Blue Star Developments Reviews 222

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. People appreciate the clear communication, quick response times, and the thoroughness with which work is completed, often noting that areas are left clean and tidy. However, some customers were dissatisfied with the company's follow-through, specifically mentioning instances where promised visits for inspections or repairs were repeatedly canceled or not honored, leading to frustration and disappointment regarding how issues were ultimately handled.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Customers had positive experiences with staff. Reviewers frequently praise the team's professionalism,... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very start Sophie provided the right level of contact and support. Nathan did the survey at the time agreed and even better actually turned up when they said they would. Fully explained the... See more

Rated 5 out of 5 stars

I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more

Rated 5 out of 5 stars

From the very start Sophie provides the right level of contact and support. They call and conduct site surveys when they say they will and are clear with their pricing and work schedule. The ordering... See more


Company details

  1. Double Glazing Installer
  2. Handyman

Written by the company

Building Trust With Quality Work. 03337721851


Contact info

4.8

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really professional service

Really professional service. Sophie was superb with booking in the cat flap installation and up front and transparent with cost options. Easy to book a date and time in, and the installers were on time, tidy, and rapid with installation! Left with instructions for the new cat flap along with warranty info, and the new door panel looks great. Thanks very much!

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was highly impressed with the quality of their workmanship. The team replaced my broken Velux window in just ten minutes. Excellent service — I would highly recommend them. Thank you!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Cat flap

I used these guys to get a cat flap fitted in my patio doors. A really smooth process from start to finish, would certainly recommend!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Large Dog flap

Had a large dog flap fitted for my Labrador and lurcher, it's a great asset as I used to have to leave my doors open all day, Nathan is very professional and cleans up after the fitting, I actually put too much money in the envelope (menopause brain) he rang me straight away and sent the money back to my bank, would highly recommend a dog flab and Nathan

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to
Finish, excellent communication, everything explained, pictures sent, came when they said, fitted dog flap and kindly relocated cat flap both look amazing, clean and tidy job, going to make such a difference to our home, highly recommend this company, Lynda

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fab job from Blue Star Developments

Fab service right from the first point of contact. Reached out to these guys about installing a cat flap and was promptly replied to. They quickly came out to measure up and a week later the new window and cat flap was installed. So pleased with it! They left no mess and it was installed in 20 minutes! The cat flap provided is easy to work and registering the chip on my cats was fuss free. I highly recommend this business!!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

An exceptional service from all the team

An exceptional service from all the team at Blue Star Developments.
We had our 2 Velux windows serviced to a great standard, the work was carried out efficiently with no mess left behind.
Nathan has a wealth of knowledge of Velux windows which is great to know for any future issues we have!
A great job and would definitely recommend .

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Cat flap fitting service

I recently had a cat flap fitted by Blue Star. It was arranged by Sophie and the team, they were fantastic! Communicated with me really well, great value for money, quick service. On the day the fitter came out, again, great communication and it was fitted fast and efficiently. I'm so grateful for such a good service by all. Very accommodating and would recommend to anyone. Thank you very much. My kitties are very happy now they can come and go as they please.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliantly smooth cat flap installation. Reliable company, great service.

We had a cat flap installed in a slightly awkward single upvc panel door with moulded designs at the bottom where you'd usually fit one. I really like our door window design so didnt want to change the whole door but I know usually you'd swap out the panel for a flat one - which wasn't an option here.

Really responsive company, quite handy to be able to discuss the job via WhatsApp with Sophie who was really helpful and informative. The process of booking was really smooth, no deposits needed and payment on completion. The two engineers turned up within the time window stated and were done in minutes. They explained the functions of the flap (it's a microchip scanning one), the warranty and how to use. Can't fault the process at all. Brilliant service.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

From the very start Sophie provided the right level of contact and support. Nathan did the survey at the time agreed and even better actually turned up when they said they would. Fully explained the pricing and availability.The ordering was easy and payment process made life easy. Really happy with the install and they did a great job of cleaning around themselves. Wonderful service and would recommend.
They clearly have customer service and satisfaction at the heart of what they do. The job was completed within a few hours and the engineers (3 of them) were very friendly and professional.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service.

From the very start Sophie provides the right level of contact and support. They call and conduct site surveys when they say they will and are clear with their pricing and work schedule. The ordering was easy and payment process made life easy. Really happy with the install and they did a great job of cleaning around themselves. Wonderful service and would recommend. They clearly have customer service and satisfaction at the heart of what they do.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. I rang this morning at 10am. They were here, cat flap fitted, cleaned up and finished by 11.30am. Professional, friendly and a first class service. Thank you so much.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish the service was excellent …

From start to finish the service was impeccable . Sophie's communications are excellent , polite , professional and timely; maintaining a tight reign on the order .
Repairers arrived at the time advised. From the outset Nathan and Jack were friendly but professional and worked tirelessly to complete the repair , despite a previously unidentified issue. Provided a useful after care contact should it be required . I would not hesitate to recommend this company .

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Seamless and reliable

Had a cat flap put through a French door. Not only was this the cheapest quote I had but everything was seamless . Done quickly , glass made quickly, kept up to date with appointments by text with Sophie . All very good from start to finish and very reliable. Would recommend. Thanks

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience fitting cat flap

Sophie and the team did an amazing job fitting a cat flap in our house.

We have folding doors with interior blinds built in and so couldn't get a cat flap installed in the doors themselves.

We called loads of companies who told us that we needed to replace the entire glass and they wouldn't consider going through the wall next to the door.

We found Blue Star Developments and they were so helpful.

Sophie and her engineers had no problem installing it through the wall.

They arrived promptly, were polite and friendly and had the job done in an hour and cleaned up after themselves.

The cat flap looks great and really solved a problem for us in our new home.

Really recommend them.

April 4, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look