Boots Hearingcare - Nottingham, Victoria Centre Reviews 

83
TrustScore 4.5 out of 5

4.5

Boots, INTU Victoria Centre, NG1 3QS Nottingham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I used boots hearingaid service last week. I was checked by lady named cardina. I’m really amazed by her professionalism. She was very polite, kind amd informative. Hats off to her service. Tha... See more

Rated 5 out of 5 stars

Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviousl... See more

Rated 5 out of 5 stars

A very attentive and understanding young lady made me feel comfortable as soon as I stepped into the room. The tests were easy to follow and results instant. Choice of hearing aids explained and I was... See more

Rated 5 out of 5 stars

The young lady who dealt with me through the entire process was absolutely brilliant. Nothing was too much trouble in explaining everything in fine detail with some great advice. A million miles apa... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, INTU Victoria Centre, NG1 3QS, Nottingham, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.5

All reviews

(83)

2,251 reviews in the last 12 months

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Rated 5 out of 5 stars

The young lady who dealt with me…

The young lady who dealt with me through the entire process was absolutely brilliant.
Nothing was too much trouble in explaining everything in fine detail with some great advice.
A million miles apart from the amateur clowns in my previous experience with Amplifon.

June 27, 2023
Rated 5 out of 5 stars

Excellent service

Excellent service, audiologist gave me all the advice necessary to select the hearing aid right for me.
Friendly. patient, a pleasent experience at Boots Hearing Care Nottingham.

June 26, 2023
Rated 5 out of 5 stars

Experience of Hearing Test and follow up.

Everything was explained to me in a very good way. what will happen during initial hearing test, to explaining the findings of the test.
Trying a pair of hearing aids to get the feeling and allowed to walk around the shop to hear for myself the benefits of hearing aids.
The information of the choice of hearing aids was very good with time to make a choice as to which hearing aid I would like.
For the follow up appointment for the fitting of my chosen hearing aids was also very good, I have been wearing them for a few days now and very pleased with what I can now hear better.
Another appointment was made for 6th July 23.
Very happy with everything.

June 12, 2023
Rated 5 out of 5 stars

Excellent Attention

Firstly, the way I was treated. Everything was explained in a calm and friendly manner. I felt I was in the hands of an expert.
The tests themselves were thorough and the reason behind them was clear.

May 30, 2023
Rated 5 out of 5 stars

The warm friendly staff and the…

The warm friendly staff and the excellent care and attention I received from the audiologist who was very helpful and knowledgeable in assisting me with my choice of hearing aids, overall a first class service

February 16, 2023
Rated 5 out of 5 stars

Appointments on time

Appointments on time.
Friendly, very clear, genuine discussions on the potential benefits and drawbacks.
Two forms of discrete ear pieces are available as are less sophisticated but cheaper types.

December 14, 2022
Rated 1 out of 5 stars

Don’t buy on line at Boots

Boots on line - Don’t buy, your order will not arrive because Boots use Royal Mail. I placed my order on the 11th December. It’s 17th of December today , and I have still not received my online order. Boots should ditch Parcel Farce and use DPD instead. They are much more efficient.

December 17, 2022
Unprompted review
Boots Hearingcare - Nottingham, Victoria Centre logo

Reply from Boots Hearingcare - Nottingham, Victoria Centre

Thank you for your feedback.

We are sorry to learn of your recent experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.

We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and member of our team will get back to you.

The Boots Hearingcare Team

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