective. Replaced my heat exchange quickly and with no fuss
Very reliable
Very reliable, and they were professional and considerate whilst being in our home.
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