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See what reviewers are saying

Rated 5 out of 5 stars

Nicola Gurevitch-Beacock’s customer services is OUTSTANDING. She has always been helpful, polite and very quick to respond. It is unusual these days to have people who genuinely care or who put in... See more

Company replied

Rated 5 out of 5 stars

Amazing service as always.... I rang with regards to the Kings Coronation on May 6th and whether you were offering boxes (Union Jack) Nicola organised some sample boxes/accessories for me which... See more

Company replied

Rated 5 out of 5 stars

Second time of ordering the Large Hamper boxes from Boxmart. They look really good, nice and sturdy and big enough to hold a couple of bottles of wine and plenty of goodies for our Teams Christmas H... See more

Company replied

Rated 5 out of 5 stars

I’m very happy I chose BoxMart! The boxes arrived quickly, well packaged, and the quality is outstanding. The colors matched exactly what I saw online, and the materials feel strong and professional.... See more

Company details

  1. Packaging Supply Store
  2. Office Supply Store
  3. Packaging Company
  4. Packaging Store

Written by the company

BoxMart are specialists in UK made recyclable packaging - available off the shelf with immediate despatch, or custom made to your specifications. An extensive range of gift, postal and hamper packaging is available with immediate despatch & with next day shipping - in a wide range of sizes and colours. BoxMart also work collaboratively with clients to deliver bespoke packaging solutions tailored to their requirements, using a range of creative constructions, materials and print finishes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and excellent quality…

Excellent service and excellent quality boxes.. all packed with care. Definitely buy again from BoxMart

March 26, 2023
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Reply from BoxMart

What a fabulous review - thank you so very much for taking the time to let us know how happy you are. We take great pride in delivering great quality products, and providing excellent customer care.

Do get in touch with us at any point for future packaging requirements, the team is always on hand to help,

Best wishes
BoxMart

Rated 5 out of 5 stars

Lovely quality boxes

Lovely quality boxes, vibrant colour, quick
Ldelivery.

March 21, 2023
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Reply from BoxMart

Hi Julie! Thank you so very much for such a great five star review. We're so pleased to know you are happy with your boxes, and with our super speedy delivery!

Do get in touch if you need help at any point - the team is here and ready to assist!

Best wishes
BoxMart

Rated 5 out of 5 stars

Great service and product

Great product and excellent service

March 22, 2023
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Reply from BoxMart

Thank you so much SD for taking the time to leave us a great 5 star review! We very much appreciate you taking time out to do so, and we are so pleased to hear you are happy with both our products, and with our service,

Best wishes
BoxMart

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Polite and very efficient.

March 22, 2023
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Reply from BoxMart

Hello James! Thank you so much for your lovely review - we hope you love your samples - do get in contact if we can be of any assistance in the future,

Best wishes
BoxMart

Rated 5 out of 5 stars

Highly recommend!

The website is easy to navigate, with the product details clearly stated. My order was dispatched quickly and arrived in perfect condition. Highly recommend BoxMart 👌🏻

March 17, 2023
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Reply from BoxMart

Hello Lucy! Thank you so very much for being in touch and leaving such a lovely review! We're delighted to hear how happy you are with everything, and we're very grateful for your custom and support.

Best wishes
BoxMart

Rated 5 out of 5 stars

The lady who i spoke to for my order…

The lady who i spoke to for my order was very helpful her name is nicola and also very polite and put you at ease

March 13, 2023
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Reply from BoxMart

Good morning Lynn. Thank you so very much for your lovely review - I have let Nicola know how much you appreciated her help. Do get in touch at any time if you need further assistance,

Best wishes
BoxMart

Rated 5 out of 5 stars

Pink a5 Boxes. Fantastic boxes and how nice of them to…

Fantastic boxes and how nice of them to help me I ordered wrong size ribbon and wouldn't have realized they called me and the little packages they put in my order was just lovely and finished my box set off. A big thumbs up I will be using this company

March 9, 2023
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Reply from BoxMart

Hello Janet! How lovely to hear from you - we're so happy to hear you're pleased with your boxes and ribbons. I've passed your comments to Nicola who gave you a call to amend the size of ribbon on your order and she's glad to know you're happy with everything you received.

Have a wonderful day - and do get in touch if you need anything in the future,

BoxMart

Rated 4 out of 5 stars

Really nice quality

Really nice quality, but delivery was quite slow

March 6, 2023
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Reply from BoxMart

Hi Victoria, thank you so much for getting in touch and for your lovely feedback on our products. I've taken a look at your order and I can see delivery was delayed by a day due to the recent snow, and I do apologise for that.

