Boilerparts Reviews 

148
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more

Company replied

Rated 1 out of 5 stars

If you need a part quickly, order eksewhere. Totally unacceptable experience. The promised 2 day wait turned into more like 2 weeks? Firstly, incorrect part supplied...not my name or address...secondl... See more

Company replied

Rated 5 out of 5 stars

I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excel... See more

Rated 5 out of 5 stars

I was lucky enough to find Boilerparts.co.uk online whilst searching for parts. I used the email link to request a part I couldn’t find. This is where Andrea contacted me confirming they had stock... See more

Company details

  1. Repair Service

Information provided by various external sources

Boiler replacement parts


Contact info

3.9

Great

TrustScore 4 out of 5

148 reviews

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3.9

All reviews

(148)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Apart from the delay in delivery

Apart from the delay in delivery, which was the fault of Royal Mail and attributed to Covid-19, I found the service excellent. Although I hope that I don't need too, I would have every confidence in returning to you for any further replacement parts which I may need.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed with the company's…

Very impressed with the company's response. Part of the order was delivered the following day whilst another part (which had to ordered from the manufacturer) was delivered two days later. Brilliant service overall.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Parts arrived the next day excellent

Parts arrived the next day excellent. Had issues with payment going through but sent an email with my contact phone number which was responded to within the hour and payment was taken via the phone. I have used them in the past and would use them in the future. Cheaper than the local plumbing merchants as well.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product , very quickly sent , Far cheaper than other suppliers and contractors . Will use again 10/10

July 24, 2020
Unprompted review

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