Was a bit nervous and apprehensive about my hearing test but the Audiologist, Elizabeth, put me at my ease with her gentle and caring manner. Everything from the tests and the final decision regardin... See more
Location
Switch locationBoots, Kings Inch Road, G51 4BP Glasgow, Scotland, GB
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See what reviewers are saying
My advisor Kenny was fantastic , he made me feel at ease within seconds into my appointment right until I left. He was excellent at his job explaining all about what I should expect from my experience... See more
I was pleased with the way my appointment went with Paula. I felt at ease at the appointment, and the speed in which I’ll have my new hearing aids.
After a number of years I was persuaded to go for a hearing test with Boots Hearincare despite having NHS ones that I didn't really use for varying reasons. I was taken care of by Paula who was a supe... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Kings Inch Road, G51 4BP, Glasgow, Scotland, United Kingdom
4.5
Excellent
62 reviews
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Unhappy customerI have had my hearing aids since…
I have had my hearing aids since 6/12/2022 and they have been returned 4 times because of faults on the left hearing aid also had to get the wires extended because they were to short . Then I had to go to the national office to get an appointment barehead branch because I could not get through to them so I had to make an appointment at braehead.
When I got there I told them that my hearing aid for my left ear was not working and I asked him to get me a new set as I have only worn them about 4 days
Now waiting for new set on 23/1/2023 although paid in full on the 06/12/2022
I strongly feel I should get some form of compensation for inconvenience that I have had to wait
Mr Charles Mackenzie
January 13, 2023
Reply from Boots Hearingcare - Glasgow, Braehead
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
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