I have now had a number of earwax removal appointments with Kate at the Central Birmingham store. On each occasion, she has been professional and very patient in helping sort my issues with persisten... See more
Location
Switch locationBoots, 67-69 High Street, B4 7TA Birmingham, England, GB
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I've been a customer for four years since I got my first hearing aid and Elin has been the audiologist for the last couple. She's very knowledgeable, friendly and approachable and has helped with a co... See more
Cannot reccomend Boots highly enough the young lady named Elin who was my audiologist was excellent. Explained the various types listened to what my requirements were and sorted out the hearing aids.... See more
I attended Boots hearing clinic at 9.00am for a full hearing test carried out by Elin . The test lasted for about 30 minutes. She also examined my hearing aids to make sure they are working correctly.... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 67-69 High Street, B4 7TA, Birmingham, England, United Kingdom
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Quick service and helpful style
She was very efficient and personable; managed to give me an appointment and obtain the new hearing aids very quickly after my old ones broke (having lasted 11 years).
I had 3 visits with Elin at Boots
I had 3 visits with Elin at Boots, Birmingham. She is a very personable and knowledgeable and above all patient. I would highly recommend her.
Saw Elin today who made me feel…
Saw Elin today who made me feel comfortable and talked me through everything and all my options. She never rushed me and I would recommend her
Excellent service
Elin has a lovely approachable manner. Explains everything in detail.
I felt supported and given the…
I felt supported and given the information I needed for many years. Elin.
Elin worked with me and she was super…
Elin worked with me and she was super duper, clear in her explanations, encouraging and person-cantered .
Great service
I've been a customer for four years since I got my first hearing aid and Elin has been the audiologist for the last couple. She's very knowledgeable, friendly and approachable and has helped with a couple of repairs and trying out different types of hearing aid. The four year guarantee that comes as standard is great and there are no pushy sales techniques. Highly recommended.
Very good service
Satisfided
Elin is very accommodating she take time to explain what she is doing. she gives excellent customer satisfaction.
5 star
Good explanations and my experience was good
Patience enough to understand me,
Nothing too much trouble
Nothing too much trouble. Did many tests to make sure everything was understood. Suggested we return if there are any problems.
Elin was excellent in her care
Hearing aids
Elin was very helpful and showed us how to connect my phone to the hearing aids
fantastic service
It was fantastic service. Elin was so methodical and precise and made sure I understood everything. She wouldn't let me go until she was satisfied until I knew what I had to do.
Excellent service
Excellent service, very friendly knowledgeable staff
All advice given in a friendly way.
All information and advice given in a very friendly and knowledgeable way.
All questions answered expertly.
Very friendly atmosphere crested immediately.
Thank you Elin.
Bob
Professional and patient focussed.Although I have reservations about how…
Although I have reservations about how effective hearing aids are and how expensive, I have found the personal service given by the clinician to be professional and efficient but also sensitive, understanding and responsive to patient concerns. I could not have asked for more.
Most impressed as was expecting to have…
Most impressed as was expecting to have to leave charger. Elin. as ever affable and pleasant. Efficient and Effective.
Hearing test
Very positive experience Elin was very knowledgeable friendly and reassuring and made me feel at ease
Ask for Elin!
Elin was very helpful with my hearing test & subsequently with the advice she gave afterwards. I would certainly recommend her to anyone seeking guidance on their current hearing or tinnitus.
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