botonics Plastic Surgery Group Reviews 551

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I really recommend botanics for Roaccutane. I had struggled with acne for my whole teenage years and was given everything by my local GP and nothing worked. When they finally offered... See more

Rated 5 out of 5 stars

I recently had the privilege of witnessing the outstanding care provided by a team of healthcare professionals who were taking care of me. Their commitment to the well-being and comfort of the patient... See more

Rated 5 out of 5 stars

I recently underwent vaso liposuction with Dr Michail Vourvachis through Botonics, and wow! What an incredible experience from start to finish. Very attentive personalised service from Botonics, who... See more

Rated 5 out of 5 stars

I had terrible persistent acne for years. I tried everything at the NHS to get rid of it, went to various different places for facials and treatments and nothing worked. I finally decided to go to Bot... See more

Company details

  1. Private Hospital
  2. Cosmetics Store
  3. Medical Spa
  4. Plastic Surgery Clinic
  5. Skin Care Clinic
  6. Wellness Center

Information provided by various external sources

At botonics we’ve developed a range of treatments that improve appearance contributing to your long-term health and happiness. Treatments are suitable for both men and women who want to look their best for any occasion. So if you want to look sexy and confident for someone special, your career or that important birthday, it’s a good time to call botonics. Why not call botonics now, you’ll love the results.

All inclusive pricing!

No nasty surprises.

We firmly believe in transparent, all inclusive pricing. That’s why all of our prices are disclosed on our website and are fully inclusive of all consultations, procedures, anaesthetic, support garments, aftercare, taxes and charges. We understand that you have more to worry about after your procedure than annoying extra charges.

Contact info

4.9

Excellent

TrustScore 5 out of 5

551 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great clinic, fantastic service

Had a fantastic experience and really glad I chose Botonics for my treatment - I should have come earlier!
I had a Botox treatment in my forehead by Naruschka Henriques who was really warm, friendly and knowledgable, she made me feel completely at ease. I was quite nervous about getting the treatment but I actually had a good time, and it didn’t hurt.
I wanted to try and improve my frown lines for my modelling, but even more so to reduce tension headaches. I came with a really bad headache that day and haven’t had one since so a complete success for me. I have had bad tension headaches on and off for years and it’s felt much better since so hopefully longer term can really help.

I was given really great information for aftercare and followed that thoroughly, and look forward to going back in a couple of weeks to check in.
Bill was also very welcoming, and the clinic was easy to find. I would definitely recommend the clinic, and it was great to have a good conversation before about options, it was exactly what I was looking for really.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had a filler at Botonics in…

I recently had a filler at Botonics in Harley Street. The whole process went smoothly from the beginning to the end. Bill coordinated the appointments while the lovely Doctor Naruschka treated me. After Bill fixed the appointment for a free consultation with Doctor Naruschka I had a video call with her. I can’t stress enough how knowledgeable, friendly and helpful Naruschka has been from the very beginning. During the consultation she actively listened to my concerns and personalised the treatment addressing every point of our conversation. I didn’t feel any pressure and she made me feel comfortable from the beginning.

I’ve had a very busy year and I started to feel the accumulated stress and worries reflecting on my face. Even after a good night's sleep when looking at myself in the mirror I seemed tired even if I wasn’t. Naruschka listened to me and she suggested treating different parts of my face, which are the tear trough, jawline and chin.I was amazed by her empathy and knowledge so I booked the appointment.

The day of the treatment I was a bit nervous. I was worrying about the results, I didn’t want my friends or coworkers looking at me and being able to tell that I had a filler done on my face. I was concerned about the pain during the treatment. Well, I shouldn’t have worried about any of the above. I’d such a warm welcome from Doctor Naruschka, she made me feel at ease. She went through the whole process with me and asked again if I had any questions before we started. The treatment went smoothly and it was less painful than expected. Naruschka took great care of my face and when she finished and she handed me the mirror I couldn’t believe what I saw. I looked 10 years younger. I can’t thank her enough for what she did. I’ll definitely visit the clinic again.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend! Professional and supportive.

Dealing with persistent acne can be a challenging and emotionally taxing journey, as I personally experienced from my late teens to early 20s. Despite trying various medications / antibiotics, altering my diet, and exploring different skincare routines / topical creams, my struggle with acne persisted. The prospect of seeking help from an NHS dermatologist and potentially being prescribed roaccutane seemed like a time-consuming and uncertain process. Fortunately, I discovered bototics online and my life changed for the better.

