Nicola Gurevitch-Beacock’s customer services is OUTSTANDING. She has always been helpful, polite and very quick to respond. It is unusual these days to have people who genuinely care or who put in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing service as always.... I rang with regards to the Kings Coronation on May 6th and whether you were offering boxes (Union Jack) Nicola organised some sample boxes/accessories for me which... See more
Company replied
Second time of ordering the Large Hamper boxes from Boxmart. They look really good, nice and sturdy and big enough to hold a couple of bottles of wine and plenty of goodies for our Teams Christmas H... See more
Company replied
I’m very happy I chose BoxMart! The boxes arrived quickly, well packaged, and the quality is outstanding. The colors matched exactly what I saw online, and the materials feel strong and professional.... See more
Company details
Written by the company
BoxMart are specialists in UK made recyclable packaging - available off the shelf with immediate despatch, or custom made to your specifications. An extensive range of gift, postal and hamper packaging is available with immediate despatch & with next day shipping - in a wide range of sizes and colours. BoxMart also work collaboratively with clients to deliver bespoke packaging solutions tailored to their requirements, using a range of creative constructions, materials and print finishes.
Contact info
Lynn Lane, WS14 0AT, Shenstone, United Kingdom
- 01543480163
- enquiries@boxmart.co.uk
- www.boxmart.co.uk
Products are good quality
Products are good quality, i especially like the reversible boxes. I have used this company two times in 3 months. The service has been fast and consistant, with speedy customer care via chat.
September 24, 2023
Reply from BoxMart
Hi there Anjam! Thank you so much for your lovely 5 star review! We're so pleased to hear how happy you are with the speed of our service, product quality and customer care. Do get in touch if you need anything else in future, we'd be really pleased to help,
Best wishes
BoxMart
Great quality and good communication
August 25, 2023
Reply from BoxMart
Thank you so much Jeff for your review. We're so pleased to hear you're happy with your order and very much appreciate you taking the time to leave such a glowing review.
Best wishes
BoxMart
Thoughtful customer service and great products
Samples received next day were a great confirmation of quality and sizing. Telephone contact following placement of order and refund in minutes(as I had ordered something twice!)was brilliant customer service.
August 16, 2023
Reply from BoxMart
Thank you so much Keven for such a fab review. We're so pleased to hear such positive feedback following your order. Thank you so much for choosing to shop with BoxMart, your custom really does mean a lot,
Best wishes
BoxMart
Excellent Service with Great Attention to Detail 🌟
Excellent service, great communication.
Boxmart have always been superb.
Thank You Nicola, she is awesome 🤩
August 17, 2023
Reply from BoxMart
Hi there Wasim! Than you so much for taking the time to leave such a great review. I have passed your comments to Nicola, she's over the moon to hear how happy you are. Do let us know if we can assist in the future, we're always on hand to help,
Best wishes
BoxMart
Nicola Gurevitch-Beacock’s customer…
Nicola Gurevitch-Beacock’s customer services is OUTSTANDING. She has always been helpful, polite and very quick to respond.
It is unusual these days to have people who genuinely care or who put in the time to make a difference (or just to deal with a person rather than an automated service). Boxmart, please don’t ever lose this. You are lucky to have her and it makes all the difference to your customers.
August 9, 2023
Reply from BoxMart
Alex, this review is an absolute pleasure to read. Nicola is 100% dedicated to making sure we meet our customer's requirements, and to have your words here in front of us means the world to the business - and to Nicola herself. Thank you so very much for your kind words, we are over the moon that we were able to help you, and hope to be in touch with you again soon. Always here if you need us!
Best wishes
BoxMart
Reply from BoxMart
Hello Jacky, thank you so much for your lovely review. We're over the moon to hear you're happy with your boxes and our quick delivery times! Do let us know if you need anything in the future, we're on hand to help,
Best wishes
BoxMart
Helpful and responsive
I have only dealt with them for samples and a quote so far, but they have been very helpful, responsive and provided lots of options!
July 2, 2023
Reply from BoxMart
Hello Bryony - thank you so much for being in touch and letting us know you're happy with the service you've received! Our colleague Nicola is pleased to have been of assistance so far, and will continue to be on hand to find the right packaging for your needs,
Best wishes
BoxMart
Reply from BoxMart
Hello Bev! Thank you so very much for taking the time to leave such a lovely review. Were so pleased to hear how happy you are with our products, and with our super-speedy delivery service! Do let us know if you need anything in the future,
Bets wishes
BoxMart
Good customer service
Good customer service, as I had some questions before I bought. The boxes arrived and they were perfect for what I needed them for. Good quality too
June 8, 2023
Reply from BoxMart
Hello Maria! This is so great to hear, thank you so much for leaving such a lovely review. Our team love to help customers with any queries and i'm glad to hear they were able to assist you. Do get in touch at any time if you have further requirements, we'd love to help,
Bets wishes
BoxMart
Brilliant as always..
