Boundary Bathrooms Reviews 

63
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

I ordered a Bristan Trinity Traditional In Line Divertor but after a couple of weeks the hose sprung a leak. Boundary Bathrooms asked for a photo of the problem which I submitted. Then after a week or... See more

Rated 5 out of 5 stars

A really brilliant company to deal with. Web site so user friendly ordering was a dream. The taps I ordered were very competitively priced & postage very reasonable.They arrived 2 days later well pa... See more

Rated 5 out of 5 stars

Very helpful staff, offering advice on all aspects of order - from suitability to delivery. Best value around, would definitely use them again and would highly recommend to anyone. Even my plumb... See more

Rated 5 out of 5 stars

Very pleased with bath panel. We have used Boundary Bathrooms in the past and found them good. We wish we had used them to purchase our new wash basin as we are still having a frustrating time tryin... See more

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3.5

Average

TrustScore 3.5 out of 5

63 reviews

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3.5

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Rated 3 out of 5 stars

Good price, ok service

They do offer a good price, and website is quite well done. However their sales staff don't know too much about the products they sell (told me a shower waste was included in a shower enclosure + tray package when in fact it wasn't) and not that good at finding out extra info on products they sell (wanted to know some technical details on shower screen, response was to "contact the manufacturer", didn't offer to do this for me).

Delivery wasn't that speedy either, nor that professional. Didn't ring an hour before delivering as promised.

After some back and forth with customer services when they informed me it was my mistake about the waste, despite the fact I had explicitly asked about the waste when making the order, they did refund the cost of the waste which I sourced elsewhere, which means I give them 3 rather than 2 stars.

With a lot of good suppliers for bathrooms out there, at the same sort of price, I would recommend looking elsewhere.

December 7, 2011
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