Boots Hearingcare - Loughborough Reviews 51

TrustScore 4.5 out of 5

4.6

Boots, 11-13 Market Place, LE11 3EQ Loughborough, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Super looked after by amazing Audiologist, I struggled with my Starkey aids and Kadam very kindly changed. He makes you feel as nothing is too much trouble. He’s super professional. Thank you!

Rated 5 out of 5 stars

After a family visit to Boots hearing care, we came away feeling very well looked after! Daniela was very professional and efficient at my daughter’s wax removal, highly recommended! Kadam was very... See more

Rated 5 out of 5 stars

Wow the experience at boots was amazing. It was fast efficient and well amazing After being hard of hearing for nearly 2 years within 24 hours I had some hearing aids fitted and wow it gave me m... See more

Rated 5 out of 5 stars

Mike at Boots Loughborough was brilliant. He was caring and understanding and took things steadily with my Dad. My Dad didn't think he was deaf - even though we kept telling him he had problems.... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 11-13 Market Place, LE11 3EQ, Loughborough, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Don’t delay get booked in today the experience at boots was…

Wow the experience at boots was amazing. It was fast efficient and well amazing
After being hard of hearing for nearly 2 years within 24 hours I had some hearing aids fitted and wow it gave me my life back
It was the best money I have ever spent in my entire life
The boots professional I seen was so informative and knew everything I needed to ask or hated to know
Overall the boots team was amazing and I can’t praise them enough x
Don’t delay get seen today! It will change your life

March 23, 2026
Rated 5 out of 5 stars

From having the first check on my ears…

From having the first check on my ears needed to be syringed was told the best product to use and how often to use then having ears syringed then hearing test wow I have now having hearing aids that suit my needs and wow again I can hear all the things I have been missing excellent service I am very pleased with and such friendly staff at the boots in Loughborough

March 13, 2026
Rated 5 out of 5 stars

Experience in boots hearing department in Loughborough

My appointment was with kadam verma which I found very helpful and understanding and he called Daniella in to confirm what he was telling us ,she was also very helpful, polite with with the issues I had with my ear. I would recommend these to anybody who wishes to have a hearing test .

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

Im disabled I cant walk without my…

Im disabled I cant walk without my walking stick .I do NOT appreciate being followed round this store till I get to the checkout with my items!

I spend my money in here every single week ...
And its disgusting that I was made to feel like a criminal ! .

Ill no longer waste my money in here
I also suggest that you start following the actual thieves not a middle aged disabled woman around!

November 26, 2025
Unprompted review
Boots Hearingcare - Loughborough logo

Reply from Boots Hearingcare - Loughborough

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Rated 5 out of 5 stars

After a family visit to Boots hearing…

After a family visit to Boots hearing care, we came away feeling very well looked after! Daniela was very professional and efficient at my daughter’s wax removal, highly recommended!
Kadam was very attentive in listening to my mums hearing problems and offered a tailored solution to her problems. He has a very kind and professional manner. Thank you to both Daniela and Kadam!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Selma (audiologist) is lovely. Explained everything. I feel that if I do have problems they will be addressed. Already a hearing aid wearer, my hearing has improved with my recently purchased set.

March 13, 2025
Rated 5 out of 5 stars

Great customer service

The audiologist (Mike) who I had appointments with was great, and that's the most important thing. He explained everything in detail and patiently. He also presented the hearing aid choices clearly. Overall, the customer service was excellent.

February 4, 2025
Rated 5 out of 5 stars

Exceptional Service

Being able to see the same person Mike. Made me feel very comfortable and explained the tests and the best solution
Great knowledge and made the whole experience feel good
Makes a huge difference that you only deal with one person and not handed over as some other companies do!

February 6, 2025

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