Boilerparts Reviews 

148
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more

Company replied

Rated 1 out of 5 stars

If you need a part quickly, order eksewhere. Totally unacceptable experience. The promised 2 day wait turned into more like 2 weeks? Firstly, incorrect part supplied...not my name or address...secondl... See more

Company replied

Rated 5 out of 5 stars

I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excel... See more

Rated 5 out of 5 stars

I was lucky enough to find Boilerparts.co.uk online whilst searching for parts. I used the email link to request a part I couldn’t find. This is where Andrea contacted me confirming they had stock... See more

Company details

  1. Repair Service

Information provided by various external sources

Boiler replacement parts


Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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3.9

All reviews

(148)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent service.

I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excellent service when most orders were delayed at the time because of Covid 19. Items were very fragile but well packed and arrived undamaged. Highly recommend and would not hesitate to use again.

June 25, 2020
Unprompted review
Rated 4 out of 5 stars

Gloworm Hideaway 60BF parts

All the parts I ordered for my Gloworm Hideaway 60BF boiler were delivered though there was a delay as some parts were out of stock. But otherwise very satisfied with the service from Boilerparts and hopefully will have a working boiler for years to come.

June 4, 2020
Unprompted review

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