Bon Accord Life Reviews 

1,127
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many highlight the clear explanations, tailored advice, and finding suitable policies at affordable prices, often saving money while gaining additional benefits. People felt genuinely listened to, with staff taking time to understand individual needs and patiently guiding them through options without pressure. This personalized approach builds trust, leading many to confidently recommend the company to friends and family for their insurance needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism and helpfulness of... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting an easy and clear process where... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received good policies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolute amazing conversation with Akheel Rehman today. Called up for home insurance, ended up reviewing my policy saving me money and giving additional benefits!! Such an easy conversation a... See more

Rated 5 out of 5 stars

For me the biggest attraction dealing with Tina was that there was no hard sell. My circumstances are not standard by any stretch of the imagination, but she was able to help me through the web of l... See more

Rated 5 out of 5 stars

Both Sarah Jane & Kayleigh, deserve awards. I cancelled my policy, due to another company stating I was getting a better deal. But this was not the case. I got back intouch with Sarah Jane, t... See more

Rated 5 out of 5 stars

Mary was absolutely amazing, very patient and took the time to understand what kind of life cover I need. She was mindful of what I could comfortably afford in terms of a monthly premium. She went thr... See more


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Information provided by various external sources

Ever wonder what it must feel like to know that you have it covered… Peace of mind that tomorrow is taken care of? Today is the perfect day to make it happen. We're committed to protecting your tomorrow. Welcome to Bon Accord Life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,127)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Ruku Sultan was amazing with arranging…

Ruku Sultan was amazing with arranging mine & my partners life insurance, critical illness cover and income protection. In a world that can be confusing to understand I felt that Ruku was able to lay everything out to help me make an informed decision on the right cover for our needs. Great customer services, will definitely be using him again in the future for my insurance needs.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Polite, friendly and informative

Tina contacted me to review my current policy. This is something i had been meaning to do but just never got round to it! Tina went through a background of my current policy and situation and from there was able to offer me something with a better fit compared to my old policy. Throughout the call Tina. Was polite and friendly and explained everything thoroughly. Now i have piece of mind that my policy suits my needs and would recommend this service!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

THEY ARE A NIGHTMARE!

They will not give up calling me, Ive told them quite frankly to give me some time to think about my life insurance choices & I’ll call them ….they haven’t stopped & persist in calling me constantly multiple times a day EVERY DAY - it’s HARASSMENT!!! I’ve blocked all their numbers now as I’ve had enough, perhaps in future do not harass & break out what is technically bullying tactics to get someone to sign up to pay you guys money as note to yourselves all that = DOESNT WORK!!!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel Review

Akeel was really helpful and always provided a detailed breakdown of what was being spoken about to the smallest details so I had a good understanding. Clear and concise and really happy to respond to any questions that I had to ask. Very useful and helped me find the best deal for me that was suitable, without trying to add on things I did not want or need.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Akeel Rahman

Akeel Rahman. absolutely amazing customer service , was able to support me when getting sporting insurance and point me to the right direction in which one was best for me and my health. was also very comfortable to have a guenuine converstation with me and was very interested in my sports career. this at many businesses is hard to find. i would happy to, 100% with out a doubt recommend Akeel Rahman- truly he deserves a raise !

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Income Protection

Tina called and was very helpful throughout the process of arranging cover, that included explaining each policy and coming up with a varied list of options

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Tina Brazier has made my experience…

Tina Brazier has made my experience with the company so much easier and respected all my boundaries that were previously crossed by other insurance companies.
Very knowledgeable and helpful.
The prices are very competitive and appealing

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Spoke to a lovely man called Ali

Spoke to a lovely man called Ali, he was professional, polite, friendly, talking through everything with him was easy, he explained everything well, made my whole experience pleasant, answered any question I had, left me in no doubt to go forward with policy 😀

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

life insurance

Lisa,was very helpful in making me understand the right life insurance policy. That was best for me. She explained everything,how long my policy was for ,how much my family would get if anything happened to me. Overall Bon Accord is a good company to deal with and to help u get the right insurance policy that u can afford.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

I recently set up my protection plan…

I recently set up my protection plan with Bon Accord Life and found the whole process to be seamless and straightforward. Peter McDonnell was extremely professional, clear in his explanations, and guided me through every step with great care.

The service was efficient and friendly, and I felt fully supported throughout. It was reassuring to work with a team that genuinely puts the customer first and takes the time to understand individual needs.

I would highly recommend Bon Accord Life to anyone looking for reliable and professional support in setting up their protection plan.

September 5, 2025
Unprompted review

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