Booking an appointment to have my hearing checked was easy. The appointment began on time. The examination was thorough. The interpretation I was given of the resulting graphs was clear and cohere... See more
Location
Switch locationCastle Boulevard 171-177, Bon Accord Centre, AB25 1UH Scotland, Scotland, GB
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See what reviewers are saying
The audiometrist Linda Babu was very professional in carrying out her duties. She explained everything in great detail and answered all of my questions. She also made sure I fully understood the compl... See more
The lady who helped me in Aberdeen was really helpful and explained absolutely everything very clearly. There was no “sales pressure “ placed on me with all choices and decisions being completely mine... See more
I saw Jane Pusey first so that she could service mum's hearing aids. She was excellent. Friendly, efficient and urged me to have my own hearing test in the same store (though I live in London). Outsta... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Castle Boulevard 171-177, Bon Accord Centre, AB25 1UH, Scotland, Scotland, United Kingdom
4.6
Excellent
96 reviews
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Fast friendly service
Fast friendly service
The Audiologist'scommunication skills were excellent and he explained complex information clearly. He did a great job resolving issues on the visit. He explained clearly and concisely products available to suit my issues. Once I'd decicided on the type of hearing aid he details costs and payment options availabe, which helped to improve my satisfaction. I have no concerns and highly recommend Boots Hearing Services, Aberdeen.
June 8, 2024
Very nice person doing the tests and…
Very nice person doing the tests and giving the information. Nothing was too much trouble for her. Please give her my thanks. She was so patient
May 23, 2024
Attention to detail
Attention to detail, quiet surroundings and very professional audiologist. Highly recommend this service.
May 10, 2024
Very comfortable environment
Very comfortable environment
Audiologist was very helpful and informative of the different products
May 4, 2024
A Very Positive Experience
A very positive experience due to friendly, reassuring and knowledgeable approach of the audiologist.
April 30, 2024
Alex Higgins has to be recommended
Alex Higgins in Aberdeen has to be recommended. Had my annual check this week and as always, goes the extra mile. My aids are well out of date but he trawled the store for replacement wires and found them after a lengthy search. Recommended replacements which I will order through him. Absolute professional.
March 26, 2024
Unprompted review
I was very happy with the lady who…
I was very happy with the lady who dealt with my hearing tests. At each appointment she explained everything in detail. She had so much patience and a lovely attitude. She answered all my questions and I am very happy with my hearing aids.
March 17, 2024
Poor telephone helpline
The telephone helpline keeps you waiting for far too long, with an unapologetic repeated voice message almost ordering you to stay on the line until a busy "representative" can find the time to deal with you. Try to ask about a delayed repair and the first reaction is to say all they can do is "raise a ticket," which will take another 10 working days to elicit a response. Complain to get some decent customer service.
March 12, 2024
Unprompted review
Excellent service and a very helpful…
Excellent service and a very helpful Boots staff member.
February 14, 2024
Great service for my mum
Great service for my mum, thank you Jacqui! (written by Sarah’s daughter).
January 30, 2024
Staff were very good and helpful
January 4, 2024
Jaqui was extremely helpfull
Jaqui was friendly, knowledgable and extremely helpful. The consulting room was well arranged and the testing booth was excellent. Being a hearing aid user she knew all about issues new users would face.
December 19, 2023
Hearing Test.No Pressure.
Our audiologist at Boots took time to explain the process and choices without pushing for sales making the experience less of an ordeal, and the 90 day trial is just what you need to make the final decision.
Hearing aids are light weight and after a while you forget your wearing them.Linking with Bluetooth has had its issues but overall a positive experience.
December 8, 2023
Really pleased with the service …
Really pleased with the service I received at boots Bon accord centre. My appointment ran on time and Jacqui the audiologist was very knowledgeable. She was very patient with my dad listening to everything he had to say and also asking my opinion as his carer. Looking forward to going back to get hearing aids fitted and seeing the improvement for my dad.
December 9, 2023
The audiologist explained everything well.
The audiologist explained everything really well, from the testing through to helping me choose the best aids for me.
December 5, 2023
Quiet competent service without stress…
Quiet competent service without stress and on time.
August 25, 2023
Good explanation of the tests and…
Good explanation of the tests and options regarding hearing aids.
August 15, 2023
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