The entire process, from the initial consultation to receiving my medication, was remarkably swift, taking only a week. Bototics conducted a comprehensive blood test at a private central London clinic to ensure my suitability for the prescribed medication, and shortly thereafter, my treatment was conveniently delivered to my doorstep. The blood test breakdown results were also emailed to me for reference, which was helpful. The prescribed dosage was tailored to my weight, and the team at bototics consistently monitored my progress throughout the course.

Undoubtedly, the journey with roaccutane was not without its challenges; I experienced side effects such as dry skin, hair thinning, dry eyes. However, my acne and complexion improved greatly during the latter half of the treatment, with side effects subsiding down. Witnessing a drastic improvement in my skin condition was a significant morale boost, and it marked a turning point in my struggle against acne. Dr Divya was also able to provide advice and support throughout the course to best cope with the side effects.

Being a patient at bototics proved to be a gratifying experience. Their approach was not only efficient but also supportive and professional. The convenience of their online / remote consultation approach, coupled with the prompt delivery of medication, made the entire process seamless. For anyone contemplating roaccutane and seeking a supportive and professionally managed experience, I wholeheartedly recommend bototics. Thank you!

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Dr. Divya Roaccutane Treatment

I underwent Roaccutane treatment under the care of Dr. Divya at Botonics, and the experience has been nothing short of transformative. Having battled severe acne for years, I reached a breaking point with over-the-counter products and antibiotics that yielded no results. The NHS waiting list seemed endless, pushing me to seek alternative solutions.

The consultation with Dr. Divya was prompt, informative, and free of charge. She displayed a commendable depth of knowledge, addressing all my concerns with patience and clarity. The process from consultation to initiating treatment was swift and well-coordinated. There was no obligation, and everything was explained thoroughly, leaving me reassured and confident in the treatment plan.

Throughout the treatment, Botonics maintained excellent communication and organization. Check-ups were scheduled promptly, eliminating the need for follow-ups from my end. It was a very easy on-going process! everything is done from the own comfort of your own home consultations via phone. Also, pregnancy test they send a batch so you can just complete this at home and send a picture. The team was responsive to any queries or apprehensions I had, fostering a sense of trust and reliability. I have been on roaccutane through the NHS and now Botonics which is my second time round on roaccutane and I wish I had just gone privately the first time round. I would recommend anyone reading this to definitely just pay the price and go privately, you get your moneys worth! Definitely with Botonics!

While on Roaccutane, I experienced expected side-effects such as dryness and initial purging. However, Dr. Divya's advice on skincare routines and managing side-effects proved invaluable. As the treatment progressed, my skin began to visibly clear, instilling a newfound sense of confidence and relief.

Now that I've completed the treatment, I can't help but wish I had pursued it sooner. My skin looks and feels amazing, marking a significant boost in self-esteem. I wholeheartedly recommend Roaccutane and Botonics to anyone struggling with acne. Dr. Divya's expertise coupled with Botonics' professionalism make them a beacon of hope for those seeking effective skincare solutions.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Roaccutane treatment

I used Botonics for Roaccutane – this is my second round of the treatment and used them previously as well. My cystic acne unfortunately returned about a year after completing the first course (which was successful at the time) and decided to use Botonics again after researching and comparing a few different places – they're the most affordable I could find and I knew from the 1st round they're incredibly quick. From my initial inquiry to getting the first dose was probably less than 2 weeks which was far quicker than the NHS waiting lists I tried to join.

They prompt you regularly before check-in calls with the doctor and were very quick to reply over email. And the check-ins are really quick and efficient – a few minutes to review your current progress and the opportunity to ask any questions, discuss any issues if you have them. But the most invaluable thing to me was how I didn't have to worry about refilling the prescription – it's shipped directly to your home and well in advance of running out. I was travelling a lot and never had to worry about being back in London to pick something up or that I wouldn't have enough meds to last through a longer trip.

Everyone's different! but I personally didn't have any major issues with the treatment – standard symptoms of dry lips and skin but they are manageable and worth the inconvenience. (You will suddenly need to be within 2 feet of a lip balm at all times, especially when the dosage is at it's highest). But I stopped having breakouts completely within about the first 2 months of the 6 month treatment, and the noticeably dry skin stopped in about month 3. Then it was pretty smooth sailing until the end!

