Boots Hearingcare - Leicester, Gallowtree Gate Reviews 

137
TrustScore 5 out of 5

4.9

Boots, 30-36 Gallowtree Gate, LE1 1DD Leicester, England, GB


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Rated 5 out of 5 stars

I have been seeing Rashni Thanki for just over a year at Boots Hearing Department in Leicester. She dispensed a pair of Phonak hearing aids that I am now using. She has advised me on how I can can get... See more

Rated 5 out of 5 stars

Just being for my annual hearing review with Roshni in Leicester she is amazing. Very friendly, exceptional customer service & very thorough. She always takes time to explain everything she is doing... See more

Rated 5 out of 5 stars

Gordon has been seeing Roshin Thankin at Boots hearing services Leicester for over a year now. She originally helped him to get the right hearing aids to suit his needs, we had a few on going appointm... See more

Rated 5 out of 5 stars

Seen on time and Roshni was very pleasant, efficient as usual and very thorough. I came away with very clear information about forthcoming products. Overall I was very happy with my experience. I wa... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 30-36 Gallowtree Gate, LE1 1DD, Leicester, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

137 reviews

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4.9

All reviews

(137)

1,926 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s always a pleasure for me to attend…

It’s always a pleasure for me to attend my annual hearing review as Roshni Thanki is such a caring , knowledgeable, professional audiologist. Over the past 10 years she has been amazing and this has meant I have been able to improve the quality of my hearing . Enjoying the every day sounds we take for granted . Thank you Roshni

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Roshni…

Highly recommend this boots hearing care . Roshni Thanki is caring , compassionate, and professional. She is excellent at her job and has cared so wonderfully for my mum over the past 10 years .

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Have been attending Boots hearing care…

Have been attending Boots hearing care for the past 9 years. I have always found the team to be most helpful and professional. In particular I would single out Roshni Thanki for her excellent professionalism, care and support. I recommend Roshni to anyone who may be feeling anxious about their appointment.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional in every respect

I have made numerous visits to Boots Hearing care. Leicester, initially for purchase and follow up reviews. On each occasion I was attended by Roshni Thanki. I returned today because my hearing aids were old and needed replacing. Unsurprisingly to me, I left an hour or so later after a hearing test with a new pair hearing aids and all the information I needed. As always, Roshi was extremely helpful, informative and above all caring.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I have been a customer for some years…

I have been a customer for some years now and while I could choose to go to the NHS the service I receive from Roshni in particular is second to none. Even though she knows I don't always do as I am told she remains patient and professional at all times.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Roshni Thanki

I have had three hearing aids over the years with Roshni Thanki and she has been exceptional in her care. Her knowledge and kindness has made the experiance stressless. She has gone out of her way to make sure that I am happy with the fit even though this has not been easy. Thank you Roshni for all your help, Sheila Fenton.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Go to Boots & see Roshni!

I can’t recommend Boots Hearingcare in Gallowtree Gate enough!
I have been with them for my entire hearing loss journey and the service had been impeccable. Roshni Thanki is truly wonderful. Always so welcoming, extremely knowledgeable and at each appointment I’m
made to feel valued and cared for. Roshni’s customer service is one of those that is inherent and not from a text book.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Initial Hearing Assessment

My husband and I had our initial hearing assessment. We were seen, on time, by Roshni, the audiologist, who was very friendly, patient, approachable, professional and thorough.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

I was seen on time, Roshni explained the change in my hearing since my last visit, gave me my hearing test , and checked my hearing aids.
Also told me and demonstrated the new technology in hearing aids since I purchased my last pair.
Very helpful and informative,I couldn’t have had a better experience

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni

Roshni as been amazing from the beginning of my mum's journey. Made me and my mum feel relaxed and listened to. Roshni is always polite, professional, empathetic and most importantly down to earth. We couldn't be more thankful to her being herself.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni

Roshni, so pleasant and helpful, explains everything clearly. It's always a pleasure to see her

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent annual review

I had my annual hearing and hearing aid review today. I was accompanied by my wife. As always, Roshni was welcoming, friendly, chatty and professional. She guided me through the hearing test and explained the results. She took time to listen to me, when I explained about my experiences with my hearing aids, and took appropriate action, adjusting my settings, as necessary, but also explaining why other adjustments were not possible, given the particular hearing aids that I have. Thank you, Roshni.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I attended my annual hearing review…

I attended my annual hearing review today with Roshni Thanki. As always she was on time and very welcoming. She asked after my health and exchanged pleasantries. The review was really well conducted and Roshni discussed and demonstrated some new aides. All in all a really good experience.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Hearing examination review

Hearing professional Roshni was excellent as usual. Thorough examination undertaken, results explained in an easily understandable way and good advice given. Highly recommended.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni has always given me the best…

Roshni has always given me the best professional, friendly and helpful service, attentive to every detail, always with the aim of improving my hearing as much as possible. I would - and do - recommend her to everyone. Thank you so much, Roshni - I’m really grateful for everything you do, and the way you do it!
Silvia Holden

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni Thanki

Roshni has provided me with tremendous service over several years now. She really knows her customers and treats us as individuals. She is a brilliant communicator, so I am clear about all the processes and I always feel that she has worked hard to find the best solutions for me. I can’t commend her highly enough. I am so glad as a result that I chose to come to Boots for my hearing care.

October 30, 2025
Unprompted review

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