I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.
Contact info
Lomond Court, The Castle Business Park, FK9 4TU, STIRLING, United Kingdom
- 01786477800
- info@bonaccordlife.com
- www.bonaccordlife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Both Sarah Jane & Kayleigh
Both Sarah Jane & Kayleigh, deserve awards.
I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, to apologise & to ask could my previous policy be reinstated.
Kayleigh, set it back up within seconds.
I now feel very assured, with my policy.
Such lovely, kind & considerate ladies.
I cannot thank you both enough.
Would sincerely recommend BON ACCORD to anyone.
THANKYOU AGAIN!!! :D
Lisa has been patient while waiting for…
Lisa has been patient while waiting for my health checks. She is supportive and professional, also has helped with all my queries. I am happy to have someone to go back to should I need further support. Lisa should be recognised for her hard work!
Employment Protection policy
I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation and what a laugh we had. An absolute assett to the company. I pray the best for you keep doing what you do and being you!! Let me know if you need a witness statement to get you out the hole when they drag you in the office after quality assessing the call..haha
No hard sell, just open advice :) Thanks again Tina
For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of life insurance and what my genuine requirements are foing forward.
Whilst Tina was open and honest, she explained the prducts that I currently hold and how these could be increased, but only if that's what I wanted to do - no hard sell, just a genuine approach and desire to meet customer need. Thank you @Tina!
Update of personal cover
I was most comfortable and at ease with Tina, the member of sales team I was speaking to. She was most professional and very helpful,it was a pleasure dealing with her
First class
From start to finish Akeel made the process as easy as possible. Was unsure what I wanted but he made it easy for myself to choose from. Cannot thank him enough for his patience and time.
Shocking
Received a call to say they are ringing regarding my Bereavement cover and gave my insurers name. I told him it was already being processed. He then claimed the line was bad and cut off.
I mmeditely called my insurers who knew nothing about this company and assured me everything was being proceed for my late husband. How cruel can people be praying on the bereaved.

Reply from Bon Accord Life
Akeel is a very polite young man very…
Akeel is a very polite young man very informative and professional.
Mom the blues
AKEEL was a very polite, professional and friendly person it was a pleasure to speak to him and he provided me with exactly what I needed
Clear and concise information tailored to my needs
Clear and concise information tailored to my exact needs
Very knowledgeable consultant who understood my circumstances and obtained information on products which met my requirements
Excellent service and wouldn't hesitate to recommend them.
Ahmed (sorryI mean Akeel)
Ahmed, sorry I meant Akeel, was very professional and entertaining and explained everything fully making sure it was affordable I thoroughly recommend Bonaccord as they have always been professional, knowledgeable and explained everything fully in a way that is easy to understand
Tina was very professional at…
Tina was very professional at explaining my options
Akeel Rahman
Akeel Rahman. What a man!
Helped me out twice! With life insurance and income insurance. Great guy and knows his stuff just ashame he supports a bad football team 🤣
Would highly reckon
Excellent service
Excellent service. My consultant Akeel Rahman was fantastic. He listened to what i was looking and he talked through everything with me to ensure he gave the best advice on the products which were most suitable for me. I can't rate the kind of customer service he gave to me highly enough. He was friendly, funny, very informative, and not pushy at all.
Saved me money with a better policy
Saved me money with a better policy. Polite and worked around my work rota to talk and help me. Tina Brazier was great explaining everything as we worked through my options.
Akeel is the consummate professional
Akeel is the consummate professional. He is charming, diligent and provided a superb service to achieve the insurance cover we needed.
I would recommend anyone requiring life cover to contact him.
Outstanding Service
Brilliant service: I was dealt with a wonderful advisor called “Lucy Crane” who made me instantly feel at home. She was friendly, helpful, efficient and professional in her duties, has a amazing work ethos and she is a credit to the Bon Accord Life organisation. Very satisfied and recommended - Thank you
Lord Robert Barnes
After months of back and forth with…
After months of back and forth with different insurance providers, wreaking havoc on my anxiety, Akeel was my knight in shining armour! I can’t thank him enough for the peace of mind he has given me and my family. I was declined life insurance by so many company’s but akeel was so helpful! He’s found me the perfect policy at such a good price, he was kind , funny and made the whole process so easy. It was like having an hour long phone conversation with a friend. Thank you so much akeel you don’t understand how much this has helped me!
Renewing Life Cover
My wife and I initially took life cover 5 years ago with Bon Accord Life, and Akeel contacted us to see how things were going. We are so glad he did! We were able to get our life cover up to date with the added health issues that had started over the last 5 years. He was very patient, polite and explained things clearly...along with a touch of humour! Made the phone call very easy!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







