Was a bit nervous and apprehensive about my hearing test but the Audiologist, Elizabeth, put me at my ease with her gentle and caring manner. Everything from the tests and the final decision regardin... See more
Location
Switch locationBoots, Kings Inch Road, G51 4BP Glasgow, Scotland, GB
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My advisor Kenny was fantastic , he made me feel at ease within seconds into my appointment right until I left. He was excellent at his job explaining all about what I should expect from my experience... See more
After a number of years I was persuaded to go for a hearing test with Boots Hearincare despite having NHS ones that I didn't really use for varying reasons. I was taken care of by Paula who was a supe... See more
Felt completely relaxed and made to feel welcome. I was not put under any pressure to purchase anything. My wife had already been and now has hearing aids. Would definitely recommend to anyone
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, Kings Inch Road, G51 4BP, Glasgow, Scotland, United Kingdom
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Hearing test
the test was conducted in a very professional, yet friendly manner. the range of equipment and test was impressive
The gentleman that dealt with me for my…
The gentleman that dealt with me for my hearing test and hearing aids I will receive was outstanding. Took his time, explained and was super friendly!
No Fuss, No Bother.
No fuss, no bother, everything explained, felt very satisfied with the outcome
Friendly, helpful staff
I went in to get a whole new set of makeup. I was helped by Mia who was very friendly and helpful. I didn't know a lot about makeup and she explained how each product would look and how to apply it. She color matched my foundation and concealer and then helped me pick brushes as well as other items. She made me feel really at ease even though I didn't know a lot about makeup and I'm extremely happy with all the products I've purchased.
Friendly service that put me at ease…
Friendly service that put me at ease very quickly. Clear and concise explanation of what was happening and what it meant. No heavy sales pitch.
Fabulous Kenny
My advisor Kenny was fantastic , he made me feel at ease within seconds into my appointment right until I left. He was excellent at his job explaining all about what I should expect from my experience at your hearing clinic. I even called another relative on the way home to see if he could help her with her hearing problems.1st class service most impressed
Very easy appointment good advice and…
Very easy appointment good advice and clearly explained. Audiologist was polite very friendly and very knowledgeable.
Kenny was very nice and made me feel at…
Kenny was very nice and made me feel at ease and discussed the right hearing aids for myself.And was very informative.
Friendly and patient staff
Friendly and patient staff. Very knowledgeable with advise given without pressure.
Excellent Hearing Care Professional.
The audiologist, Jacob, was excellent and explained everything about what he would do and gave me many opportunities to ask questions. I would highly recommend him.
Superb service from Boots Hearing Care
Superb service from Boots Hearing Care. Easy to understand information and amazing difference in my hearing instantly.
Excellent Hearingcare Service at Boots Braehead
Jacob was extremely helpful and patient in taking me through both the hearing test and the process of trying and buying my first set of hearing aids.
I was a bit nervous beforehand but Jacob explained each step and what I should expect to happen then showed me where the deficiencies in my hearing were and how the hearing aids could improve that.
I was given good instruction on how to put in, clean & care for my hearing aids and have a follow up appt booked to check how I am getting on with them and if any adjustments are needed.
Overall I was very impressed with the process and the level of service provided.
Everyone that I dealt with was very…
Everyone that I dealt with was very friendly and helpful. Especially Kenny.
First Class
Friendly, efficient and informative appointment. Very much a personal interest shown by Boots.
Mostly a good experience
I am new to Boots Hearingcare as I previously had NHS hearing aids but decided to investigate another form of hearing aids. My only complaint is that it's not easy to get an appointment and the phone lines are always busy.
Kenny in Braehead is great to deal with
Kenny in Braehead has great product knowledge along with an engaging personality, and he could easily answer all my questions and made me feel totally comfortable that I was ordering the right product for me.
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