Boots Hearingcare - Aberdeen, Bon Accord Centre Reviews 

97
TrustScore 4.5 out of 5

4.6

Castle Boulevard 171-177, Bon Accord Centre, AB25 1UH Scotland, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Booking an appointment to have my hearing checked was easy. The appointment began on time. The examination was thorough. The interpretation I was given of the resulting graphs was clear and cohere... See more

Rated 5 out of 5 stars

The audiometrist Linda Babu was very professional in carrying out her duties. She explained everything in great detail and answered all of my questions. She also made sure I fully understood the compl... See more

Rated 4 out of 5 stars

The audiologist was very good, listened to me and made me feel comfortable. I was able to trial a hearing aid for a walk around the shopping centre for a short while. The options were explained to me... See more

Rated 5 out of 5 stars

The lady who helped me in Aberdeen was really helpful and explained absolutely everything very clearly. There was no “sales pressure “ placed on me with all choices and decisions being completely mine... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Castle Boulevard 171-177, Bon Accord Centre, AB25 1UH, Scotland, Scotland, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.6

All reviews

(97)

2,265 reviews in the last 12 months

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Rated 5 out of 5 stars

Just received my first hearing aids.

Just received my first hearing aids.
The consultant was Alex Higgins.
We previously met 10 days before on my initial appointment.
I was a bit nervous as I did not have a good experience a few years ago with another company.
I can honestly say that I felt totally relaxed and found his knowledge and advice boosted my confidence.
I have been wearing the hearing aids now for a number of days and every day I am feeling more confident in myself.
My advice is to try Boots and hopefully you too will receive a life changing experience.

June 19, 2023
Rated 5 out of 5 stars

Boots Audiology

Excellent service received from a very knowledgeable audiologist. The information provided detailed the level of hearing loss and informed my hearing aid selection.

May 26, 2023
Rated 5 out of 5 stars

Very relaxed interview and the Boots…

Very relaxed interview and the Boots representative took me through all of the steps required to make the final choice of hearing aid.

Areas of improvement are
Boots accounts department not linked to the local representative. So no ability to provide feedback.
The software used is quite sophisticated but could be Improved to make selection easier although I appreciate aids are very expensive and a lot of people are restricted by costs.
The discount for only one aid is not a 50% reduction as I would have expected.

March 27, 2023

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