Was a bit nervous and apprehensive about my hearing test but the Audiologist, Elizabeth, put me at my ease with her gentle and caring manner. Everything from the tests and the final decision regardin... See more
Location
Switch locationBoots, Kings Inch Road, G51 4BP Glasgow, Scotland, GB
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See what reviewers are saying
My advisor Kenny was fantastic , he made me feel at ease within seconds into my appointment right until I left. He was excellent at his job explaining all about what I should expect from my experience... See more
After a number of years I was persuaded to go for a hearing test with Boots Hearincare despite having NHS ones that I didn't really use for varying reasons. I was taken care of by Paula who was a supe... See more
Felt completely relaxed and made to feel welcome. I was not put under any pressure to purchase anything. My wife had already been and now has hearing aids. Would definitely recommend to anyone
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Kings Inch Road, G51 4BP, Glasgow, Scotland, United Kingdom
4.3
Excellent
58 reviews
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Jacob is absolutely excellent
Jacob is absolutely excellent. He is incredibly knowledgeable and exceptionally good at his job. He is very patient, understanding and listens most carefully to any questions you may have. He makes sure that the customer is more than satisfied and I would not hesitate in highly recommending Boots Braehead Hearing Care.
September 11, 2023
Unprompted review
Jacob was excellent
Jacob was excellent, very patient and explained the testing clearly. When trying hearing aids after the test again the various models were fully explained, and advantages of the top of the range model. Very satisfied with the service, would recommend Boots hearing care.
August 8, 2023
Hearing test was fully explained and…
Hearing test was fully explained and then fitting of aids and trying out was also explained. Jacob was very patient and did not try to hurry me or pressurise me in anyway.
July 20, 2023
Jacob was very pleasant and explained…
Jacob was very pleasant and explained everything clearly and patiently
July 24, 2023
Hearing test for my early father
On time. Everything explained clearly. Jacob was very helpful.
July 19, 2023
Uncovering solutions
Professional approach that was relaxed and helpful in clarifying the essential points and discussing the alternative outcomes.
July 7, 2023
Recommend by my brother in law
Recommend by my brother in law.
Audiologist was excellent and overall service superb.
Can’t wait to receive my new hearing aid!
June 13, 2023
Staff very friendly and gave clear
Staff very friendly and gave clear, precise explanation of how to fit and use new hearing aids.
Well organised administration keeping me up to date with appointments etc.,
March 23, 2023
Very helpful friendly staff
March 8, 2023
Good interaction
Good interaction. Audiologist was easy to understand and was very helpful
March 3, 2023
Jacob is very knowledgeable of hearing…
Jacob is very knowledgeable of hearing aids and carefully explained all aspects of my new aid and answered all my questions.
February 21, 2023
Was a very easy process
Was a very easy process and Kenny the Hearing Advisor talked me through everything. Would definately recommend Boots to anyone with poor hearing
February 8, 2023
Audiologist was very professional and…
Audiologist was very professional and made me feel at ease. Explained each stage of the procedure very clearly. Very pleased with overall experience.
January 24, 2023
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Unhappy customerI have had my hearing aids since…
I have had my hearing aids since 6/12/2022 and they have been returned 4 times because of faults on the left hearing aid also had to get the wires extended because they were to short . Then I had to go to the national office to get an appointment barehead branch because I could not get through to them so I had to make an appointment at braehead.
When I got there I told them that my hearing aid for my left ear was not working and I asked him to get me a new set as I have only worn them about 4 days
Now waiting for new set on 23/1/2023 although paid in full on the 06/12/2022
I strongly feel I should get some form of compensation for inconvenience that I have had to wait
Mr Charles Mackenzie
January 13, 2023
Reply from Boots Hearingcare - Glasgow, Braehead
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
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