I would definitely recommend them for Roaccutane treatment, if you're considering it – especially if you have chronic, cystic acne that is painful and conspicious, Roaccutane is 100% worth it.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Chin and Lip enhancement went very well!

I had treatments for a chin and lip enhancement with Naruschka at botonics. She is both very professional and caring. This is the perfect balance to make a patience feel safe and cared for. I initially had a video consultation with her where she answered all my questions leaving no concern to proceed. She also made recommendations based on what would suit my face. I expressed that I wanted a natural look, with the nature of my work being acting and me having a younger casting type- I didn’t want it to look like I had any work done, but I just wanted some enhancements such as balancing my top lip size with the bottom, and building a bit of a chin. In our first appointment, Naruschka greeted me very warmly and talked me through the process once again followed by repeating the medical questionnare. The amount of effort she put into making everything safe and smooth was appreciated. During the appointment we discovered I had a slight needle sensitivity and felt a little nauseous. She immediately stopped the treatment, provided me with a great care, lowering the seat, raising my feel and giving me a piece of candy to fix my blood sugar levels. She let me rest for as long as I needed, and continued only when I was well enough again. She then finished the treatment and suggested I would come in for a touch up to make sure everything is symmetrical and how I want it. She expressed her professionalism once again by stating how it wouldn’t be ethical to continue the injections at that moment when I felt unwell. I went in for a second appointment, and despite me being late to the appointment she once again greeted me warmly and did a great job at touching up the fillers. From the previous treatment I had a little bump on my lip which she dissolved immediately and took care of. Overall the final look was great. She also recommended great aftercare and I didn’t have any bruising. My friends and family noticed that I looked nice and slightly different, but no one could put a finger on it exactly. This is what I wanted, natural looking beautiful results. I would recommend botonics to anyone who’s considering such treatments. I will go back in the future.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

My first ever face enhancement…

My first ever face enhancement experience was very successful!

I had always dreamt of getting a nose job, but the thought of going under the knife was daunting. Then I discovered this incredible non-surgical nose job treatment and it has completely exceeded my expectations. From the initial consultation to the final results, the whole experience has been amazing. The treatment was painless and I couldn't be happier with the outcome. My nose looks more refined and balanced, just as I had envisioned. It's truly a dream come true!

Last year was incredibly busy for me and I was feeling and looking tired. However, thanks to this non-surgical nose job, I now feel rejuvenated and confident. It's truly one of the best gifts I could have received for Christmas, and it's given me the perfect start for the New Year, especially as I work in the art, film, and modeling industry. The staff, including Naruschka and Bill, were extremely friendly, knowledgeable, and supportive throughout the entire process. Their expertise and genuine care made the whole experience even better. I am so grateful for this non-invasive treatment and the wonderful team who made it all possible. I would highly recommend this to anyone looking to enhance their features without surgery.

Additionally, The chin jawline enhancement treatment I received has completely transformed my face, creating a more elegant and balanced look. As someone who works in the art, film, and modeling industry, it's crucial for me to look and feel my best. Last year was particularly hectic, and I was not only feeling exhausted, but I also noticed that my appearance was reflecting this tiredness. This jaw enhancement treatment has been a game-changer for me. It has rejuvenated my appearance and given me the confidence to take on the new year with a fresh perspective.

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

I can honestly say that Botonics is one…

I can honestly say that Botonics is one of the best companies I have ever come across in the way that they provided such a professional and excellent service to me. As a 54 year old professional lady this says a lot about the quality of the company.

I knew from previous experience that my skin had responded extremely well from being treated with isotretinon and after doing my research, I came across Botonics. They had a huge amount of experience and knowledge in this area and all their reviews had been excellent. All the information I needed to book a free consultation with an experienced doctor was on their website together with a full list of prices. Everything was very transparent and there were no hidden extras.

I was very impressed with the first consultation which was in depth and empathetic. I decided that I would pay for a course of isotretinon treatment which would last 6 months and would include monthly pregnancy tests and video consultations with my Doctor, Doctor Gordon. I would also submit to regular blood tests.

The treatment is very safe because your progress is monitored on a monthly basis by a specialist doctor in this particular area and you have regular blood tests so that your doctor can check that everything is normal.

