Boots Hearingcare - Birmingham, High Street Reviews 

80
TrustScore 4.5 out of 5

4.6

Boots, 67-69 High Street, B4 7TA Birmingham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have now had a number of earwax removal appointments with Kate at the Central Birmingham store. On each occasion, she has been professional and very patient in helping sort my issues with persisten... See more

Rated 5 out of 5 stars

I've been a customer for four years since I got my first hearing aid and Elin has been the audiologist for the last couple. She's very knowledgeable, friendly and approachable and has helped with a co... See more

Rated 5 out of 5 stars

Cannot reccomend Boots highly enough the young lady named Elin who was my audiologist was excellent. Explained the various types listened to what my requirements were and sorted out the hearing aids.... See more

Rated 5 out of 5 stars

I attended Boots hearing clinic at 9.00am for a full hearing test carried out by Elin . The test lasted for about 30 minutes. She also examined my hearing aids to make sure they are working correctly.... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 67-69 High Street, B4 7TA, Birmingham, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(80)

2,231 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service and helpful style

She was very efficient and personable; managed to give me an appointment and obtain the new hearing aids very quickly after my old ones broke (having lasted 11 years).

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I've been a customer for four years since I got my first hearing aid and Elin has been the audiologist for the last couple. She's very knowledgeable, friendly and approachable and has helped with a couple of repairs and trying out different types of hearing aid. The four year guarantee that comes as standard is great and there are no pushy sales techniques. Highly recommended.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfided

Elin is very accommodating she take time to explain what she is doing. she gives excellent customer satisfaction.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

5 star

Good explanations and my experience was good
Patience enough to understand me,

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

fantastic service

It was fantastic service. Elin was so methodical and precise and made sure I understood everything. She wouldn't let me go until she was satisfied until I knew what I had to do.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

Ask for Elin!

Elin was very helpful with my hearing test & subsequently with the advice she gave afterwards. I would certainly recommend her to anyone seeking guidance on their current hearing or tinnitus.

March 7, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look