I used boots hearingaid service last week. I was checked by lady named cardina. I’m really amazed by her professionalism. She was very polite, kind amd informative. Hats off to her service. Tha... See more
Location
Switch locationBoots, INTU Victoria Centre, NG1 3QS Nottingham, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviousl... See more
A very attentive and understanding young lady made me feel comfortable as soon as I stepped into the room. The tests were easy to follow and results instant. Choice of hearing aids explained and I was... See more
The young lady who dealt with me through the entire process was absolutely brilliant. Nothing was too much trouble in explaining everything in fine detail with some great advice. A million miles apa... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, INTU Victoria Centre, NG1 3QS, Nottingham, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Explained things in detail
Explained things in detail, very patient with me. Professional throughout the appointment, and fascinating to watch Thankyou
The young lady who dealt with me…
The young lady who dealt with me through the entire process was absolutely brilliant.
Nothing was too much trouble in explaining everything in fine detail with some great advice.
A million miles apart from the amateur clowns in my previous experience with Amplifon.
Excellent service
Excellent service, audiologist gave me all the advice necessary to select the hearing aid right for me.
Friendly. patient, a pleasent experience at Boots Hearing Care Nottingham.
Experience of Hearing Test and follow up.
Everything was explained to me in a very good way. what will happen during initial hearing test, to explaining the findings of the test.
Trying a pair of hearing aids to get the feeling and allowed to walk around the shop to hear for myself the benefits of hearing aids.
The information of the choice of hearing aids was very good with time to make a choice as to which hearing aid I would like.
For the follow up appointment for the fitting of my chosen hearing aids was also very good, I have been wearing them for a few days now and very pleased with what I can now hear better.
Another appointment was made for 6th July 23.
Very happy with everything.
I had a really good experience at Boots…
I had a really good experience at Boots from the hearing test to the fitting of my hearing aids. The staff were wonderful polite and very helpful I would recommend Boots to anyone
The whole process was friendly but…
The whole process was friendly but professionally delivered. Very happy with the overall experience and service
Listened, cared and communicated brilliantly.
Sabrina took time to listen to my hearing problems, had lots of time for me, and let me wander about with a demo pair of hearing aids fitted. Communication was first class and fully explained the different levels of hearing aids i could purchase.
Excellent Attention
Firstly, the way I was treated. Everything was explained in a calm and friendly manner. I felt I was in the hands of an expert.
The tests themselves were thorough and the reason behind them was clear.
Very straight forward appointment and…
Very straight forward appointment and clear explanation of audio test.
The young lady was very experienced and…
The young lady was very experienced and very polite explained every thing perfectly for me.My hearing aid are great.M Kelvey.
Consideration of hearing disability
The audiologist was patient and very considerate . She explained my loss of hearing and provided the best hearing aid to suit my condition .
Sabrina was helpful
Sabrina was helpful, polite, friendly and knowledgable and made the whole experience easy.
The warm friendly staff and the…
The warm friendly staff and the excellent care and attention I received from the audiologist who was very helpful and knowledgeable in assisting me with my choice of hearing aids, overall a first class service
Appointments on time
Appointments on time.
Friendly, very clear, genuine discussions on the potential benefits and drawbacks.
Two forms of discrete ear pieces are available as are less sophisticated but cheaper types.
May use AI-assist with repliesRead more
Don’t buy on line at Boots
Boots on line - Don’t buy, your order will not arrive because Boots use Royal Mail. I placed my order on the 11th December. It’s 17th of December today , and I have still not received my online order. Boots should ditch Parcel Farce and use DPD instead. They are much more efficient.

Reply from Boots Hearingcare - Nottingham, Victoria Centre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






