Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviousl... See more
Location
Switch locationBoots, INTU Victoria Centre, NG1 3QS Nottingham, England, GB
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See what reviewers are saying
A very attentive and understanding young lady made me feel comfortable as soon as I stepped into the room. The tests were easy to follow and results instant. Choice of hearing aids explained and I was... See more
The young lady who dealt with me through the entire process was absolutely brilliant. Nothing was too much trouble in explaining everything in fine detail with some great advice. A million miles apa... See more
I knew my hearing was deteriorating as I had been tested at Boots a few times over the last few years . When I was unable to hear the TV at normal volume and I was missing out on conversation- I booke... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, INTU Victoria Centre, NG1 3QS, Nottingham, England, United Kingdom
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Helpful appointment with audiologist
Helpful appointment with audiologist. The explanation of hearing test result and the options consequently available were clear.
All delivered in a friendly and professional manner.
Ear treatments Our experience was made great simply by…
Our experience was made great simply by the lovely lady that has helped my husband, she is so caring, gentle and friendly - we have never had such kindness before. A lovely lady that helped put us at ease. I was just there as support for my husband. We recommend her to all our friends - Thank you dear Annett … see you in six months time.
Hearing test…
The lady who dealt with me was very helpful and kind, exlaining every step as we reached it. Her manner was friendly and informative.
Carolina was one of the most…
Carolina was one of the most professional people I have encountered during my tinnitus and hearing loss claim from my time served in the military, possibly the most professional person ever!
Thank you.
The service was excellent
The service was excellent , everything was explained to me . I was absolutely thrilled with the product I have been offered. I can’t wait for my new Hearing aids to be fitted next Monday.
I had a great experience at Boots…
I had a great experience at Boots Hearingcare in Nottingham Victoria Centre. The staff were knowledgeable and took the time to explain everything clearly without rushing. I felt comfortable throughout the entire process, from the initial hearing test to selecting the right aids with helpful advice. They provided patient and caring service, with an interest-free payment option which made things easier. I was also impressed with their support in fixing my mum’s charger issue by lending us one in the meantime. Overall, a thorough and empathetic service, making a positive impact on our daily lives.
Excellent service
My Hearing Aid Audiologist was friendly, professional and very knowledgable. She explained everything, from the hearing test through to operating and using the hearing aids, in a clear and comprehensive manner. Customer Service is amazing, with access to further appointments whenever requested and unlimited. I wouldn’t hesitate to recommend this service.
The audiologist was very nice clear…
The audiologist was very nice clear with what he said ,didn't rush it and explained everything.
Competent non pushy experienced…
Competent non pushy experienced audiologist with s friendly pleasant manner
Tactful and friendly audiologist.
Tactful and friendly audiologist.
Very re assuring and patient.
Clear and detailed information.
Answers were given to all my many questions.
Review date arranged.
The person who I had the appointment…
The person who I had the appointment with was friendly and talked me through all my options, instructed me on how to use the app with ease, very understanding on how deaf I am without my hearing aids, so I didn't feel silly when I could hear her when I had to take them out.
Service Excellence at Nottingham Victoria Centre
I knew my hearing was deteriorating as I had been tested at Boots a few times over the last few years . When I was unable to hear the TV at normal volume and I was missing out on conversation- I booked in for another check. Annette did the test and referred me to Salma for a full investigation. She explained everything very clearly and gave me options for aids , without any pressure to buy. I selected what seemed best with her advice, and returned a couple of weeks later for my fitting. Carolina was extremely helpful and caring. I opted for interest free payment , which spread the cost nicely - and Carolina was very patient with me as I added on to my order a TV booster. All round excellent service and great product. And I can hear the TV normally now .
Exceptional Audiologist Care by Carolina
I have complex hearing needs, my experience with Carolina- audiologist, has been exceptional. Carolina's professionalism and expertise were evident from the start. She guided me meticulously in selecting the perfect hearing aid model tailored to my needs.
What truly sets Carolina apart is her dedication to patient care. She patiently answered all my questions, addressing concerns that had been left unanswered by NHS professionals. Her thorough explanations made me feel confident and comfortable throughout the process.
I highly recommend Carolina to anyone seeking top-notch audiologist services. Her commitment to providing the best service is unmatched. Thank you!
Friendly professional service
Friendly professional service, unhurried and not overly pushy ,
Hearing assessment
My experience was good with the first visit then second can't remember name of firts and practishner both were very cordial towards me answering my questions yeah no complaints
Kind and helpful
Took my mum to Boots Hearing as she was having a problem with the charger for her Phonak hearing aids (one worked the other didn't). Alesha saw us and was so helpful and caring to my mum, who obviously couldn't hear well. We have been loaned a charger while mum's is sent away to be repaired. Thanks Alesha for being so kind, helpful and really pleasant.
Sabrina explained everything really well, really knowledgeable and helpful
Sabrina explained
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