I would like to really recommend and thank Dr Gordon for being such an excellent doctor. She was my doctor who I saw on monthly video consultations for the whole 6 months. She was extremely approachable, caring and attentive and also very knowledgable. She always took the time to go through everything with me in a very clear and comprehensive way and I always felt very comfortable asking her all my questions.

I would also like to thank Cassie for providing the administrative support I received from Botonics. She was excellent. If I needed to call or email Botonics to book appointments or to book blood tests - Cassie would be my first port of call and she would respond straightaway.

I received extremely good results at the end of my treatment. My skin is clear and looks very fresh and young. I experienced dry lips and on the tops of my arms and legs but this was all remedied by using Vaseline on my lips and gentle cleansing products on my body.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

I am so grateful to Botonics

I am so grateful to Botonics for all they have done for me and my skin. After putting up with constant acne for over a decade and trying countless treatments including several oral antibiotics and topical treatments, I finally decided to try Accutane. I chose Botonics as the NHS waiting lists were extremely long and I’m very glad I made this decision; everyone at Botonics is friendly, professional and helpful. The consultations with the doctors were always well organised and worked for me and my schedule. I was recommended Botonics by one of my good friends and I am very grateful for this recommendation as it means I now am nearly acne-free after such a long time and can now pass on this recommendation to others.

In the past I had tried many different treatments including oral antibiotics, topical antibiotics, benzoyl peroxide, retinols and various different diets and lifestyle changes. Nothing seemed to help clear my skin and I really was left with no option left. My acne was really affecting my self confidence and, when I looked in the mirror, it was the only thing I was able to think about and focus on, meaning it really took its toll on my confidence and mental well-being. However, thanks to Botonics, I was able to access Accutane within weeks of initially emailing the company. All the staff are very quick at responding to emails which made the whole process extremely easy and efficient.

Accutane is a miraculous medicine - aside from some dry lips and skin, easily remedied with creams and lip balm, the process was faultless and I am now left with gorgeously clear skin. As I am still ongoing in my treatment I cannot say what the end result will be definitively but I am very hopeful my skin will remain clear as I continue on this medication. After over a decade of battling acne I am still in awe of how clear my skin is. I wish I had done this years ago and I will be recommending Botonics to all my friends and family, thankyou again.

December 24, 2023
Unprompted review
Rated 5 out of 5 stars

my skin is perferct thanks to botonics

I recently had the privilege of witnessing the outstanding care provided by a team of healthcare professionals who were taking care of me. Their commitment to the well-being and comfort of the patient was truly commendable. when you need something they or you got a questions you can ask theme any time and they will respond. my skin was at the worst but thanks to theme i got my skin clear and got my confidence back.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

I am so happy with my results of the liquid facelift

I am so happy with my results of the liquid facelift at Botonics,
I have experienced a very stressful couple of years and the effects of this had now started to show on my face, as a 52 year old woman I had lost my confidence and my skin had lost its volume and I had started to look very aged and tired, this was not only affecting me physically but also mentally after careful consideration I decided to look for a clinic, after searching high and low for a skin specialist, botonics kept being recommended to me from so many people. I first went for a consultation as was unsure what I may need to give me the natural fresh look that had I desired,
I booked in with the lovely Narushka and
from the moment I walked in to the beautiful offices at Harley street I felt instantly at ease as Naruschka really listened to me and understood that I wanted to obtain a very natural look, I was initially very nervous about having this treatment as I have never had fillers before, and I have not experienced needles and was worried about the end result making me look different , I also have a phobia of needles so was very anxious and was nervous of being covered in bruises .
after the wonderful consultation I decided to go ahead with the liquid facelift as this would give me a nice natural fresh look,
I only had to wait two weeks after my consultation for my treatment date,
I was a little nervous still as I had to go back to work in the afternoon after my treatment, and had not told any of my colleagues that I was booked in for this treatment,
Naruschka welcomed me and instantly put my mind at ease , she applied a numbing cream to my face first and then proceeded with the treatment, naruschka
was so gentle with me that I actually could have fallen asleep whilst the treatment was being performed and to my surprise no pain and
no bruising,
I went straight back to work and found after around a week I started to see the results,
I am so pleased with the results of the liquid facelift as I look the same only fresher and less tired with my skin looking plumper and firmer , finally I have got my confidence back again.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Roaccutane Treatment

I have suffered with acne for over 10 years and tried various treatments which had no effect.
I had already heard of roaccutane and the amazing results you can achieve, so decided to look at how I could get this started.
I was reluctant to go through my GP/NHS due to the extremely long waiting times. 
Botonics came up, so I decided to enquire, and later that day I had a phone call from the team offering me a consultation for the next day.

