I was nervous about attending my appointment, but was immediately put at ease by Lizzie, the audiologist. She explained everything about the tests, and talked me through things as they were happenin... See more
Location
Switch location9 Victoria Centre Mostyn Street, LL30 2NG Llandudno, Wales, GB
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Boots hearing care have been fantastic with supporting my Nan! I have been struggling at times to differentiate between what she can comprehend and what she can’t hear, Natalie at Llandudno boots has... See more
Excellent friendly and professional service. I was able to walk away with new hearing aids.
MY VISIT AND CONSULTATION WITH LEAH WAS VERY THOROUGH AND MOST ENCOURAGING. SHE WAS VERY CLEAR WHEN EXPLAINING MY HEARING ISSUES, EXTREMELY PLEASANT INDEED. ON MY FIRST CHECK-UP VISIT, SHE ONCE AG... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
9 Victoria Centre Mostyn Street, LL30 2NG, Llandudno, Wales, United Kingdom
4.6
Excellent
47 reviews
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Excellent friendly and professional…
Excellent friendly and professional service. I was able to walk away with new hearing aids.
April 16, 2026
Zac’s Dad
Jon.
Service.
Paperwork.
Jon.
Presentation.
Examination/ Test/Diagnosis.
Jon.
Quotation.
And:-
Jon.
April 3, 2026
Relieved to have finally sorted out my hearing issues…
I was nervous about attending my appointment, but was immediately put at ease by Lizzie, the audiologist. She explained everything about the tests, and talked me through things as they were happening.
I felt comfortable throughout the whole process and came away feeling pleased that I have taken the first steps toward hearing clearly again.
April 9, 2025
Young lady explained everything to me…
Young lady explained everything to me and took me to the next steps in a very professional manner. Many thanks.
April 1, 2025
Excellent advice and support
Excellent advice and support. The audiologist answered my questions and used her knowledge and skills to guide me through the process of choosing the most appropriate hearing aids for my needs. She explained things clearly and taught me, step by step, how to use my new aids. A perfect experience!
March 5, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service from Alison
Excellent service from Natalie, however, let down by the people making the personal hearing aids and still not had them !!!
March 7, 2025
Reply from Boots Hearingcare - Llandudno
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
Visited Boots Llandudno this am to be tested by John
Visited Boots Llandudno this am to be tested by John. He carried out the test in a calming and professional manner.I was somewhat apprehensive but his clear explanation of what the test would do and how this would be achieved was excellent. Full marks for good communication skills and a professional approach.
March 5, 2025
Unprompted review
Excellent service
Excellent service. Very friendly , extremely knowledgeable and informative. Great Communication . Very patient. Exceeded all expectations .
February 19, 2025
Very helpful and supportive.
February 8, 2025
EXCELLENT CONSULTATION
MY VISIT AND CONSULTATION WITH LEAH WAS VERY THOROUGH AND MOST ENCOURAGING.
SHE WAS VERY CLEAR WHEN EXPLAINING MY HEARING ISSUES, EXTREMELY PLEASANT INDEED.
ON MY FIRST CHECK-UP VISIT, SHE ONCE AGAIN DEVOTED HER EXPERIENCE TO A FEW LITTLE ISSUES THAT I PUT IN FRONT OF HER.
I WOULD THOROUGHLY RECOMMEND BOOTS SHOULD ANYBODY HAVE HEARING DIFFICULTIES.
THANK YOU LEAH!!!
January 21, 2025
Great hearing assessment at Boots, Llandudno.
My experience having a full boots hearing check was so much better than the NHS one I had a few years ago. A student did the test, under supervision. He was so professional and respected my needs as a hard of hearing person. Everything was explained in full in a way I understood and all the options for hearing aids were discussed fully. I would highly recommend going gor a boots hearing assessment. It's free! Great service if you don't want to wait years for an NHS appointment.
November 14, 2024
My experience was made a good one by…
My experience was made a good one by the lovely audiologist Natalie Woodward. She was very professional and made me feel at ease.The only thing I would like to see that the audiology room was larger as not a lot of room when taking a family member also.
October 1, 2024
Natalie was very patient and…
Natalie was very patient and understanding with my husband who suffers with Alzheimer's. She went over everything slowly and gave him time to digest intructions ect.,for his hearing aids.
August 28, 2024
I was put at ease by your employee who…
I was put at ease by your employee who explained the whole procedure and made sure I understood.
August 13, 2024
Consultation with empathy!!!
An excellent consultation with the audiologist in a very relaxed atmosphere. She explained everything very clearly and welcomed questions, and I left feeling very confident with my new hearing aids. I feel if I should have any problems she would deal with them very efficiently and sympathetically.
August 13, 2024
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