Great care and sensitivity was shown to my mother. The checks on her health background were thorough and her mobility limitations were accommodated. Her hearing aid options were thoroughly explained.
Location
Switch locationBoots, 5-6 Lion Walk, CO1 1LX Colchester, England, GB
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See what reviewers are saying
The audiologist was friendly & explained everything in detail. Asking every so often if I understood everything. He included my husband in the questions. Fitting the hearing aid was demonstrated & exp... See more
Excellent help with new aids and able to see a hearing staff member immediately to sort out problems and replace faulty charger. Very patient with nervous first time user! All staff very friendly an... See more
As close to normal hearing! Fantastic outcome, with a one day service! I was surprised at my emotional response to getting my hearing back, I have easily adapted so far to my new aids, which are co... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 5-6 Lion Walk, CO1 1LX, Colchester, England, United Kingdom
4.6
Excellent
81 reviews
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Made to feel at ease
February 1, 2025
The audiologist was friendly &…
The audiologist was friendly & explained everything in detail. Asking every so often if I understood everything. He included my husband in the questions. Fitting the hearing aid was demonstrated & explained as well as setting up the app on my phone. Again explaining how it works. I was very happy with the process so far.
January 15, 2025
Very good experience
Very good experience, professional explained everything would recommend many thanks
December 21, 2024
Honesty
Honesty, polite, helpful and good clear advice with the product.
Not being rushed during the process
December 17, 2024
Hearingcare
The gentleman do the hearing aud explained everything and was excellent
November 28, 2024
Very thorough and informative so was…
Very thorough and informative so was easy to make decisions
November 30, 2024
still awaiting the item
November 14, 2024
Very helpful and professional staff and…
Very helpful and professional staff and Sri made my purchase hassle-free. A pleasant experience all round!
November 7, 2024
5 star service and care
The service and care received from the earring specialist I see on the day
November 10, 2024
Audiologist Janine Appleby highly…
Audiologist Janine Appleby highly professional and helpful in every aspect. Detailed explanations given in simple terms on all aspects of tests, results and benefits and purchase options of the hearing aids ranges.
November 1, 2024
Available appointments
Available appointments, friendly and well informed staff added to a very detailed and thorough check
October 12, 2024
Great service & thorough testing
September 20, 2024
Such comprehensive and understandable…
Such comprehensive and understandable advice from Janine. Really appreciated
September 18, 2024
A very thorough and professional…
A very thorough and professional experience from start to finish at Boots Colchester with Mr Vangapalli.
September 11, 2024
Thorough ear examination and friendly…
Thorough ear examination and friendly and knowledgeable audiologist
July 13, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very expensive Hearing aid product has…
Very expensive Hearing aid product has appalling sound quality via bluetooth voice calls and streaming. Drops connection, lots of pops and static and people on the other end of the call can bearly hear my conversation.
June 23, 2024
Reply from Boots Hearingcare - Colchester
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The quality and care that I am given at…
The quality and care that I am given at all my appointments is superb.
June 21, 2024
Excellent service
Excellent service. Assessment was thorough, with wide ranging series of tests. Great choice of devices available too.
June 8, 2024
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