The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more
Company replied
If you need a part quickly, order eksewhere. Totally unacceptable experience. The promised 2 day wait turned into more like 2 weeks? Firstly, incorrect part supplied...not my name or address...secondl... See more
Company replied
I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excel... See more
I was lucky enough to find Boilerparts.co.uk online whilst searching for parts. I used the email link to request a part I couldn’t find. This is where Andrea contacted me confirming they had stock... See more
Boiler replacement parts
PO BOX 257, BL4 4AR, LANCS, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service, competitive price and efficient delivery service. Will use again.
You got it wrong but corrected it immediately . Well done,part fitted
easy to order, arrived as quoted, excellent service, will definitely be using you again.
Very pleased with my experience from ordering and receiving the part, Excellent Service
I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excellent service when most orders were delayed at the time because of Covid 19. Items were very fragile but well packed and arrived undamaged. Highly recommend and would not hesitate to use again.
Great service including a check to confirm that the correct part had been ordered
Thank you for handling my order. It was very professional.
keep up the good work.
Quick delivery and excellent service. Boiler started straightaway after fitting card. What more can you ask for?
Quick, efficient delivery of parts, faster options were available if needed, I did not. Very good price for parts. Impressed, thankyou
Arrived perfectly and very promptly," as in the time frame."
Genuine Parts, fitted perfectly and brought the Boiler back into life.
Kind Regards.
Good quality part which does the job, although would have got 5 stars if a description was included with the thermostat detailing its working function
Great prices very fast delivery , highly recommend
All the parts I ordered for my Gloworm Hideaway 60BF boiler were delivered though there was a delay as some parts were out of stock. But otherwise very satisfied with the service from Boilerparts and hopefully will have a working boiler for years to come.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.