Book Depository 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am buying at your excellent shop already for eighteen or twenty years. YOU ARE GOOD! You have wide range of books, your prices are affordable, you deliver WW cost-free - Thanks for all these. Howeve... See more

Company replied

Rated 1 out of 5 stars

Most importantly I found it impossible to find what had happened to my order, seven days after having paid for the book’ which was supposed to have been delivered by now. Very poor. No phone... See more

Company replied

Rated 5 out of 5 stars

Incredibly book store while it was still open, affordable and quick service. Miss it desperately! Ordered many of my books from this fabulous site!

Rated 1 out of 5 stars

Ive been trying to send books to Tenerife, both now and before Christmas and the order keeps being rejected for "technical issues". Despite contacting Book Depository about this several times, I am ju... See more

Company replied

Company details

  1. Book Store
  2. Books Wholesaler
  3. Used Book Store

Written by the company

Book Depository (bookdepository.com) is a leading international book retailer with a unique offer – over 20 million books and free delivery worldwide (no minimum spend). Based in the UK, it ships to 170 countries displaying books in 39 different local currencies.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent, extremely helpful book.

The passage of time has so far allowed only a cursory glance through the book but it looks extremely promising regarding the fulfillment of the intent of the author as laid out in the introduction.
I expect to be very satisfied with my purchase!
The book is in excellent physical condition, with clear print and a logical layout that will enhance my searching and understanding.

March 20, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Ruth,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Amazing

Amazing choices, free shipping, fast delivery. Should I say more?
To all book lovers, I recommend the Book depository.

March 23, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Aleksandra,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 4 out of 5 stars

I highly recommend this seller

I highly recommend this seller, as my books were shipped promptly and arrived in excellent condition, thanks to the neatly packed packaging.

March 9, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Kayleigh,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Easy process, fast and free shipping

Purchasing was easy, free shipping to the US made buying from you a no-brainer, and my book arrived very quickly! I will definitely keep ordering from Book Depository.

March 10, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

A totally reliable service

I have bought a lot of books through Book Depository...on this last occasion I purchased four books through the Religious and Spiritual section of books that you have...the books are "Anna, Grandmother of Jesus" by Claire Heartsong; "The Holographic Universe" by Michael Talbot; "The Field: The Quest for the Secret Force of the Universe" by Lynne McTaggart; and, "Wholeness and the Implicate Order" by David Bohm. I was advised of the existence of the books by friends of mine in the Australian Theosophical Society. I was surprised when I searched for the books that you had them all in stock...as usual, the delivery is expedient although the last one took a little longer than expected to arrive...none-the-less a great service and one that I recommend to all my friends...

Tony Buzek
Australia

March 21, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Anthony,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Book depository are great to deal with

Book depository are great to deal with. Prompt delivery , packaging very good and the pricing on books is brilliant.

Definitely recommend.

March 13, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello E.Murphy,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Quick shipping and book came in perfect…

Quick shipping and book came in perfect condition

March 20, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Always a Wonderful Experience!

Always a wonderful experience ordering from Book Depository. My order is always correct, and I always get it ahead of schedule. Plus, there are so many books for me to choose from that I can't find elsewhere.

March 20, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Very happy with the Orders

I live in Germany and till now everything was perfect. The delivery needs the time they stated and the books are always in a very good condition. I'm very happy with my orders and pre orders.

March 19, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Katharina,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Regular customer

Very satisfied with all the books I have bought from Book Depository. Masataka Watanabe's "From Biological to Artificial Consciousness" is a brilliant book and very readable. John Andreae
I am also trying to get my book :An AGI Brain for a Robot" read and discussed but Elsevier have priced it much too high. Got them to drop it from US$150 to US$50 and if I am lucky it will soon be US$30. I have tried to get them to reduce it to US$20!!!

March 9, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello

Thank you for your kind comments and feedback.

We greatly appreciate the time you have taken to reach out to us.

We look forward to seeing you again soon.

All the best,
BookDepository.com

Rated 5 out of 5 stars

My books were available and

My books were available and
arrived within the given time schedule. Correspondence was good. Tracking was available.

March 10, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello

Thank you for your kind comments and feedback.

We greatly appreciate the time you have taken to reach out to us.

We look forward to seeing you again soon.

All the best,
BookDepository.com

Rated 5 out of 5 stars

Amazing choice of books

Amazing choice of books. The prices are still within a reasonable range despite having to add GST. And the wait for delivery is not all that long. Don’t know how I would get books without the Book Depository - it is my first place to look.

March 18, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Jean,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Always reliable and nearly always the…

Always reliable and nearly always the best value.

March 17, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Nicholas,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Good follow-up on book whereabouts

Good follow-up on book whereabouts.
Manage to receive my book with as per plan.

March 6, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello David,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 5 out of 5 stars

Great experience

Great experience, the shipping was a little long, but worth the wait, the books are great and the price is even better!

February 21, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Nela,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 4 out of 5 stars

no complaints

they're good.

sometimes I wonder how they work out cheaper deals than amazon - they all belong to the same company. no tracking but the stuff usually arrives on the advised date or the day after.

one time they canceled a book I really wanted, didn't help me find the one lost but it was just that one time so I guess it's okay. There's got to be a trade-off from getting the books cheaper, I guess.

February 17, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello J.R,

Thank you for writing with your comments and feedback, which we greatly appreciate.

We look forward to seeing you again soon.

All the best,
BookDepository.com

Rated 5 out of 5 stars

I have never had a bad experience ...

I have never had a bad experience with Book Depositors. I have ordered many books over the years ... only one book did not arrive. When I made BD aware of this, they sent out another copy without question. As I don't live in the UK, I do have to wait a bit longer for delivery than if I did live in the country. However, as delivery dates are announced, I am always aware of how long the wait will be - so this is not a problem at all

March 11, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello JM,

Thank you for writing with your kind comments and feedback which we greatly appreciate.

We look forward to seeing you again soon.

All the best,

BookDepository.com

Rated 1 out of 5 stars

The worst experience ever

The worst experience ever , I placed an order 3 times and it has been cancelled every single time , despite numerous emails and replies from Customer Service stating that they have the book in stock and that should not be a problem
I’ll never order again !!!

March 17, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello Alina,

Please accept my apologies for this situation.

Customer feedback like yours is very important in helping us continue to improve the service we provide.

One of our team members is investigating this and has been in touch.

All the best,
BookDepository.com

Rated 3 out of 5 stars

Mostly Harmless

No issue with booking system, payment or delivery.
All went smoothly and the book arrived earlier than expected.
The book itself is a great read apart from the text which is tiny. Had to buy myself some magnifying reading glasses to read in the evenings. Would not recommend for older readers with failing eyes like mine.

March 17, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello

Thank you for writing with your comments and feedback, which we greatly appreciate.

We look forward to seeing you again soon.

All the best,
BookDepository.com

Rated 4 out of 5 stars

A great book delivered promptly

March 11, 2023
Unprompted review
Book Depository logo

Reply from Book Depository

Hello

Thank you for writing with your comments and feedback, which we greatly appreciate.

We look forward to seeing you again soon.

All the best,
BookDepository.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look