Bon Accord Life Reviews 

1,128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many highlight the clear explanations, tailored advice, and finding suitable policies at affordable prices, often saving money while gaining additional benefits. People felt genuinely listened to, with staff taking time to understand individual needs and patiently guiding them through options without pressure. This personalized approach builds trust, leading many to confidently recommend the company to friends and family for their insurance needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and helpfulness of... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy and clear process where... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received good policies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more

Rated 5 out of 5 stars

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went thr... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,128)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Renewing Life Cover

My wife and I initially took life cover 5 years ago with Bon Accord Life, and Akeel contacted us to see how things were going. We are so glad he did! We were able to get our life cover up to date with the added health issues that had started over the last 5 years. He was very patient, polite and explained things clearly...along with a touch of humour! Made the phone call very easy!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel has outdone himself again

Akeel has outdone himself again. I had an issue with a contractual change, affecting the terms of two policies Akeel had organised for me. Within half an hour, Akeel had sourced and started a new policy that keeps me covered. This is why Akeel is my protection guy - he is unfailingly polite, cheerful, and knows his products well. Highly recommended, every time.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel was really easy to talk to and…

Akeel was really easy to talk to and made the whole process much more pleasant than I expected. He explained things really clearly and we were able to have a laugh about some darker subjects. I strongly recommend Akeel and will continue to have him handle our affairs.

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah Jane it’s been very helpful

Sarah Jane it’s been very helpful and informative, as a customer service agent myself the service she provided is very very good and i felt comfortable and looked after.

Thank you Sarah for helping me protect my grandma for any future difficulties, you made a big rock disappear of my chest.

kind regards,
Andrei

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Top class service

Akeel made the process of sorting a new policy out very easy. Having an old policy with another company I wasn’t happy with, I started to looking elsewhere for something more suited to me. I spoke with Akeel over the phone and with his humour and communication skills, I knew I could trust him with finding me a better option. He did just that and I can’t thank him enough for sorting my new, better policy.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel

Akeel made our life insurance renewal so easy and simple asked all the questions that was required and went so smoothly, what a credit to your company 1st class work will definitely recommend him to any of my friends and family

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel Rahman

Your member of staff, Akeel Rahman was very professional and had a great sense of humour. The fact that he supports Birmingham FC probably confirms that he has a sense of humour! He explained the options very well and in fact saved me money. The process, as you will know, is quite detailed and took about 40 minutes, his skill was excellent, I would recommend this product to anyone.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel was very professional and…

Akeel was very professional and knowledgeable, he made the process of arranging the insurance easy and even had a laugh or two along the way. I would highly recommend him and his company if you need insurance.

June 4, 2025
Unprompted review
Rated 4 out of 5 stars

Bonaccord Life

It was very nice to talk to a person who was friendly and polite.
Akeel explained everything and it helped me to make an informed choice. He never tried to force me in to something I didn't need.
He explained everything so I could understand what I was buying.

May 28, 2025
Unprompted review

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