Bon Accord Life Reviews 

1,130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many highlight the clear explanations, tailored advice, and finding suitable policies at affordable prices, often saving money while gaining additional benefits. People felt genuinely listened to, with staff taking time to understand individual needs and patiently guiding them through options without pressure. This personalized approach builds trust, leading many to confidently recommend the company to friends and family for their insurance needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and helpfulness of... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy and clear process where... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received good policies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more

Rated 5 out of 5 stars

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went thr... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,130)

129 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service

Lisa Wright is very helpful and accommodating. She understood my needs and was able to find me the best options for me to choose and decide.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly & professional Staff.

The call handler Tina Brazier was very friendly, professional and made the process very easy to complete and understand by explaining all the information very clearly. There was no pressure to agree to anything that I didn't want to and made the call very relaxing.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Profitable conversation with Akeel

Just had a very interesting, informative and profitable conversation with Akeel Rahmen regarding life insurance. He was friendly, chatty but not pushy. I was made aware of options available to me and my choice was respected. I got a much better deal on my life insurance sorted out for only a minor increase in my monthly payment, so thank you for that Akeel. I would definitely rcommend him as someone to speak to if you are seeking advice.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

After my new insurance advisor Akeel…

After my new insurance advisor Akeel from Birmingham helped me sort my income protection out, he pitched a new insurance cover that he thought will benefit me. Again he was very patient enough to give me time to think about this new policy and it's benefit. I reached out to Akeel and he responded and assisted me to set out this policy. Again I highly recommend him to anyone who needs insurance advice and other insurance policies that are essential and beneficial. Thank you Akeel

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Tina to me was a God sent

Tina to me was a God sent. Having been refused life cover by insurance companies due to a heart condition of wish I believed I am healed now, I was reluctant to go through any application process again for fear of been rejected. But Tina did not give up on me she kept telling me this Will pull through and gladly it did. I am happy and THANK GOD FOR SENDING TINA MY WAY. GOD BLESS TINA. I highly recommend Tina for anyone looking to take life cover.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

After enquiring about horse rider cover I had a call from Akeel who put me at ease, he was very kind, comforting and humorous. Took plenty of time to talk everything through and answered all my questions. I’m happy with the policy I now have in place. Thank you very much.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick service!

I had the pleasure of dealing with Tina, who was very helpful and knowledgable. I had a call back within less than 24 hours of my quote request and I was ready to go very soon after that!

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

There down to earth

Akeel was fantastic to talk to and great banter he was straight to the point was very helpful and informative which was freshing. Shame he a Birmingham fan tho

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Over 50s life policy taken out with Bon Accord Life

I’ve taken out an over 50s life policy today with Bon Accord Life. It was arranged by Peter McDonnell, who provided me with several options to choose from and dealt with my enquiry in an extremely knowledgeable and professional way. Decided to go with Sun Life who gave me the best terms and greatest value for money.
I would highly recommend Peter and his company for anyone looking for a similar policy.
Thank you for all your help and advice.
Nando.

February 11, 2025
Unprompted review

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