Bon Accord Life Reviews 

1,128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many highlight the clear explanations, tailored advice, and finding suitable policies at affordable prices, often saving money while gaining additional benefits. People felt genuinely listened to, with staff taking time to understand individual needs and patiently guiding them through options without pressure. This personalized approach builds trust, leading many to confidently recommend the company to friends and family for their insurance needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and helpfulness of... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy and clear process where... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received good policies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more

Rated 5 out of 5 stars

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went thr... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,128)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful and welcoming into making…

So helpful and welcoming into making this a easy process with a smile , really kind a d helpfull Akeel Rahman is a top bloke and i highly recommend him . I am so thankfull they got in contact and managed to find me cover ASAP as a diabetic

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Lisa was very professional and took the time to explain clearly, she spoke clearly and listened to me also. Overall a very nice phone call

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Very well explained service

Very well explained service . Would recommend. Akeel managed to extend my policy for me to the age of 90 for a little bit extra than my current one but it’s a better deal and peace of mind .

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Kayleigh was 10 out…

My experience with Kayleigh was 10 out of 10! She was very professional and took time to explain all my questions. She provided a first class experience something we don’t get very often these days. The company are very blessed and lucky to have her 🙏

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Akeel made it very easy to renew my Life Insurance, he managed to save me a few pounds, as well as increasing the term length to 80yrs, and pointed me toward Vitality Life, which really suits my lifestyle. He was also super friendly, making the long and rather morbid at times process much more fun!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Tina was lovely and took lots of time to go through my options, made sure I understood everything and made sure I got everything I was looking for. Very friendly and genuine too. Thanks again Tina

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel is the best!

Akeel is fantastic! Explained everything and got it all sorted in 1 phone call, after struggling to get cover, he knew what to do and made it really easy. Really recommend for peace of mind.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel was really helpful

Akeel was really helpful with everything. His attitude was professional but made me feel that I was an Important customer to him and not just a number. He discussed my reasons for having the policy and searched for ways he could help me Improve my holdings. I would recommend him to anyone who is looking for help and advice.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Bonaccordlife.com

What a company, Tina Brazier was absolutely fantastic in helping me find the right cover I wanted, Great asset to the company, Not pushy at all, Gave me plenty of time to read through the information packs, Will use again! Thank you.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Akeem offered great service

Akeem offered great service. Always informing you of your options and how you can get the best out of the deal. I am very happy with his service as he has managed to save me £10 a month.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Akeel was very helpful and knowledgeable, getting me a great deal on my life insurance and critical illness cover. Very professional and humorous making the process very easy.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Lisa Wright is very helpful and accommodating. She understood my needs and was able to find me the best options for me to choose and decide.

March 26, 2025
Unprompted review

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