Boots Hearingcare - Tamworth Reviews 

96
TrustScore 5 out of 5

4.8

Boots, Unit A Ventura Park, B78 3HB Staffordshire, England, GB


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Rated 5 out of 5 stars

As a long- term user of hearing aids, I switched supplier to Boots at Tamworth. It was a breath of fresh air. Saffiyah was professional, friendly, and a very good communicator. Nothing was rushed, the... See more

Rated 5 out of 5 stars

Easy to make appointment. Saffyah was very friendly, professional and took time to explain everything. Very satisfied with the service. Would recommend boots.

Rated 5 out of 5 stars

After visiting the hearingcare at boots Tamworth we were greeted by saffiyar with a smile and a lovely greetings she is a credit to your company we have been a few times and nothing is any trouble sor... See more

Rated 4 out of 5 stars

Visited Boots Hearingcare in Tamworth was greeted by Saffiyah Khan, who was extremely welcoming and put me at ease straight away. I noticed her 10 year Award Certificate of service to the company, whi... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots, Unit A Ventura Park, B78 3HB, Staffordshire, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

96 reviews

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4.8

All reviews

(96)

1,993 reviews in the last 12 months

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Rated 5 out of 5 stars

Saffyah Tamworth…

Saffyah at the Tamworth branch was understanding, kind and listened to my issues and concerns. She didnt do the "hard sell" leaving the product to do the "selling". As a life-long hearing aid user with the NHS now almost 60 I was blown away by the clarity, comfort and technology available, becoming quire emotional when I realised I could have better hearing.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

It was a very positive experience with…

It was a very positive experience with every part of the process explained.I was encouraged to ask questions. Saffiyah was very customer focused, very professional and obviously very experienced which gave me confidence. I an part way through the process but feel I will be supported throughout.

February 18, 2025
Rated 5 out of 5 stars

Wonderful Care

A visit to Boots hearing care in Tamworth was an excellent experience made easy by the friendly efficient care and attention shown by Saffiyali. The appointment was for a repair and her knowledge and patience made for an enjoyable visit.

February 5, 2025
Unprompted review
Rated 4 out of 5 stars

Boots Audiology

We were very well looked after by the audiologist, Saffiyah. She is super-knowledgable and client focussed; really professional. I do question the value of the earlier appointment (a week before) with a ‘hearing care assistant’, which to my mind added no value.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was very good and I’m glad that I attended

My experience was very good. I was looked after extremely professional. I had got an idea how my Hearing was responding to the listening test as I have very high-quality hi-fi equipment
( studio quality ) I didn’t realise my hearing had dropped off quite so much. Very pleased with the results.

January 23, 2025
Rated 5 out of 5 stars

It has made such a difference

I was initially very apprehensive about booking a hearing test but am glad I did. It was as I expected as I knew my hearing had deteriorated quite significantly.
Everything was explained to me and my husband very well.
I have now received my hearing aids and am very pleased that I am getting on with them very well .

January 11, 2025
Rated 5 out of 5 stars

I went for my first hearing check today…

I went for my first hearing check today at Ventura Park Tamworth and the lady who saw me was excellent. She checked my ears thoroughly as I have been having vertigo. She gave me advice and a referral for the doctors. I couldn’t have asked for a better experience. Thank you

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Saffiya

Saffiya is a credit to boots hearing care, she is kind, understanding and patient. She made me feel so comfortable.

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I went to the perfume counter and was greeted and served by Lydia .
If only all customer service was as good as this experience.
Lydia was friendly,helpful and very knowledgeable.
I came away with the product I needed but Lydia had also enclose some perfume samples too.

Thank you Lydia definitely customer service at it's best

Rachel Harrison

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional, customer driven experience from start to finish, Everything explained in full detail by Saffiyah, along with secondary follow up appointments making it a perfect customer experience, Should NOT have gone to S*** S***** previously !! Thank you.

August 9, 2024
Unprompted review

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