Our couriers experienced a couple of issues due to the weather at some depots, but please be assured this was a temporary situation which is now resolved. 99% of our UK orders arrive next working day when ordered by 3pm.

Do get in touch if we can be of assistance in the future,

Very best wishes
Claire, BoxMart

Rated 5 out of 5 stars

Fantastic prompt service

Fantastic help from Nicola and great products

March 2, 2023
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Reply from BoxMart

Hello Sam! Thank you so much for your lovely review - Nicola is over the moon to hear you are happy with our service, and we're really pleased to know you're happy with your order & products too.

Very best wishes
BoxMart

Rated 5 out of 5 stars

Boxmart 10/10 service & product

Boxmart always provide excellent service, quick delivery to Ireland and the product is always high quality. 10/10 from us

February 24, 2023
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Reply from BoxMart

Thank you so very much Lisa! We are so pleased to have you as a customer, and the customer service team are delighted to hear your lovely comments. Always here if you need us!

Have a great day
BoxMart

Rated 5 out of 5 stars

Great quality boxes

Great quality boxes, very fast to post too

February 22, 2023
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Reply from BoxMart

Hi there Cally! Thank you so much for taking a moment to leave such a great 5* review. We're so pleased to hear you like your boxes & that they arrived quickly. Do let us know if we can assist in the future, we're always on hand to help!

Best wishes
BoxMart

Rated 5 out of 5 stars

Good quality boxes

Good quality boxes
Delivered on time
Perfect

February 23, 2023
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Reply from BoxMart

Thank you so much, Lockett, for giving us a such a great review. The team are really pleased to hear you were happy with our product and that our super-speedy couriers delivered them to you quickly!

Have a great day
BoxMart

Rated 5 out of 5 stars

Choosing gift box options

We came to talk to you guys about getting some gift boxes made for a big order we have for an important client. The guys made us very welcome and took time to go through options and look at how best to fit the job. Excellent service and product knowledge made this a much easier task!

February 20, 2023
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Reply from BoxMart

Hello Anne-Marie - thank you so much for leaving such a great review. I know Callum & Becky enjoyed meeting with you yesterday, and we are so pleased to hear you are happy with the options discussed. Don't hesitate to get in contact at any point if you have any queries,

Best wishes
BoxMart

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, perfectly described and in pristine condition. Can't wait to get my little project send out!

February 18, 2023
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Reply from BoxMart

Hi Nicola! Thank you so very much for taking the time to leave such a lovely review! We are so pleased that you got your products so quickly and that you are happy with your items! Do get in touch if we can help with anything further.

Best wishes
BoxMart

Rated 5 out of 5 stars

Prompt delivery and super quality as…

Prompt delivery and super quality as always thanks

February 17, 2023
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Reply from BoxMart

Thank you so much Caz for leaving such a great 5 star review! We're so pleased to hear your order arrived quickly. Please do let us know if we can help with anything in future, we're always on hand!

Best wishes
BoxMart

Rated 5 out of 5 stars

Super fast service

Super fast service. Great products.

February 16, 2023
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Reply from BoxMart

Hello Catherine! Thank you so much for your kind review. We're so pleased to hear you are happy with our speedy service & products. Do let us know if we can be of any assistance in the future,

Best wishes
BoxMart

Rated 5 out of 5 stars

Always easy to use and very quick…

Always easy to use and very quick delivery. Easy to get in contact with too if needed.

February 6, 2023
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Reply from BoxMart

Hello Vanessa - thank you so very much for your lovely feedback. We're so pleased to hear you're happy with your order and that our customer service team have been on hand to assist as required,

Very best wishes
BoxMart

Rated 5 out of 5 stars
BoxMart logo

Reply from BoxMart

Thank you Anne for your lovely review! I have passed your comments to my colleague Nicola who placed your order, and she's so pleased to hear you are happy.

Do get in touch if we can assist you in the future, we'd love to help.

Best wishes
BoxMart

Rated 5 out of 5 stars

Used these before

Used these before.
They are really strong nice to look at and perfect to gift things in

February 2, 2023
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Reply from BoxMart

Thank you so very much for leaving a great 5 star review! We're really pleased to hear how happy you are with your boxes. Do let us know if you need anything in the future,

Best wishes
BoxMart

Rated 5 out of 5 stars

Fast efficient reliable service

Fast efficient reliable service. Great quality.
Offering samples of each product is extremely inventive and intuitive- sometimes you actually need to see the product then just calculate the measurements.
Excellent service.

January 23, 2023
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Reply from BoxMart

Thank you so very much Mrs Davis for taking the time to leave such a lovely review. We're so pleased to hear you are happy with our service. We love to help!

Do let us know if we can be of any assistance in the future,

Best wishes
BoxMart

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