I recently visited Boots Hearingcare in Nottingham for my regular hearing review. All of the staff were very helpful, especially the audiologist Carolina, who is extremely knowledgeable and efficie... See more
Location
Switch locationBoots, INTU Victoria Centre, NG1 3QS Nottingham, England, GB
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See what reviewers are saying
Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviousl... See more
A very attentive and understanding young lady made me feel comfortable as soon as I stepped into the room. The tests were easy to follow and results instant. Choice of hearing aids explained and I was... See more
The young lady who dealt with me through the entire process was absolutely brilliant. Nothing was too much trouble in explaining everything in fine detail with some great advice. A million miles apa... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
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At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, INTU Victoria Centre, NG1 3QS, Nottingham, England, United Kingdom
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Excellent service
I recently visited Boots Hearingcare in Nottingham for my regular hearing review. All of the staff were very helpful, especially the audiologist Carolina, who is extremely knowledgeable and efficient, and gave me carefully considered detailed advice. The result is that I now have new hearing aids which are a vast improvement on my previous ones.
Overall, I found Boots Hearingcare to be an excellent service and have no hesitation in recommending them.
Friendly and helpful service…
Friendly and helpful service Audiologist very thorough and explained things well Patient and understanding and made it a pleasurable experience
Sabrina Mehmood audiologist made my…
Sabrina Mehmood audiologist made my wife and I feel really comfortable and gave excellent advice and clear explanation of the high tech hearing aids available.
This enabled us to choose the product that we purchased.
I was seen on the first day on making…
I was seen on the first day on making enquiries for an hearing test all staff were very helpful the hearing test was good and got my hearing aids the next day
The individual audiometrists are great
The individual audiometrists are great. Kniwledgeable, professional, friendly. The system is let down by the call centre and online booking system, which are unhelpful, disorganised, time-consuming and not fit for purpose
Excellent Hearing Aid review
Deevya explained what she was doing and why. Also talked me through the new setting on my updated hearing aids.
All in all a good experience.
Hearing test was very good.
Hearing test was very good. I was helped very professionally with my needs. And I got the hearing aids which are very good 👍
My hearing test was overseen by Deevya…
My hearing test was overseen by Deevya who was extremely helpful .She explained fully the advantages of new technology .Many Thanks for a great service.
Informative and helpful hearing test
Informative and helpful hearing test. Friendly assistance
Every step was comprehensively…
Every step was comprehensively explained in depth. The choice and advantages of each aid was explained. Very satisfied all round.
May use AI-assist with repliesRead more
Extremely poor now
The service offered by Boots Hearing has degenerated over the past year or so. I’ve been with Boots hearing for a decade but latterly I’ve never seen the same audiologist twice so no continuity. It has become impossible to book appointments as the message link sent out to me just doesn’t work. Equally trying to phone for an appointment is a problem, you never get through. The efficient service I had in the past has gone. I’ve now moved to an independent practice where I’m not pressured into buying the latest aids and I have a significant choice of hearing aid suppliers, not just the one which Boots offers.

Reply from Boots Hearingcare - Nottingham, Victoria Centre
Excellent review of my new hearing aids…
Excellent review of my new hearing aids by Carolina (?sp) at Nottingham Victoria Centre today
Very friendly and lovely staff
The smoothness of the appointment. Very helpful and make you feel welcome, to calm your nervous. Wonderful experience overall for mother.
Hearing aid review
Alissa went into everything in detail and showed me how to pair my hearing aids, how to use the app and how to alter the settings to account for the discomfort I experience in some settings such as crowds. She has incredible knowledge.
Alissa is not only very friendly and…
Alissa is not only very friendly and helpful, she has excellent product knowledge and is a skilled communicator. She listens, remembers and then provides solutions. Totally professional - but such a lovely, caring person!
Very professional audiologist
Very professional audiologist, pleasant person with good ability to communicate the technical aspects of hearing aids
Really helpful and knowledgeable…
Really helpful and knowledgeable audiologist. She took me through the processes and explained everything to me
Helpful appointment with audiologist
Helpful appointment with audiologist. The explanation of hearing test result and the options consequently available were clear.
All delivered in a friendly and professional manner.
Ear treatments Our experience was made great simply by…
Our experience was made great simply by the lovely lady that has helped my husband, she is so caring, gentle and friendly - we have never had such kindness before. A lovely lady that helped put us at ease. I was just there as support for my husband. We recommend her to all our friends - Thank you dear Annett … see you in six months time.
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