The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more
Company replied
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See what reviewers are saying
If you need a part quickly, order eksewhere. Totally unacceptable experience. The promised 2 day wait turned into more like 2 weeks? Firstly, incorrect part supplied...not my name or address...secondl... See more
Company replied
I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excel... See more
I was lucky enough to find Boilerparts.co.uk online whilst searching for parts. I used the email link to request a part I couldn’t find. This is where Andrea contacted me confirming they had stock... See more
Company details
Information provided by various external sources
Boiler replacement parts
Contact info
PO BOX 257, BL4 4AR, LANCS, United Kingdom
- 01204373312
- sales@boilerparts.co.uk
- www.boilerparts.co.uk
3.9
Great
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good service
May 26, 2020
Unprompted review
Parts as expected and when expected
Parts as expected and when expected - good service !
May 21, 2020
Unprompted review
Boiler part
Part arrived next day and fitted perfectly. Good company to deal with
May 20, 2020
Unprompted review
Had the part and delivered over a bank…
Had the part and delivered over a bank holiday.
May 20, 2020
Unprompted review
no issues parts I ordered delivered as…bosch boiler parts
no issues parts I ordered delivered as stated.
May 20, 2020
Unprompted review
Parts are reasonably priced and…
Parts are reasonably priced and delivered on time
May 20, 2020
Unprompted review
Efficient in ordering and delivery
Efficient in ordering and delivery. Part match part number as well as pic displayed. Would use this site and company again
May 8, 2020
Unprompted review
Simply first class
May 5, 2020
Unprompted review
Great service in a Pandemic Well done…
Great service in a Pandemic Well done Valerie
May 4, 2020
Unprompted review
Excellent service
Excellent service, next day delivery. Exact replacement part. Boiler up and working.
May 4, 2020
Unprompted review
Boiler Sales replaced missing parts at no cost
The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media suggested items would not be delivered or take at least a year to clear.
After a month Boiler Sales offered to dispatch replacements. I arranged for these to be collected and delivered by DHL. This was an inconvenience to Boiler Sales but they provided full assistance - at no charge.
April 29, 2020
Unprompted review
Reply from Boilerparts
Hi, I am sorry you are experiencing difficulty with the post service, we did despatch this via R/mail and send over the tracking information, I will keep track of this for you and advise any information when it becomes available on the Australia post website.
Quick
Quick, and reliable. Pity the p&p was about the same price as the part itself, but that's life.
April 28, 2020
Unprompted review
efficient service
easy to use website, quick delivery and reasonably priced
April 26, 2020
Unprompted review
Next day delivery on time
Next day delivery on time. Correct part for an old model of boiler.
April 25, 2020
Unprompted review
Excellent service
I ordered a PCB part for a Worcester boiler and it arrived by 11.30 the next day. I was given e mail and text updates throughout the order and delivery process. Excellent service.
April 24, 2020
Unprompted review
Prompt service were a lle to answer all…
Prompt service were a lle to answer all my queries and sent great illustrations as to part needed.
April 24, 2020
Unprompted review
Delivered swiftly as advertised
April 22, 2020
Unprompted review
Knowledgeable staff and very quick…
Knowledgeable staff and very quick getting parts out
April 21, 2020
Unprompted review
Excellent service
April 21, 2020
Unprompted review
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