Boots Hearingcare - Leicester, Gallowtree Gate Reviews 

145
•
TrustScore 5 out of 5

4.9

Boots, 30-36 Gallowtree Gate, LE1 1DD Leicester, England, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The hearing person who delt with me was brilliant. She took her time to explain everything required and what it would entail moving forward. The appointment was not rushed and I was made aware of all... See more

Rated 5 out of 5 stars

I have been seeing Rashni Thanki for just over a year at Boots Hearing Department in Leicester. She dispensed a pair of Phonak hearing aids that I am now using. She has advised me on how I can can get... See more

Rated 5 out of 5 stars

I went to Boots at Gallowtree Gate for my annual check up yesterday and as usual I had excellent service from Roshni Thanki. She is a first class Audiologist who has never failed to solve any probl... See more

Rated 5 out of 5 stars

I went for my yearly check up with Roshni Thanki she make you feel very comfortable and what is also very nice is she remembers you although I had not been for a couple of years. During my check Roshn... See more


Company details

  1. Hearing Aid Store
  2. also in
  3. Audiologist
  4. Deaf Service
  5. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 30-36 Gallowtree Gate, LE1 1DD, Leicester, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

145 reviews

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4.9

All reviews

(145)

2,759 reviews in the last 12 months

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Rated 5 out of 5 stars

Roshni

Roshni as been amazing from the beginning of my mum's journey. Made me and my mum feel relaxed and listened to. Roshni is always polite, professional, empathetic and most importantly down to earth. We couldn't be more thankful to her being herself.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni

Roshni, so pleasant and helpful, explains everything clearly. It's always a pleasure to see her

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent annual review

I had my annual hearing and hearing aid review today. I was accompanied by my wife. As always, Roshni was welcoming, friendly, chatty and professional. She guided me through the hearing test and explained the results. She took time to listen to me, when I explained about my experiences with my hearing aids, and took appropriate action, adjusting my settings, as necessary, but also explaining why other adjustments were not possible, given the particular hearing aids that I have. Thank you, Roshni.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

I attended my annual hearing review…

I attended my annual hearing review today with Roshni Thanki. As always she was on time and very welcoming. She asked after my health and exchanged pleasantries. The review was really well conducted and Roshni discussed and demonstrated some new aides. All in all a really good experience.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Hearing examination review

Hearing professional Roshni was excellent as usual. Thorough examination undertaken, results explained in an easily understandable way and good advice given. Highly recommended.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni has always given me the best…

Roshni has always given me the best professional, friendly and helpful service, attentive to every detail, always with the aim of improving my hearing as much as possible. I would - and do - recommend her to everyone. Thank you so much, Roshni - I’m really grateful for everything you do, and the way you do it!
Silvia Holden

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Roshni Thanki

Roshni has provided me with tremendous service over several years now. She really knows her customers and treats us as individuals. She is a brilliant communicator, so I am clear about all the processes and I always feel that she has worked hard to find the best solutions for me. I can’t commend her highly enough. I am so glad as a result that I chose to come to Boots for my hearing care.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Care

I have been seeing Roshni at the Leicester Gallowtree Gate branch for many years. She is professional, caring and friendly. She makes me feel confident that I am dealing with my hearing loss in the best way. She is accessible, either by phone or email, so any problems are dealt with quickly. My Grandson also saw Roshni several years ago and had the same excellent care.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST CARE - Thank you Roshni!

By far, this has been one of my best experiences of customer service and quality care. My audiologist Roshni is extraordinary - she is very knowledgeable and genuinely considerate of my hearing needs.

Every appointment, I leave confident I’ve received the very best in care. Roshni listens to you, and is able to discern exactly what is important to you. With this, she is able to provide me with the best care and I leave with the greatest gift ever - good and clear hearing!

It cannot be stressed enough how much coming to Boots Hearingcare has improved my hearing and life. I am so deeply grateful to Roshni for all she has done, and will always look forward to my check-ups with her in the future.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

I have been dealing with Roshni at…

I have been dealing with Roshni at boots for number of years & she is such a pleasant person and very good at explaining things (Very Professional)
and always makes for a pleasant visit
keep up the good work
Thanks
Sean Preson

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Roshi was very thorough and I was able…

Roshi was very thorough and I was able to ask any questions I had about my hearing. She was very helpful and professional and she explained everything I needed to know clearly. They sent me reminders about my appointments even with phone calls.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Rushni was great

Rushni was great. In sorting out my new hearing aid everything was explained in a friendly and professional manner and nothing was too much trouble. I felt well looked after.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Normally I dread going to appointments…

Normally I dread going to appointments but not with Roshni,it's a pleasure. Always professional and always friendly. She is always knowledgeable and always helpful with any questions that you may have.Today I'm waring my new hearing aids that Roshni recommended and I must say I'm really pleased with them. I recommend that if you are having hearing problems go to Leicester Boots and let Roshni help you out

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Annual Check Up


Since having my hearing aids quite some time ago I have for the last few years been seen by Roshni who has always been most friendly, understanding and taken the time to explain the ins and outs I am experiencing with my hearing problems.
Nothing is ever too much trouble for her and I cannot praise her too highly. Both my wife and I see her for our regular checks and it is always a pleasant and educational visit.
Thank you Boots and especially Roshni for your continuing help and support.

Mr & Mrs E & JK Keller

September 24, 2025
Unprompted review

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