Bourne Home Furniture Reviews 

208
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is how it should be done. Amazing prices and incredibly helpful staff. I've saved an absolute fortune on my cooker and washing machine, plus no surprises with 'sorry Sir, it's out of stock, bu... See more

Company replied

Rated 5 out of 5 stars

Found Bourne Home Furnishings online and went to their showroom. Very friendly service from Chris without any pressure. I was able to get some furniture and recon washing machine all sorted and... See more

Rated 5 out of 5 stars

Love our new American fridge freezer, hoover washing machine and condenser dryer. Highly recommend Bourne home furnishings. Highly recommend this place as staff are friendly highly knowledgeable of th... See more

Rated 5 out of 5 stars

Purchased a 10k washing machine. Great communication, Great product, happy friendly people. Offered to deliver tor free but we had a trailer which they loaded for us. Warranty given. A week later w... See more

Company details

  1. Furniture Store

About Bourne Home Furniture

Written by the company

Here at Bourne Home Furniture we pride ourselves on outstanding service and quality every time.

We provide our customers with the best alternatives to new appliances with brands like Beko, Hoover, Candy, Hotpoint, Hisense and more.

We stock over 200 products at any time so will be sure to have something to suit your needs! Our friendly team have years of experience in our products and have expert knowledge to help you choose.

From Washing Machines and Tumble dryers to Cooking products and Cooling products we have what you need at discounted rates.

We can deliver, install and recycle your old product all in one easy, friendly visit, taking all the hard work away from you.

We are open Monday-Saturday 9am - 5.30pm and our live chat online on our website is available most hours.

Our sofas are made to order in your favourite styles, fabrics and colours with a very exceptional 4-6 weeks manufacturing time. Although you can always buy one of our pre made designs straight from our show floor!

Buy now, Pay Later available across our product ranges with ClearPay now available in store and online. We also use Snap Finance for longer term finance arrangements, you can apply in store or online from the comfort of your own home, if you need any assistance please contact our friendly team who will always be happy to help!

Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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4.8

All reviews

(208)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My old washing machine threw a hissy…

My old washing machine threw a hissy fit, the wife said fix it!! Pfft electronic fault not a chance. Found a AEG washer dryer on eBay looked like a good price.
Unable to click on buy now as it was courier delivery. Damn this is now 18.30+. Sent an email to Bourne fantastic home furniture anyway b***er me got a reply almost immediately.
“Help I need a washing machine now!!!!”
“Q” Where are you?
“A” Surrey.
We have a courier your way tomorrow.
Paid via PayPal, all sorted.
Got a phone call from the courier in the morning, “be with you in 2.5 hours”
On my doorstep by 11.30.
What fantastic service, I highly recommend Bourn home furniture to everyone.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

range cooker

I bought a range cooker. Free delivery too which is always a bonus. Super fast delivery and very nice customer service from buying to delivery. So glad I come across this company.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish! I seen a bed online showed them and they made it and it looks AMAZING for a fraction of the price I seen online. Also my other half drew out a design for a king size sofa bed we wanted made. And they done it no trouble at all and it looks amazing. They kept us updated through the whole process. We also got a Samsung washing machine and dryer and a chesterfield cuddle chair and they were amazing prices ! Delivery was fantastic too. Beds were made within the time specified too and all delivered in one go to us on the date we agreed. Can't recommend these guys enough! Recommended to all my friends and family and would never go anywhere else !

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, honest lads trying to do a good job and in all honesty they are doing an EXCELLENT job!!! Thanks Chris, I’ll be back if I need anything else for sure 👌👌

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

very good company and helpful delivery…

very good company and helpful delivery was spot on
the only critical thing i can say is the description of the item grade A does not tell you whats wrong with it in my case it was the handle that was damaged when i looked back at the photo i could see it . the Driver was very polite and helpful would do business with you again many thanks David Weaver

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Ordered online, very quick and easy process, excellent prices, delivered within 48 hours and called when they were on their way. Excellent service and will definitely use again.

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

When we needed new sofa's we wanted to…

When we needed new sofa's we wanted to shop local and we were told about Bourne Home Furniture, and all I can say if you shop there you will not be disappointed. Great service from picking what we wanted to delivery which was sooner then expected, we could not be happier, all staff were polite and helpful. Great job guys xx

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery . Everything was as it should be regarding bed only minor issue only 2 bolts for headboard instead of 4 but not Bournes fault that was down to manufacturer.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service thank you.

Amazing service. Ordered a bed and corner sofa within a 5 minute conversation. Was given a waiting time but they were delivered earlier than expected. I was emailed the day before to let me know the delivery date and was called on the day to say they were 20 minutes away. Both items are lovely. Thank you Bourne Home Furniture.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

I previously put a one star on here as…

I previously put a one star on here as I was having issues
With the after service. .
But it has been resolved ..although I had to prompt
The company .. they went above and beyond to rectify
The problem. . Thank you guys

March 5, 2021
Unprompted review

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