This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more
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Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... See more
Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... See more
Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... See more
Company details
About Bourne Home Furniture
Written by the company
We provide our customers with the best alternatives to new appliances with brands like Beko, Hoover, Candy, Hotpoint, Hisense and more.
We stock over 200 products at any time so will be sure to have something to suit your needs! Our friendly team have years of experience in our products and have expert knowledge to help you choose.
From Washing Machines and Tumble dryers to Cooking products and Cooling products we have what you need at discounted rates.
We can deliver, install and recycle your old product all in one easy, friendly visit, taking all the hard work away from you.
We are open Monday-Saturday 9am - 5.30pm and our live chat online on our website is available most hours.
Our sofas are made to order in your favourite styles, fabrics and colours with a very exceptional 4-6 weeks manufacturing time. Although you can always buy one of our pre made designs straight from our show floor!
Buy now, Pay Later available across our product ranges with ClearPay now available in store and online. We also use Snap Finance for longer term finance arrangements, you can apply in store or online from the comfort of your own home, if you need any assistance please contact our friendly team who will always be happy to help!
Contact info
Unit 30B, Pant Industrial Estate, CF48 2SR, Wales, United Kingdom
- 01685 658595
- chris@bournehomefurniture.co.uk
- www.bournehomefurniture.co.uk
4.8
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Friendly helpful company
Friendly helpful company. Bought a dishwasher at a very good price. Will definitely use this company again.
December 28, 2021
Unprompted review
Lovely place to shop
Lovely place to shop, plenty of choice, really helpful and friendly. Excellent customer service, delivered with care and within two days, will definitely buy again.
December 23, 2021
Unprompted review
Brilliant service from the moment we…
Brilliant service from the moment we walked in the shop. Informative and fast paced. Ordered items paid and delivered the next day. Polite and friendly staff. Have already recommended and will call for something else soon. Many thanks..
December 5, 2021
Unprompted review
Amazing service from start to finish
Amazing service from start to finish. 100% recommend to friends and family.
December 4, 2021
Unprompted review
Highly recommended overall Top service…
Highly recommended overall Top service can't fault it
November 17, 2021
Unprompted review
Excellent information & customer…
Excellent information & customer service. Will definitely be using them again in future
November 9, 2021
Unprompted review
Great Service
Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and delivered as expected.
Delivery guys were very professional, even taking their shoes off each time they came in to house. 10/10 for that alone.
Great service and highly recommended
November 9, 2021
Unprompted review
I pleasure to deal with...
I pleasure to deal with. Chris was exceptional – could not do enough to help us and they followed on with a very fast delivery. Highly recommended.
November 7, 2021
Unprompted review
Great product (fridge) in perfect…
Great product (fridge) in perfect condition at a great price and super friendly service. what more can you ask for! highly recommend.
October 9, 2021
Unprompted review
Very professional and competitive pricing.
I found the company very professional. Prompt replies to my initial email requesting a quote and kept me fully informed throughout the process of design, measuring and installation.
Good choice of colours and we are very happy with the finished verandah/raised decking and steps. Competitive pricing.
We wouldn't hesitate to use them again for similar work.
October 6, 2021
Unprompted review
Ordered a bed and blanket box
Ordered a bed and blanket box. Bed delivered 21.9.21 and while putting together the bolt snapped off. Tried to contact for a few days no reply when I eventually got through they offered a replacement part which they were posting to myself. 5.10.21 yet to receive the replacement part and once again answer while ringing them. I’m not to scared to sleep in the bed Incase it collapses! Very very rude bad customer service on their part!
October 5, 2021
Unprompted review
Reply from Bourne Home Furniture
Hi Carly, sorry to hear you have had a bad experience with one of our products.
I can confirm the part was posted to you and since we hadn’t heard back from you naturally assumed you had received it. I can only apologise if we have missed your call and can assure you it is not intentional we are very busy and attempt to get back to everyone as quickly as we can.
To avoid any delay we did ask you to collect the replacing broken part to which you said you couldn’t as you didn’t have time. We have made every effort to rectify the issue and have not asked for any payment for the part you broke on the bed.
I will ask the team in the morning to post another replacement part to you and will follow up with you ensure you receive it.
Tumble dryer
Called their yesterday tumble dryer had stopped working. Staff very helpful, help me to pick new tumble dryer that suited my needs. Tumble dryer was delivered later same day can't fault the service.
October 3, 2021
Unprompted review
Excellent service
I bought a refurbished fridge freezer, staff were very helpful and offered me an upgrade warranty which they registered for me. Service was amazing and delivery drivers contacted me to let me know when they were on the way. Will definitely use this company again and recommend to friends.
October 2, 2021
Unprompted review
Dryer died BHL to the rescue
Dryer died. Needed one asap. A quick internet search and found Bourne Home Furniture. We could have had it delivered but we are only 30 miles away and woosh it was back in the house. The service was great and the product is excellent for the price. We are now looking at replacing other items.
September 14, 2021
Unprompted review
Great service
Great service, easy to order and quick delivery. Setting up finance with them was simple and quick. Delivery men were polite and helpful. Over all am very pleased.
August 3, 2021
Unprompted review
Excellent service and quick delivery
Excellent service and quick delivery. Cheers for the quality products guys, will be back soon 👍👍👍
July 31, 2021
Unprompted review
Purchased an AEG double oven as…
Purchased an AEG double oven as described over phone by staff as grade 1. Very happy to find upon delivery that the only damage was a small dent to the rear housing that is obviously hidden once fitted in kitchen cabinet. The delivery staff were courteous and very helpful and the oven now fitted works perfectly. I would not hesitate to purchase from them again. To summarise; excellent product, fantastic value for money, swift delivery and polite staff.
July 5, 2021
Unprompted review
Neff Electric Oven
Very happy with our oven, All fitted and working perfectly, great price, excellent customer service. We will shop with this company again
June 25, 2021
Unprompted review
bought grade 1 , received grade 3 ,
machine i bought was advertised on ebay as grade 1 and clearly showed a grade 1 sticker , they took payment by card and sent me a machine marked grade 3 ,badly scratched and noisey on spin , clearly not the one i agreed to buy , theyre not willing to replace it with the one i bought ,im demanding a full refund and will take legal action if needed
June 13, 2021
Unprompted review
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