My consultation was with Dr Divya and she left me feeling reassured and explained everything of what to expect with the drug and how my treatment plan would work. All my appointments have always been on time and are over the phone which can really help when you have other commitments.

The team have also been great, keeping me updated on any changes and have been very accommodating around booking consultations with your work schedule etc. They are very quick to respond to your emails and questions.

Although my treatment is still ongoing, I can already see amazing results and really looking forward to the improvements to follow.
At the start, I had mild dryness which has really been the only side effect so far.

The blood tests have been really simple and everything has been made easier through having consultations over the phone, and sending in a quick photo of your pregnancy test result.

I wish I had found Botonics sooner as it would have saved a lot of time going through different treatments and all the negative side effects acne can have on your mood and self esteem.
I would definitely recommend Botonics for anyone considering accutane, it is something to be patient with, but just a few weeks in, I can see such good results – thanks to all the team.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Roaccutane

I’ve had very oily skin since I was a teenager, I’m now 47, and the only thing that has ever worked for me has been Roaccutane. I have tried all different kinds of over the counter products and antibiotics but nothing has come close to the results from taking Roaccutane.
I managed to get a referral to the dermatologist after convincing my gp ONLY to have it cancelled after waiting a whole year for an appointment!!
I decided to go private and found the Botonics website with great reviews. After initial contact, the team got back to me the following day with a free consultation with Dr Divya scheduled for the following week and after a detailed discussion I was accepted as a good candidate for a course of Roaccutane. The process was quick and easy, I couldn’t believe I wasted a whole year waiting for a referral! The team at Botonics have been great every step of the way and after my initial blood test I started my low dose 6 month course. Although I’m only 6 weeks into my course the results have been amazing. I started to notice a big reduction in face oil around week 4 and now at week 6 there’s no greasy skin at all, it’s great. I didn’t experience any purging just slightly tacky skin feeling over the first 4 weeks. My lips are a bit dry but I combat this using aquaphor. I’ve even gone to bed without washing my face and woken up with no greasy face. It’s given me my confidence back and stopped me checking the mirror every morning to see if I’ve broken out again! I highly recommend Botonics if your thinking of trying Roaccutane. They’ve been very professional every step of the way, wish I had done it sooner!

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

best in the business !

I visited Naruschka Henriques back in 2019 for filler in my nose , and I was super impressed with not only the results but the longevity of the results .
Thus here we are at the end of 2023 and it is only now I have began to want that result back again . I was also considering having a small amount of lip filler , so I emailed bill who coordinates appointments and services for availability and pricing . He came
Back to me
Straight away with a consultation date with Naruschka and I eagerly awaited date in 2 weeks time .
It was fantastic to be reunited with Naruschka again at the beautiful clinic in Harley street . I explained that I wanted to achieve the same look as before , filled to straighten out the small bump that I have and also to lip the top to make it a bit cuter and also straighter as my nose subtly goes to the right . I was confident in narushka as it is widely known that she is one of the best in the business with noses ( I certainly did my research) . I had some before photos taken and some
Numbing cream
Applied . I was also here to have a tiny bit of lip filler mainly to correct one side of my smile
That shows more of my gum, and also just a little bit of volume that I felt I had lost over time as I am now in my 40’s. I had numbing cream applied thickly to my lips . I knew that the nose and lips were going to be a sensitive area especially the tip but the cream
Worked well and Naruschka worked nimbly. I was a little swollen which can be expected and that night I used an ice pack
For comfort and took some arnica tablets . I was already thrilled with the results and knew when everything settled down after a week I would be chuffed to bits which I’m pleased to say I was .
Getting any form of filler can be uncomfortable but lips and noses especially so just make sure to take arnica and alternate between heat and cold I was right as rain the next day .
I am
Thrilled with my lips , I was so
Worried about getting them done my husband actually threatened divorce but even he admits that the result is super subtle and pretty . Naruschka likes the less is more look which I am
Completely here for .
Superb customer service from the whole team at Botonics

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Isotretinoin treatment

I’ve been suffering with acne for the past 5 years, I’ve tried everything from facials, changing my skin care, diet and also working alongside my gp for 3 years. My Gp had just made my acne worse over the years, so I requested Isotretinoin and was turned down immediately.

