Boots Hearingcare - Nottingham, Victoria Centre Reviews 

82
TrustScore 4.5 out of 5

4.5

Boots, INTU Victoria Centre, NG1 3QS Nottingham, England, GB


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Rated 5 out of 5 stars

Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviousl... See more

Rated 5 out of 5 stars

A very attentive and understanding young lady made me feel comfortable as soon as I stepped into the room. The tests were easy to follow and results instant. Choice of hearing aids explained and I was... See more

Rated 5 out of 5 stars

The young lady who dealt with me through the entire process was absolutely brilliant. Nothing was too much trouble in explaining everything in fine detail with some great advice. A million miles apa... See more

Rated 5 out of 5 stars

I knew my hearing was deteriorating as I had been tested at Boots a few times over the last few years . When I was unable to hear the TV at normal volume and I was missing out on conversation- I booke... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, INTU Victoria Centre, NG1 3QS, Nottingham, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

82 reviews

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4.5

All reviews

(82)

2,231 reviews in the last 12 months

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Rated 5 out of 5 stars

Ear treatments Our experience was made great simply by…

Our experience was made great simply by the lovely lady that has helped my husband, she is so caring, gentle and friendly - we have never had such kindness before. A lovely lady that helped put us at ease. I was just there as support for my husband. We recommend her to all our friends - Thank you dear Annett … see you in six months time.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Hearing test…

The lady who dealt with me was very helpful and kind, exlaining every step as we reached it. Her manner was friendly and informative.

January 23, 2025
Rated 5 out of 5 stars

Carolina was one of the most…

Carolina was one of the most professional people I have encountered during my tinnitus and hearing loss claim from my time served in the military, possibly the most professional person ever!

Thank you.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

The service was excellent

The service was excellent , everything was explained to me . I was absolutely thrilled with the product I have been offered. I can’t wait for my new Hearing aids to be fitted next Monday.

December 17, 2024
Rated 4 out of 5 stars

I had a great experience at Boots…

I had a great experience at Boots Hearingcare in Nottingham Victoria Centre. The staff were knowledgeable and took the time to explain everything clearly without rushing. I felt comfortable throughout the entire process, from the initial hearing test to selecting the right aids with helpful advice. They provided patient and caring service, with an interest-free payment option which made things easier. I was also impressed with their support in fixing my mum’s charger issue by lending us one in the meantime. Overall, a thorough and empathetic service, making a positive impact on our daily lives.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

My Hearing Aid Audiologist was friendly, professional and very knowledgable. She explained everything, from the hearing test through to operating and using the hearing aids, in a clear and comprehensive manner. Customer Service is amazing, with access to further appointments whenever requested and unlimited. I wouldn’t hesitate to recommend this service.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

The person who I had the appointment…

The person who I had the appointment with was friendly and talked me through all my options, instructed me on how to use the app with ease, very understanding on how deaf I am without my hearing aids, so I didn't feel silly when I could hear her when I had to take them out.

June 12, 2024
Rated 5 out of 5 stars

Service Excellence at Nottingham Victoria Centre

I knew my hearing was deteriorating as I had been tested at Boots a few times over the last few years . When I was unable to hear the TV at normal volume and I was missing out on conversation- I booked in for another check. Annette did the test and referred me to Salma for a full investigation. She explained everything very clearly and gave me options for aids , without any pressure to buy. I selected what seemed best with her advice, and returned a couple of weeks later for my fitting. Carolina was extremely helpful and caring. I opted for interest free payment , which spread the cost nicely - and Carolina was very patient with me as I added on to my order a TV booster. All round excellent service and great product. And I can hear the TV normally now .

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Audiologist Care by Carolina

I have complex hearing needs, my experience with Carolina- audiologist, has been exceptional. Carolina's professionalism and expertise were evident from the start. She guided me meticulously in selecting the perfect hearing aid model tailored to my needs.

What truly sets Carolina apart is her dedication to patient care. She patiently answered all my questions, addressing concerns that had been left unanswered by NHS professionals. Her thorough explanations made me feel confident and comfortable throughout the process.

I highly recommend Carolina to anyone seeking top-notch audiologist services. Her commitment to providing the best service is unmatched. Thank you!

June 17, 2024
Unprompted review
Rated 4 out of 5 stars

Hearing assessment

My experience was good with the first visit then second can't remember name of firts and practishner both were very cordial towards me answering my questions yeah no complaints

May 13, 2024
Rated 5 out of 5 stars

Kind and helpful

Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviously couldn't hear well. We have been loaned a charger while mum's is sent away to be repaired. Thanks Alesha for being so kind, helpful and really pleasant.

March 6, 2024
Unprompted review

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