It was really 4.5 but, not possible to indicate that and nobody is work 5 stars! The man who did the testing was very patient with a difficult customer (not me!). Boots appointment system (rate the... See more
Location
Switch locationBoots, 2-4 Reform Street, DD1 1UL Dundee, Scotland, GB
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See what reviewers are saying
When you start to get tinnitus or lose your hearing you need a customer service that makes you comfortable and relaxed. This is exactly what I got, step by step explaining of what was going to happen,... See more
Laura is professional, knowledgeable, helpful and very pleasant. This is my second annual check-up. I only wish the UK wide system having sent out an invitation to make an appointment, would either... See more
Boots Reform St Dundee. Friendly, courteous staff. Darren explained testing procedures and the results clearly. Aids presented and demonstrated without being a “sales pitch”. At all times had confid... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 2-4 Reform Street, DD1 1UL, Dundee, Scotland, United Kingdom
4.6
Excellent
76 reviews
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Replacement hearing aid
I replaced my old hearing aid with phonak sphere aids from boots Hearingcare
Laura has been very good at advising me about the different hearing aid available and after a two follow up visit I am very pleased about how they are working
November 4, 2024
Unprompted review
Laura was very professional and helpful…
Laura was very professional and helpful during my appointment. She carried out the tests and explained the results clearly and showed me all the suitable hearing aids to help me make my choice. I have also been to one aftercare appointment which was also very helpful.
October 17, 2024
Unprompted review
Boots Hearing Test Dundee
I went in for a hearing test and Laura explained everything very clearly. She made me feel comfortable and reassured. I would definitely recommend Boots.
October 3, 2024
Unprompted review
Boots Hearingcare Dundee
Boots Hearingcare Dundee provide an excellent service. The follow up appointments are invaluable for small adjustments to be made to obtain optimal results. Thank you Laura.
September 30, 2024
Unprompted review
Hearing test experience
Laura the audiologist was very professional in every way possible, finding out my personal needs and lifestyle to guide me to select the best hearing aids. I felt totally relaxed and under no pressure during the whole hearing test.
October 30, 2024
Unprompted review
Darren was excellent with me he took…
Darren was excellent with me he took time to explain all aspects of my new hearing aids and he gave me ample time to ask any questions I needed to ask he made me feel so comfortable
September 13, 2024
Great staff very helpfull
September 3, 2024
Friendly
Boots Reform St Dundee.
Friendly, courteous staff.
Darren explained testing procedures and the results clearly. Aids presented and demonstrated without being a “sales pitch”. At all times had confidence and the environment was relaxed for both my husband and self. Very satisfied with the service provided by Darren
June 11, 2024
Laura was very proffesional...very…
Laura was very proffesional...very helpfully...knew exactly what my requirements were.....would go to her again.....
June 12, 2024
Excellent Service
February 15, 2024
Good test and very helpful
December 16, 2023
Very friendly helpful staff
Very friendly helpful staff. Very thorough hearing test and full info.given.
September 13, 2023
No worries!
A potentially stressful occasion was made as easy as pie. I had everything explained and tried on the aids. Questions were answered fully and any worries set aside. Couldn’t have been an easier experience.
June 8, 2023
Because the service I've received so…
Because the service I've received so far has been excellent, during the test last Wednesday I was able to hear quite clearly and the tinnitus seemed to vanish,I'm looking forward to getting my hearing aids just so I can once again hear clearly
March 15, 2023
Well informed and helpful advice from…
Well informed and helpful advice from Laura who was professional and put me at ease.
March 4, 2023
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