It was really 4.5 but, not possible to indicate that and nobody is work 5 stars! The man who did the testing was very patient with a difficult customer (not me!). Boots appointment system (rate the... See more
Location
Switch locationBoots, 2-4 Reform Street, DD1 1UL Dundee, Scotland, GB
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See what reviewers are saying
When you start to get tinnitus or lose your hearing you need a customer service that makes you comfortable and relaxed. This is exactly what I got, step by step explaining of what was going to happen,... See more
Laura is professional, knowledgeable, helpful and very pleasant. This is my second annual check-up. I only wish the UK wide system having sent out an invitation to make an appointment, would either... See more
Boots Reform St Dundee. Friendly, courteous staff. Darren explained testing procedures and the results clearly. Aids presented and demonstrated without being a “sales pitch”. At all times had confid... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, 2-4 Reform Street, DD1 1UL, Dundee, Scotland, United Kingdom
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Highly recommended
Laura has provided first class expertise for my initial review, trial, hearing aid selection and annual follow ups. Great continuity, and the hearing aids themselves have been transformational. Highly recommended.
The audiologist was fantastic
The audiologist was fantastic. Knowledgeable, friendly and helpful.
Excellent service from Laura Liliburn.
Earplugs appointment
Had impressions taken for earplugs, process was efficient and professional and Laura was knowledgeable and professional.
Laura at Boots Dundee was very…
Laura at Boots Dundee was very professional and helpful and made me feel at ease throughout the hearing test.
Knowledgeable, friendly, helpful and supportive.
Full marks to Audiologist Laura who was supportive, professional and very helpful. The technology is pretty impressive too! Wish I'd taken the leap years ago.
An appointment with Audiologist Laura…
An appointment with Audiologist Laura Lilburn went very well. Laura's smiling. friendly approach put me at ease. Her skills and thorough examination, updating the prescription of my hearing aids was spot on and a better hearing experience. Also listening to my concerns regarding the charging unit was good.
Fantastic experience
Fantastic experience! Laura Lilburn at Dundee gave me excellent service as I’m sure she does everyone else. My hearing aids were not functioning and she made the appropriate alterations there and then to my hearing requirements and returned the aids for servicing providing me with an interim set to use. Her care, efficiency and professionalism were second to none and I can only thank you for the service you are delivering. It is very much appreciated!
A very helpful assistant who made me…
A very helpful assistant who made me feel comfortable and was eas to talk to
Brilliant service
Took my father in law in for a hearing test appointment with Laura Lilburn.
Her attitude was not only professional but she also was incredibly patient and amiable with my father in law who can have some issues.
Laura's expertise gets great results.
Very Happy
As always received Laura's highly competent friendly professional service regarding annual hearing assessment, matching my hearing aids to my new mobile and giving guidance on how to use the Phonak App. Very happy!
Good product, good aftercare at Dundee.
Laura is professional, knowledgeable, helpful and very pleasant. This is my second annual check-up.
I only wish the UK wide system having sent out an invitation to make an appointment, would either answer their phone calls or respond to emails. I had to make an appointment again this year direct with Boots Dundee.
Excellent service
Had a pair of custom fitted ear plugs made. Laura was excellent, talked me through the best choice and made sure that the ear moulds were perfect. Would highly recommend her to anyone needing this made
Always have confidence
I always have confidence in Laura’s assessment and advice. She is clearly very competent and finds the best solutions to suit my needs.
I decided to purchase new hearing aids…
I decided to purchase new hearing aids and met Laura Lilburn just over 2 years ago.
With her assistance I decided on buying Phonak's top of the range. I have since had 3 further appointments with Laura and have always been delighted with her professional assistance and attention to detail.
Absolutely brilliant
Absolutely brilliant! Accessible, good availability, audiologists were professional and took their time to explain everything carefully. Informative
Very efficient and customer friendly…
Very efficient and customer friendly service
Laura Lilburn at Boots Hearingcare in…
Laura Lilburn at Boots Hearingcare in Dundee is brilliant. My husband is 80 years old and is not tech savvy but Laura has the most patience and sorts him out every time. She knows her products so well and is such a good technician. Could not recommend her enough.
Had a lovely experience with Laura…
Had a lovely experience with Laura Lilburn at Dundee City Centre branch recently. She was very helpful and professional, I am an elderly gentlemen and she was very patient with me and would happily return
Hearing Care
Laura was extremely welcoming and friendly. Explained the procedure clearly and concisely. Definitely recommend Boots Dundee Hearingcare
Laura made me feel relaxed during my…
Laura made me feel relaxed during my assessment and explained in detail anything I wanted to know more about giving me a first class service
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