Bolton Reed Limited Reviews 

130
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Waited over a week after long process of getting information together gave a good imprrssion twice from phone calls gave me false sense of hope then had call to say been turned down

Rated 5 out of 5 stars

The team at Bolton Reed contacted us not long after purchasing our new home. When I looked into multi dwelling relief I realised what Mark and his team proposed was correct and totally viable. They ac... See more

Rated 5 out of 5 stars

We were contacted, by post, in April 2022 with regards a possible overpayment of LTT (Land Transaction Tax) although we were sceptical as to whether it was a scam. We called the office and w... See more

Rated 5 out of 5 stars

We received lots of letters informing us we may have overpaid stamp duty. A quick google demonstrated this may have been the case due to the independent annex. We selected Bolton Reed. All very straig... See more

Company details

  1. Tax Consultant

Written by the company

A dedicated team of business & finance professionals


Contact info

3.6

Average

TrustScore 3.5 out of 5

130 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(130)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service and very successful outcome

Bolton Reed informed me I had probably paid too much Stamp Duty on my purchase to the tune of £10k. My solicitor was adamant I had paid the right amount. Bolton Reed recovered the £10k for me and it was very easy. Great people to work with. Prompt and professional service. Very pleased with the outcome

June 16, 2021
Unprompted review
Rated 1 out of 5 stars

Sends unsolicited and unwanted mail…

Sends unsolicited and unwanted mail through the post.

June 3, 2021
Unprompted review
Bolton Reed Limited logo

Reply from Bolton Reed Limited

Dear Mark
I am sorry that you felt that our correspondence was unsolicited and unwanted and that our services were of no interest to you. We are always careful when writing to people to ensure that contact is the least intrusive as possible and state that we may write to somebody again in all of our letters. A large proportion of responses we receive are not on receipt of a first letter alone and as we have recovered in excess of £30 million of overpaid SDLT and LTT for clients, you can understand why this is a difficult balance to achieve. Hopefully, it is apparent from our other reviews that we work hard to provide an excellent service level and take feedback extremely seriously, whether negative or positive. I am sorry that on this occasion it was the former. Thank you for your feedback and we have actioned our system update in accordance with our GDPR policy.
Kind regards
Mark Dicks
Managing Director

Rated 5 out of 5 stars

Excellent service

Bolton Reed contacted me to suggest that I might be eligible for a stamp duty refund. They explained everything, handled the whole process for me and secured the promised refund extremely efficiently. I was very impressed with the service and the way they kept me informed throughout.

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly

Initially sceptical about receiving a refund but Denise explained the process clearly and acted within a tight time frame, communicating promptly with us every step of the way.Very efficient and straightforward service.

May 27, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

It was like a breath of fresh air when I made contact with Denise at Bolton Reed Ltd recently regarding reimbursement of stamp duty after our recent house move.

Denise was very professional, thorough, efficient and explained everything right from the start and concluded in no time at all.

I would definitely recommend Bolton Reed Ltd.

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Grossly Exceeded my Initial Expectations.

Initially did not think it was possible, but following guidance from Denise, a couple of exchanges of signed forms and a few weeks later a large figure from HMRC deposited into my bank account. Denise and her team made this an extremely smooth and pleasant transaction. Many thanks.

April 24, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Bolton Reed.

I would highly recommend Bolton Reed.
They dealt with our case quickly and efficiently. Denise Banks helped make the process smooth and also explained the process very well. She was also available for any questions and dealt with any queries promptly.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very knowledgable personnel and kept me informed every step of the way. Highly recommended

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend...

Very efficient friendly service - hardly anything needing to be done our end - just a few forms to sign. Over £10,000 in the bank within 6 weeks from start to finish. Highly recommend.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I would like to thank Bolton Reed for…

I would like to thank Bolton Reed for making us aware of our entitlement regarding stamp duty and especially Denise, for her ever so friendly assistance and help, along with the researchers. If you get a call from Bolton Reed you can be sure it will be for a very good and positive reason! Many thanks again.
Richard and Annie Bull

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Very impressed by the service provided by Bolton Reed, who took the initiative in contacting me, then successfully obtained a Stamp Duty refund on my behalf.
Big shout for Denise who handled our claim, also for the Bolton Reed researchers who seek out potential claimants.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

A very professional firm

Having received an e mail claiming to be able to reclaim £15,500 SDLT on multiple dwelling relief on a recent purchase I instructed Bolton Read on a no sale no fee basis and within a couple of weeks I received the full amount. I cannot speak highly enough of the professional service I received. Thank you Mark and team.

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and super professional

Amazing service, we managed to claim back a considerable sum very quickly and with great ease.
We had no prior knowledge of MDR relief, Bolton Reed handled everything for us from start to finish. Super professional a pleasure to deal with.

January 27, 2021
Unprompted review

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