June 12, 2023
Reply from BoxMart
Hi Kerry! Thank you so very much for taking the time to leave such a lovely review. We're delighted to work with you and are so happy to get a 5 star rating from you.
Ver best wishes
BoxMart
Great products!
Great products, exactly as they look online. Very helpful customer service.
May 18, 2023
Reply from BoxMart
Hi Deborah! Thank you so very much for your lovely review! We're so pleased that you chose BoxMart and even more delighted that you were happy with your products!
Do let us know if you need any assistance with future requirements, we're always on hand to help,
Best wishes
BoxMart
Reply from BoxMart
Hello Perran Yarns - thank you so much for your great review! I believe it was our colleague Hannah who assisted you with your order - we've let her know that you've left such lovely feedback.
Do let us know if you need anything in the future, we'd be delighted to help,
Best wishes
BoxMart
Taron was very helpful and attentive.
April 27, 2023
Reply from BoxMart
Hello Giles! Thank you so very much for leaving Taron such a great review - he's so pleased to have been able to help. Do get in touch if we can help again, we're always on hand,
Best wishes
BoxMart
Exactly what I wanted
Exactly what I wanted. Incredibly quick turn around. I got my order within 48 hrs of ordering it.
May 1, 2023
Reply from BoxMart
Hi Louisa! Thank you so much for leaving us a lovely 5 star review! We're so pleased you were happy with your purchase and that it was delivered to you quickly! If you need anything in the future please do get in touch, we'd love to help,
Best wishes
BoxMart
Fantastic service
Just wanted to take the time to leave a quick message to say I’m very impressed with the service I received!!
I literally only ordered boxes yesterday and they have arrived today! They are great quality and I love the colour, thank you very much!
May 5, 2023
Unprompted review
Reply from BoxMart
Hello Designer Dolls Dress Hire! Thank you so very much for taking the time to leave such a lovely review. We're so pleased to have you as a customer, and are even more pleased to hear how happy you are!
I know you're in touch with our colleague Nicola - please don't hesitate to get in touch if we can be of any assistance in the future. We're always on hand to help,
Best wishes
BoxMart
Very well made boxes in a lovely range…
Very well made boxes in a lovely range of colours
April 25, 2023
Reply from BoxMart
Good morning Sue! Thank you so very much for your lovely review - we're so pleased to hear how happy you are with your pink postal boxes. Do get in touch if we can assist your in the future, our team would love to help,
Best wishes
BoxMart
Great Customer Support.
I spoke with Kerry who was very helpful in advising me about various box sizes and colours for deciding on which samples to get, Thank you Kerry. Samples received in a timely manner and in good condition.
April 23, 2023
Reply from BoxMart
Hello Tricia! Thank you so much for being in touch with such a fab review. We're so pleased to hear that Kerry was able to provide useful advice and that your samples arrived promptly. Do get in touch when you're ready to order, we'd be happy to help,
Best wishes
BoxMart
Very good experience
April 13, 2023
Reply from BoxMart
Hello Jeorgina. Thank you so very much for your lovely 5* review. We're so pleased to hear you had a good experience ordering your postal packaging - if you need anything in the future please don't hesitate to get in touch,
Very best wishes
BoxMart
Box Mart are just amazing in every…
Box Mart are just amazing in every sense of business!
Great product !
Sensible priced !
All the accessories to back up my packaging to look as it should, a high luxury brand.
The delivery is like there just next door,…WhamBam…there next day !
Media updates all along the way too,
That gives you confidence and control!
I personally would like to thank All at BoxMart for helping me grow my business to compete with all the high end retailers!
Thank you !
Clive Hutton
Ps
Simply The Best
April 20, 2023
Unprompted review
Reply from BoxMart
Good morning Clive! What a way to start a Friday - thank you so very much for taking the time to leave us such a fantastic review. It means a lot to us all, as the whole team are committed to providing first class customer service - from the team on the phones and livechat, through to our despatch and warehouse team.
We're so pleased to hear how happy you are with our products too, and are delighted to know we've helped grow your business. We love working with business such as yours to do just that.
Have a lovely day, and just get in touch as any point if we can be of assistance,
Best wishes
Team BoxMart
Exceptional product
Exceptional product. Great delivery. Will definitely reorder from you in the future.
April 14, 2023
Reply from BoxMart
Hello Joanna! Thank you so very much for your lovely 5* review. We're so pleased to hear how happy you are with your products and our speedy delivery times. We look forward to hearing from you again in the future - just let us know if we can assist with anything,
Best wishes
BoxMart
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.