I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more
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British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more
Company details
- Boiler and Heating Service
- Drainage Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
Contact info
14 Heathcote Drive, LE12 7ND, Loughborough, United Kingdom
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
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Excellent customer service from the…
Excellent customer service from the start.
Engineer who done the job was pleasant and knew his job (Ben), would definitely recommend to family & friends.
Very happy with the work that was done
Very happy with the work that was done, certainly recommend.
Brilliant service
Brilliant service, really appreciated how fast BK got back to me. The man that came round to fix the issue was absolutely brilliant and talked me through the whole process. Really impressed.
Excellent and friendly experiences I…
Excellent and friendly experiences I have had with BK plumbing. They are very professional and execute their job in a timely manner.
Happy with the work done & the conduct…
Happy with the work done & the conduct of the engineers who turned up very professional. We had a couple of unique issues some which were new to BK, however they helped work through these new issues and fixed all the problems. We then had a slight issue on one of the toilets they'd fixed and the reacted really well - out the same day to sort the snag. Appreciated
Very helpful staff and sorted out the…
Very helpful staff and sorted out the problem
Next day appointment
Next day appointment, quick and efficient work done and extra advice profferred for a diy job I had planned.
All in all a good experience with BK Plumbing and believe me I have experienced some less than careful workmen.
Work completed as said and priced well
Work completed as said and priced well. Would recommend.
Toilet repair.
Polite, friendly and efficient service from all members of staff. Many thanks for solving our toilet and kitchen sink problems. The plumbers went out of their way to help us.
Would highly recommend.
job very well done and always happy to…
job very well done and always happy to help
Excellent company
Excellent company, engineer very pleasant, professional and knowledgeable he talked us through eveyhe did, would highly recommend
Very quick experienced and friendly
Excellent staff
Excellent staff, kind and knowledgable. Job well done. I would recommend this company to anyone
Service our boiler & checked…
Service our boiler & checked everything including the gas meter .
Reliable friendly staff
Reliable friendly staff, heating now working as it should. I would have no hesitation recommending this company.
Prompt and efficient service.
Prompt and efficient service and helpful. Despite some staggered times (not of your doing) the plumber fitted in well and put in the hours.
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