This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more
Company replied
Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... See more
Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... See more
Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... See more
Written by the company
Unit 30B, Pant Industrial Estate, CF48 2SR, Wales, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My old washing machine threw a hissy fit, the wife said fix it!! Pfft electronic fault not a chance. Found a AEG washer dryer on eBay looked like a good price.
Unable to click on buy now as it was courier delivery. Damn this is now 18.30+. Sent an email to Bourne fantastic home furniture anyway b***er me got a reply almost immediately.
“Help I need a washing machine now!!!!”
“Q” Where are you?
“A” Surrey.
We have a courier your way tomorrow.
Paid via PayPal, all sorted.
Got a phone call from the courier in the morning, “be with you in 2.5 hours”
On my doorstep by 11.30.
What fantastic service, I highly recommend Bourn home furniture to everyone.
I bought a range cooker. Free delivery too which is always a bonus. Super fast delivery and very nice customer service from buying to delivery. So glad I come across this company.
Amazing service very quick and helpful
Amazing service from start to finish! I seen a bed online showed them and they made it and it looks AMAZING for a fraction of the price I seen online. Also my other half drew out a design for a king size sofa bed we wanted made. And they done it no trouble at all and it looks amazing. They kept us updated through the whole process. We also got a Samsung washing machine and dryer and a chesterfield cuddle chair and they were amazing prices ! Delivery was fantastic too. Beds were made within the time specified too and all delivered in one go to us on the date we agreed. Can't recommend these guys enough! Recommended to all my friends and family and would never go anywhere else !
Excellent service very pleased with item. Will definitely recommend to friends and family
Great Prices ! Speedy delivery with friendly and helpful delivery drivers ! Would recommend and buy off this company again !
Great company, honest lads trying to do a good job and in all honesty they are doing an EXCELLENT job!!! Thanks Chris, I’ll be back if I need anything else for sure 👌👌
very good company and helpful delivery was spot on
the only critical thing i can say is the description of the item grade A does not tell you whats wrong with it in my case it was the handle that was damaged when i looked back at the photo i could see it . the Driver was very polite and helpful would do business with you again many thanks David Weaver
Great service all the way e.g. quality product, delivered on time and everything at a very reasonable cost
We definitely recommend Chris and his furniture company to all
Ordered online, very quick and easy process, excellent prices, delivered within 48 hours and called when they were on their way. Excellent service and will definitely use again.
When we needed new sofa's we wanted to shop local and we were told about Bourne Home Furniture, and all I can say if you shop there you will not be disappointed. Great service from picking what we wanted to delivery which was sooner then expected, we could not be happier, all staff were polite and helpful. Great job guys xx
Excellent service and delivery . Everything was as it should be regarding bed only minor issue only 2 bolts for headboard instead of 4 but not Bournes fault that was down to manufacturer.
Amazing service. Ordered a bed and corner sofa within a 5 minute conversation. Was given a waiting time but they were delivered earlier than expected. I was emailed the day before to let me know the delivery date and was called on the day to say they were 20 minutes away. Both items are lovely. Thank you Bourne Home Furniture.
I previously put a one star on here as I was having issues
With the after service. .
But it has been resolved ..although I had to prompt
The company .. they went above and beyond to rectify
The problem. . Thank you guys
Very friendly and helpful service, from store visit to delivery. Great prices too, would definitely recommend to others!
Brilliant bunch off boys and quick and professional
Highly recommend.
Excellent speedy next day delivery. Rang and kept in constant contact with arrival times. First class.
Friendly service great next day delivery and value for money will be using again
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.