I decided to go private and it was honestly the best decision I’ve ever made. I spent my next days researching many clinics but botonics was the only clinic that stood out to me. I called up requesting a consultation and was offered an appointment only a couple days away and asked questions regarding the treatment which were answered putting any doubts of mine away.
I found the whole process very easy and quick once my consultation was completed I provided my details and the medicine arrived within the same week !!
At the beginning I had so many questions and repeatedly emailed the team, who always got back to me so quick. They honestly made my experience so much easier for me.
The team (Bill, Cassie, Michelle) were so sweet always chasing up my questions with the doctor and getting back to me as soon as possible. Dr Divya was so informative and was always on time with my consultations, she provided clarity with any questions I had.
I honestly wish I started my treatment sooner. I experienced no purging and no body pain. I dealt with occasional dry skin however, I was provided a cleanser, sunscreen and lotion at the beginning of my journey which helped my skin throughout the whole journey.
I’ve never felt more confident, my friends have noticed my confidence going up, this treatment was the best thing I’ve ever done and at the perfect place, with the perfect team.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Isotretinoin experience for seborrheic

For the past 8 years I’ve been suffering from a skin condition called “seborrheic dermatitis”. When the skin condition first appeared in my early teens in the form of red scaly rash on my scalp, I didn’t think much of it. However, over the years the condition got progressively worse, and it ended up on my face and chest. I would consistently be back and forth with my GP trying different treatments (anti-fungal shampoos, steroid reams, retinols, lotions, ointments…) but nothing ever worked. I eventually hit my breaking point and decided to do some research online and try and fix it myself as my GP couldn’t. That’s when I discovered isotretinoin. For many people myself included this skin condition seemed to be caused by excess sebum (oily skin ) and isotretinoin can basically fix that head on by reducing how much sebum your skin produces (making it less oily).

After finding this out I went directly to my GP who unfortunately couldn’t prescribe as it can only be prescribed by specialist doctor (Dermatologist).The GP told me they could refer to a dermatologist however the wait was around a year. I knew that was way too long to sit around and wait considering this skin condition was destroying my self-confidence .I decided to go private and that’s when I found botonics.

After checking the website and reviews this seemed to be what I was looking for. Professionalism and experience. I sent an email regarding roaccutane (isotretinoin) and the response was super quick and thorough. Cassie organised a free consultation with Dr.Gordon as well provided information relating to roaccutane. During the consultation Dr.Gordon was very informative and explained how the drug works as well as explaining side effects and anything else relating to the drug. Dr.Gordon also showed interest in what I had to say unlike my GP. After a thorough conversation Dr.Gordon agreed that I would be a good candidate for isotretinoin therapy.

Later that evening following the consultation I received an email from Cassie outlining what’s involved in the treatment plan and the costs. I knew I couldn’t sit around and wait and went right ahead and made the payment to start my treatment .Before actually starting the drug I had to take a blood test which was surprisingly easy to organise and do. After finding out everything was all and well, I began taking the drug. 2 weeks after taking the drug my skin seemed be clearing up. There were far less red flaky patches on my skin, and I felt a lot less itchy. As the weeks went by the red patches basically vanished and my skin was clearest it’s ever was. It stayed this way all throughout the treatment phase and is still looking good now 3 weeks post treatment. Luckily, I didn’t experience any of the bad side effects except slightly dry lips which I sorted with lip balm. Having monthly consultations with Dr.Gordon always felt very reassuring to me. Knowing a specialist with plenty of experience in the field was there to oversee me and make sure everything was okay always made me feel super confident in the treatment. A very intelligent and down to earth individual .

The Team at botonics (Bill, Cassie, Michelle) were also incredibly helpful. Whether that be by organising appointments with Dr.Gordon or answering questions. I never once felt l was in the dark during my entire experience with botonics. Great customer service would be an understatement. The only thing I regret is not seeking bionics out sooner. This has changed my life drastically and I am the happiest I have ever been.

