Bourne End Jewellers Reviews 

94
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

They repaired and adapted a lovely Victorian pendant for me. It looks fantastic and I am so pleased with the result. The price was very reasonable- much better than expected.

Rated 5 out of 5 stars

I have recently had two rings designed and made from some old pieces of jewellery, and I couldn't be more delighted. As a result I am now having some silver bangles made as Christmas presents for my... See more

Rated 5 out of 5 stars

Highly recommend this lovely, friendly, professional and highly skilled team. Not only did they restore the clasps encasing my engagement ring to their former glory but created a bespoke ring made u... See more

Rated 5 out of 5 stars

Wow, what fabulous help and friendly advice from two superstars Jessica & Louise just amazing. My late wife's jewelry got all mixed up by my granddaughters trying on rings, necklaces and bracelets so... See more

Company details

  1. Jewelry Store

Information provided by various external sources

Bourne End Jewellers is a truly family run business with all three of our daughters playing a role. The workshop houses four goldsmiths with a total of over 60 years experience and a mix of complimentary backgrounds and we employ knowledgeable, friendly shop staff that embrace our culture. We retail many key brands and pride ourselves on the mix of traditional and fashion items.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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4.9

All reviews

(94)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

21st Birthday Present

I had the diamond from my engagement ring made in to a beautiful floating pendant for my daughter's 21st last Saturday. The necklace was perfect my daughter burst in to tears when I gave it to her! A beautifully made contemporary design, for a very reasonable price, and ready in good time as promised. When we went to choose the chain for the necklace the staff were really helpful, we even bought a couple of watches and a couple of new watch straps and batteries whilst we were there - all fitted whilst we waited! We have bought other items in the past - and will certainly be visiting again in the future.

February 16, 2016
Unprompted review
Rated 5 out of 5 stars

Great advice and service

I had great advice and help choosing a locket and chain as a Christmas present, as well as having it engraved, I had alterations done to a ring. The service was excellent, and a really pleasurable shopping experience.
Thank you!

January 7, 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding service and quality

This is a true hidden gem, the staff amazingly helpful and knew exactly what I was after when they designed my bespoke ring. I cannot praise this business enough, what a wonderful family run business - I've now purchased many items and would thoroughly recommended them to everyone.

December 14, 2015
Unprompted review
Rated 5 out of 5 stars

Incredible A*

One of the best recommendations I have had in a long time, using Bourne End Jewellers has been stress free, they knew immediately what I wanted after only a short consultation, they delivered over my expectations, would 100% recommend their services.
Thank you

November 25, 2015
Unprompted review
Rated 5 out of 5 stars

Kit smith Navajo bangle

Had not heard of this jeweller before,but they had the bangle I wanted.I recieved the bangle within days of purchasing it. It was an expensive piece of jewellry but Bourne jewellers had packaged it up with care. I would certainly recommend this jeweller for their efficiency .

November 22, 2015
Unprompted review
Rated 5 out of 5 stars

Bespoke Jewellery

Bourne End Jewellers have created for me the most beautiful pieces of bespoke jewellery; over many years.The craftsmanship is always superb, and the lovely staff are very knowledgeable,helpful and patient.In all aspects; you can put your trust in these exceptional Jewellers.

October 31, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding workmanship second to none.

My gold bracelet has a swivel lobster claw clasp. Unfortunately after wearing it daily for 8 years the spring on the clasp was broken. I took my bracelet to Jewellers in Beaconsfield, Amersham and Hatton Garden .All said that they could replace but not repair the clasp. They all offered to source and solder on an alternative clasp, for me. I wanted to have it repaired if possible, as the clasp is attractive. A friend recommended Bourne End Jewellers to me. They said they would do their best to repair it. I learned later that the springs available were not strong enough so Jeremy made a strong spring for it . He went to considerable trouble to do this, when other Jewellers would only solder on a replacement. I am over the moon and am very grateful for the support given. I thoroughly recommend them to everyone.

October 11, 2015
Unprompted review
Rated 5 out of 5 stars

Quality workmanship –Achieved what top end high street jewellers couldn't

My engagement ring was bought from another jewelers but didn't ever fit quite right, it kept spinning round on my finger, as my knuckles are bigger than than the base of my finger. High street jewelers tried several different adjustments, so many that they had to get a new ring, as the first one had been adjusted too many times, eventually they gave up.

Bourne end jewelers were able to fit a superfit mechanism into my existing engagement ring allowing me to open the ring and slide the ring on below my knuckle, before clipping it shut. The ring now sits perfectly and Richard's work has exceeded my expectations.

My ring was a complex design but Richard also managed to make a bespoke wedding band which matches perfectly.

I highly recommend Bourne End Jewelers, they really do have it all, they are highly skilled, extremely friendly and helpful.

October 4, 2015
Unprompted review
Rated 5 out of 5 stars

excellent bespoke hand-made product and customer service

My wife was thrilled to find a local shop that was able to make the exact ring that she had always wanted. Bourne End jewellers produced an excellent, high quality ring and it feels that little bit extra special to know if was made on the premises. The customer service in the shop is also first class, with friendly help and advice. Please support this local business.

September 20, 2015
Unprompted review
Rated 5 out of 5 stars

Words cannot describe how delighted we are with my bespoke engagement ring!

Richard and the girls have provided exemplary service from the very first meeting. Richard listened to my ideas and then created the most beautiful engagement ring that surpassed my expectations whilst providing expert advice at every stage and keeping in touch regularly with updates.

I cannot wait to start working on our wedding bands with Richard - I wouldn't trust anyone else and will recommend Bourne End Jewellers to anyone that will listen (even those that wont!).

September 1, 2015
Unprompted review
Rated 4 out of 5 stars

Great job though took a while

I have used Bourne End Jewellers time and again for purchases, repairs and even making a bespoke piece. They really are very good, caring and understanding with quality unsurpassed. Leads to a heavy workload though and you have to expect things to take a while. This recent bracelet repair took three weeks.

April 7, 2015
Unprompted review

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