Firstly your hearing expert Jon . He had a very relaxed attitude and he was very professional and as I am now 85 years young, he was patient , explained everything until he was happy I understood ev... See more
Location
Switch location9 Victoria Centre Mostyn Street, LL30 2NG Llandudno, Wales, GB
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See what reviewers are saying
I was nervous about attending my appointment, but was immediately put at ease by Lizzie, the audiologist. She explained everything about the tests, and talked me through things as they were happenin... See more
Boots hearing care have been fantastic with supporting my Nan! I have been struggling at times to differentiate between what she can comprehend and what she can’t hear, Natalie at Llandudno boots has... See more
MY VISIT AND CONSULTATION WITH LEAH WAS VERY THOROUGH AND MOST ENCOURAGING. SHE WAS VERY CLEAR WHEN EXPLAINING MY HEARING ISSUES, EXTREMELY PLEASANT INDEED. ON MY FIRST CHECK-UP VISIT, SHE ONCE AG... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
9 Victoria Centre Mostyn Street, LL30 2NG, Llandudno, Wales, United Kingdom
4.2
Great
49 reviews
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Boots Hearing Care discriminate against Deaf Customers
I have attended Boots Hearingcare in the stand alone clinic for 6 years. Natalie has always provided an excellent and professional service.
Today I attempted to make a review appointment and as I have considerable problems using the phone attended their new in store location.
There was no reception area or receptionist just an iPad attached to the wall outside the audiology rooms. I attempted to follow the onscreen instructions but had great difficulty. A very elderly gentleman was also unable to use the iPad and was at a loss as to what to do.
A significant proportion of Boots Hearing aid customers are likely to be elderly and have difficulty going online and because of their deafness using the telephone.
By getting rid of the Reception Team who had excellent communication skills, I feel Boots is guilty of Disability Discrimination against Deaf Customers.
Please would they look at this appalling situation again
June 6, 2023
Unprompted review
Reply from Boots Hearingcare - Llandudno
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
A pleasant experience----I found the hearing test and subsequent…
I found the hearing test and subsequent recommendations very informative and presented in a friendly informative manner
May 19, 2023
Natalie is patient and instructive with the older generation.
These are my second aids and Natalie was most helpful in advising the alternative fittings,
April 12, 2023
Excellent service at Boots Hearingcare Llandudno.
The audiologist, Natalie, was very professional, knowledgeable, reassuring and engaging. My hearing was transformed when I tried out the recommended aid and I'm looking forward to a big improvement in my lifestyle as a result.
April 5, 2023
Boots Hearing Centre. Llandudno branch…
My experience in the Llandudno branch of the hearing centre was extremely pleasant.and with the help and guidance of Mrs Natalie Woodward I felt well looked after, and would highly recommend the hearing centre at Boots the Chemist Llandudno. Thank You.
January 24, 2023
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