October 31, 2023
Unprompted review
Rated 5 out of 5 stars

Isotretinoin outstanding experience

I had moderate to severe acne on my chest, back and face and decided to go privately to try Isotretinoin with botonics in March/April 2023, as the NHS waiting list was at-least one year. My consultation was quick and easy, and Dr Gordon was very friendly and reassuring. There was no pressure to undertake any treatment and the consultation was free.

After my consultation, I had to undertake a blood test before I could start treatment. Despite having an issue with the first blood test, botonics sent me an extra blood test kit free of charge. I was able to undertake treatment as soon as my blood test was processed by botonics. You will have to take a second blood test a couple weeks after, but you can get both as postal kits (or you can get it done at the lab in London).

The treatment was great and I’m acne free. I had regular checkups with Dr Gordon and constant communication with the botonics team through email. Botonics is extremely responsive, and sometimes respond to my emails just 30 mins to an hour later. Exceptional service and great communication. There were always evening appointments available which meant that it would not interfere with work or any other commitments during the day.

I did have side effects from taking Isotretinoin, including dry lips, back pain, nosebleeds etc. Do let the doctor know about these symptoms in your checkups. It is also worth checking with your Doctor if your skincare routine is suitable i.e. you may be asked not to use harsh exfoliants and keep your routine simple. I would recommend investing in a good sunscreen and wearing it everyday during isotretinoin treatment. You might experience a purge/worsening of acne when you start (like I did) - this is normal and does go away. Don’t worry if your acne doesn’t start going away until a few months into treatment, it definitely takes time. Trust the process and let your doctor know of any concerns!

I would highly recommend botonics if you have severe or moderate acne and want it treated.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional experience

I recently underwent vaso liposuction with Dr Michail Vourvachis through Botonics, and wow! What an incredible experience from start to finish. Very attentive personalised service from Botonics, who worked tirelessly to fit in with my time schedule. As for the surgery itself, I am amazed and beyond happy with the result. Dr Vourvachis is thorough, caring, attentive and clearly excellent at what he does! The care I received was superb. I could not recommend Botonics and Dr Vourvachis more highly! Be sure to check them out before committing to anywhere else!

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

The best decision!

I have suffered with acne for 10 years, going on roaccutane with botoics was the best decision I have ever made! Full support along the way and I no long have acne.

My initial appointment was a phone call with Dr Divya who was great and very helpful. Due to living in Wales the blood tests and pregnancy tests were sent to me in the post and I was able to start my medication within a month of the phone call.

I had regular check ins and phone calls who great and helped me with any side effects or question.

The treatment is very safe and there are monthly pregnancy tests and blood tests to check everything is going okay.

I did experienced some purging at the start of the treatment (minimal compared to living with constant acne). My skin also went quite red at very dry so I purchased some of the recommended barrier cream which helped and aquaphor for my dry lips.

The team at botonics have been incredibly helpful throughout the whole process. Appointments were done quickly and effectively over the phone which meant I didn’t not have to take time off work for travel I could fit check ups around my life easily.

I wish I had found botonics sooner as the NHS was not an option. My skin is amazing at the moment, it’s such a great feeling to be confident in your skin again.

Quick and easy consultation with great skin care recommendations!

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Botonics Roaccutane

I recently had a relapse of adult acne which made me very self conscious. I was keen to get it treated asap however after speaking to my GP I was told it would be around a year wait on the NHS just for an initial consultation. After hearing this, I did my own research about going down the private route and found out about botonics. I emailed them to find out about what service they offered and they were very fast in replying, they were also very helpful and got me booked in for an initial consultation which was in a week, as opposed to waiting a year.
My initial appointment was a phone call with Dr Divya who was amazing and who explained everything to me. After this, the blood test and pregnancy tests were sent to me in the post and I was able to start my medication within two weeks of the phone call, which really impressed me.
I had regular check ins and phone calls with Dr Divya who always helped me to manage any side effects and who safely and effectively updated my dose. I could also email the team whenever I needed to ask what questions and they always quickly got back to me and helped me. The treatment is very safe and there are monthly pregnancy tests and also blood tests to check everything is going okay.
After just finishing my treatment, I am very happy with my results. I have not had a breakout in multiple months and my skin is completely clear and smooth. I would do this treatment again for sure if it was ever needed.
Thank you so much to the botonics team for providing this for me, you have all been amazing.

August 14, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look