I have absolutely no hesitation in recommending BK Plumbing & Heating Services 5☆ Ben has a smashing team, most personable, reliable & professional with a special mention to the ever present Abb... See more
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See what reviewers are saying
British Gas let us down badly on all aspects of servicing & repairs. Ben & his colleague John have been 100% honest, reliable & we would highly recommend. We now use them for plumbing too. Fantasti... See more
Having used BK before - when we noticed a leak in our boiler cupboard, which was quite heavy, we called them and they came out straight away, they identified the problem quickly, it was the hot water... See more
Called Ben with my dilemma he said office would call to book me in, they did! Ben came out that same afternoon , fetched required part and fixed the problem. Excellent , reliable and professional ser... See more
Company details
- Boiler and Heating Service
- Drainage Service
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
BK Plumbing & Heating Services is a trusted, family-run plumbing and heating company serving Leicestershire, including Leicester, Loughborough, Melton Mowbray, Syston, and Barrow upon Soar. Established in 2018 by Ben Kunne, who has over 18 years of experience in the industry, the company has grown to a skilled team of eight professionals known for their commitment to quality, customer care, and efficiency. BK Plumbing & Heating Services takes pride in delivering a high standard of workmanship on every job, ensuring each project is completed cleanly, carefully, and with exceptional attention to detail. As a well-regarded and respected business in the local area, BK Plumbing & Heating Services has built a reputation for reliability and professionalism. The team offers a full range of services, including boiler installation, boiler repair, boiler servicing, general plumbing, and 24/7 emergency plumbing support, all provided by fully qualified and Gas Safe registered engineers. Known for competitive pricing and customer satisfaction, the business has earned high ratings from clients who value the team’s expertise, transparency, and dedication to excellent service.
Contact info
14 Heathcote Drive, LE12 7ND, Loughborough, United Kingdom
- 0116 4976898
- enquiries@bkplumb.com
- www.bkplumb.com
4.8
Excellent
228 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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BK Plumbing were very professional
BK Plumbing were very professional, efficient and helpful
July 16, 2024
Reply from BK Plumbing & Heating Services
Thank you - we really appreciate you taking the time to leave us a review!
Great service poor time keeping
Great service, however the time of appointment changed with no communication. So day last this could have been so different with a simple message updating timings.
July 9, 2024
Reply from BK Plumbing & Heating Services
Thank you for taking the time to leave us a review. Apologies for the timing issue, this is being worked on and our new system will be live soon which should resolve this issue. Our team are thrilled to hear that you were happy with the service and I do hope you use us again in the future.
Very polite and responsive and quick to…
Very polite and responsive and quick to fix the issue. Thank you
July 2, 2024
Reply from BK Plumbing & Heating Services
Thank you so much for your lovely review! we appreciate your business
Would have been 5 if I’d had a phone…
Would have been 5 if I’d had a phone call to say he was running late so had to come the next day.
June 24, 2024
Reply from BK Plumbing & Heating Services
Thank you for taking the time to leave us a review. Apologies for the timing issue, this is being worked on and our new system will be live soon which should resolve this issue. We appreciate your business
Very professional service
Very professional service, plus job completion on-time and tidying up after.
June 20, 2024
Reply from BK Plumbing & Heating Services
Thank you - we are thrilled to hear that you had a great experience with BK Plumbing
Turned up on time
Turned up on time. Engineer very pleasant. Very happy with the service
June 10, 2024
Very helpful on an annoying fault
May 13, 2024
BK Plumbing sorted out 2 issues for my…
BK Plumbing sorted out 2 issues for my elderly mother instantly, whilst delivering outstanding customer service. They were very professional, friendly and exceptionally helpful, bending over backwards to solve the issue. I have no hesitation in very strongly recommending them. An excellent company with great people. Well done and thank you.
May 9, 2024
BK Pluming above & beyond service & excellence
BK Plumbing came to my house for a problem with a toilet. They removed the toilet and found a bad wax ring. Chris & Bill went out of their way to do an excellent job and with great customer service. I don't know of anyone else I would call. I will always use BK Plumbing to do work at my house, and will always recommend them highly. The professionalism and service is unsurpassed.
May 6, 2024
Unprompted review
Exceptional service
Exceptional service
Extremely impressed... great communication, great service, no issues and all in a very timely manner.
April 29, 2024
BK Plumbing are Excellent
BK Plumbing are excellent. My Dad is in his 80s and woke up to no heating or hot water. BK Plumbing visited that afternoon and fixed the problem quickly and efficiently. Great customer service too, kept me updated with the engineer's eta and were polite and professional and personable the whole time.
April 25, 2024
The engineer was brilliant explained…
The engineer was brilliant explained everything in detail did a great job
Satisfied customer
April 23, 2024
Cistern issue with low water flow
John was great and he fitted the relevant part. The cistern is working well so far.
Great chap with excellent sound advice.
April 10, 2024
Boiler cutting out
I had an ongoing leak for a while causing my boiler to cut out due to low pressure. The Engineer located problem immediately. Explained what was wrong. What could potentially go wrong and what he done. Affordable and reassured
April 22, 2024
Unprompted review
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