Boots Hearingcare - Loughborough Reviews 

58
TrustScore 4.5 out of 5

4.6

Boots, 11-13 Market Place, LE11 3EQ Loughborough, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

After a family visit to Boots hearing care, we came away feeling very well looked after! Daniela was very professional and efficient at my daughter’s wax removal, highly recommended! Kadam was very... See more

Rated 5 out of 5 stars

Very good service, explains everything and makes you feel relaxed. Checks you are happy with everything. Would recommend

Rated 5 out of 5 stars

Mike at Boots Loughborough was brilliant. He was caring and understanding and took things steadily with my Dad. My Dad didn't think he was deaf - even though we kept telling him he had problems.... See more

Rated 5 out of 5 stars

Being able to see the same person Mike. Made me feel very comfortable and explained the tests and the best solution Great knowledge and made the whole experience feel good Makes a huge difference... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, 11-13 Market Place, LE11 3EQ, Loughborough, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.6

All reviews

(58)

2,048 reviews in the last 12 months

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Rated 5 out of 5 stars

What an amazing difference hearing aids have made

Mike at Boots Loughborough was brilliant.
He was caring and understanding and took things steadily with my Dad.
My Dad didn't think he was deaf - even though we kept telling him he had problems.
Since he has had his hearing aids - it is as if he is getting his personality back - we hadn't realised how his deafness was subduing him over the years - what a difference they are making in so many ways, for my Dad and for us.
My Dad is more himself, more confident and alot brighter in himself - I never realised what a difference getting hearing aids would make.
For anyone who is unsure or nervous - don't be, take that step - it is amazing what a difference it can make

January 2, 2024
Unprompted review
Rated 4 out of 5 stars

Brilliant staff - systems need improvement

Michael is fantastic; attentive, sympathetic and empathetic, clear communication, really knows his stuff, super helpful.
This would have been a 5 star review if Boots' systems and methods were better; my audiologist is unable to make tweaks to my hearing aids set up without me visiting the branch. Surely the functionality can be made available for him to do it remotely, saving me a 24 mile round trip every time.

December 9, 2023
Rated 5 out of 5 stars

I had heard from a friend that Boots…

I had heard from a friend that Boots private hearing aids were good. I had a trial with the top of the range L90-R. The consultant explained how to use the aids and the improvement in my hearing was impressive. He was patient and didn't go into too much detail.

December 21, 2023
Rated 5 out of 5 stars

Great audiologist

The audiologist was very friendly and professional. Everything about the test was fully explained and the results discussed with me. A full explanation of my hearing loss was given and the opportunity given to discuss various solutions without pressure to commit.

November 28, 2023

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