Booking an appointment to have my hearing checked was easy. The appointment began on time. The examination was thorough. The interpretation I was given of the resulting graphs was clear and cohere... See more
Location
Switch locationCastle Boulevard 171-177, Bon Accord Centre, AB25 1UH Scotland, Scotland, GB
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See what reviewers are saying
The audiometrist Linda Babu was very professional in carrying out her duties. She explained everything in great detail and answered all of my questions. She also made sure I fully understood the compl... See more
The lady who helped me in Aberdeen was really helpful and explained absolutely everything very clearly. There was no “sales pressure “ placed on me with all choices and decisions being completely mine... See more
I saw Jane Pusey first so that she could service mum's hearing aids. She was excellent. Friendly, efficient and urged me to have my own hearing test in the same store (though I live in London). Outsta... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Castle Boulevard 171-177, Bon Accord Centre, AB25 1UH, Scotland, Scotland, United Kingdom
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The Audiologist Jaquiline Todd was excellent
The Audiologist Jaquiline Todd was really competent thorough and helpful. she suggested phonac hearing aids which i am finding very good. i have tried others but the service and equipment i received
at Boots has definitely been the best.
Very pleased with hearing aids very…
Very pleased with hearing aids very efficient lady arranged for my new hearing aids
Boots hearing service
Great service.very friendly. Did not feel pressured into purchasing hearing aids.time taken to go through all types of hearing aids. Very relaxed. Well explained.
I was put at ease instantly
I was put at ease instantly by the lovely assistant. She told me all about what was going to happen and about hearing aids that would be best for me. I took home all the information to digest and think over in my own time.
Excellent appointment with Boots Audiology dept…
Excellent appointment with John the audiologists, and have had a pleasant visit both times i have been at store, very thorough examination and very informative at all times with what was happening and whats needing done, I will recommend to Family and friends.
First class service I found the staff to be very helpful
I found the staff to be very helpful, listened to my needs and were able to steer me in the right direction regarding aids without being pushy or trying to sell me the most expensive ones, Jaqueline sold me what she thought was best for me. I’m sure when I go back to be fitted with my aids she’ll be just as helpful, she knows her stuff.
John Riley in town to choose a hearing aid.was most pleased with the treatment…
I was most pleased with the treatment received. The young lady Jacqueline did an excellent job and isa credit to your firm.
The hearing aid works well so that is also good.
The audiologist was very patient and…
The audiologist was very patient and did not rush me Jacqueline new her stuff
Jacqui was extremely helpful
Jacqui was extremely helpful, answering all our questions. There was no hard sell, she took us through the process in a measured manner and took her time so we did not feel at all rushed into making a decision.
The lady who helped me in Aberdeen was…
The lady who helped me in Aberdeen was really helpful and explained absolutely everything very clearly. There was no “sales pressure “ placed on me with all choices and decisions being completely mine. We had a very interesting discussion about the clarity in hearing. The lady’s name was Jacqui.
Boots have been very responsive and…
Boots have been very responsive and supportive of all my hearing needs
Jacqui at Aberdeen Boots hearing care…
Jacqui at Aberdeen Boots hearing care was exceptionally helpful and efficient. She explained everything thoroughly. This is the second appointment I've had with her. I might add that all of the hearing care team are very helpful. It's a great service.
Jacqui very helpful and friendly…
Jacqui very helpful and friendly explaining everything to me in away I understood
Professionalism
From the initial phone contact to set up an appointment to meeting the Hearing Consultant everything was done with sensitivity. Consultant allowed me to complete checks outwith 'the box'. She explained everything in a caring and professional manner
Nervous when I first arrived …
The audiologist made me feel comfortable and relaxed as I was quite nervous when I first arrived
John was very helpful and explained…
John was very helpful and explained everything in detail.
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